jesushr3 Posted December 19, 2008 Author Posted December 19, 2008 I have an Acer 4620z and my HL-DT-ST DVDRAM GSA-T20N ATA, just stopped working, I have checked the device manager and there is an exclamation point over the disc drive. I have tried to uninstall the driver and reboot, that did not work, I tried to update driver software and that didnt work either. It was working fine and just quit...Any suggestions? I am running Vista Home premium if that helps....Thanks Quote
jesushr3 Posted December 19, 2008 Posted December 19, 2008 I have an Acer 4620z and my HL-DT-ST DVDRAM GSA-T20N ATA, just stopped working, I have checked the device manager and there is an exclamation point over the disc drive. I have tried to uninstall the driver and reboot, that did not work, I tried to update driver software and that didnt work either. It was working fine and just quit...Any suggestions? I am running Vista Home premium if that helps....Thanks Quote
jesushr3 Posted December 19, 2008 Author Posted December 19, 2008 WOLFEYMOLE, HL-DT-ST DVDRAM GSA-T20N HL-DT-ST DVDRAM still not working I tried to use the Driver zip file you recommmended and it still will not work, I am getting a (code 19) Quote
jesushr3 Posted December 19, 2008 Author Posted December 19, 2008 WOLFEYMOLE, HL-DT-ST DVDRAM GSA-T20N HL-DT-ST DVDRAM still not working I tried to use the Driver zip file you recommmended and it still will not work, I am getting a (code 19) Quote
Goku Posted December 19, 2008 Posted December 19, 2008 Hello and Welcome to FPCH Jesus. :) Please don't start multiple threads as it becomes more difficult to keep track of them. I have merged them for you so please continue in this thread as it will be easier for both of us. I gather that you have already downloaded the registry fix but I recommend you to try and apply it again. Please download the attached archive and extract it. If you are unsure on how to open the archive, use the instructions from here and continue. After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg. Double-click on the file and you will be asked whether you want to import the information into the registry or not. Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful. After you have done the above, reboot your computer. You should now be able to access and use your CD drive. http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors. Hope that helps. :) -- Goku Quote
Goku Posted December 19, 2008 Posted December 19, 2008 Hello and Welcome to FPCH Jesus. :) Please don't start multiple threads as it becomes more difficult to keep track of them. I have merged them for you so please continue in this thread as it will be easier for both of us. I gather that you have already downloaded the registry fix but I recommend you to try and apply it again. Please download the attached archive and extract it. If you are unsure on how to open the archive, use the instructions from here and continue. After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg. Double-click on the file and you will be asked whether you want to import the information into the registry or not. Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful. After you have done the above, reboot your computer. You should now be able to access and use your CD drive. http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors. Hope that helps. :) -- Goku Quote
jesushr3 Posted December 19, 2008 Author Posted December 19, 2008 fix cd zip Thanks for your help, I just tried the zip file and rebooted but it still will not work? I do not understand? it was eorking just fine one minute and the next minute it wasn't? Quote
jesushr3 Posted December 19, 2008 Author Posted December 19, 2008 fix cd zip Thanks for your help, I just tried the zip file and rebooted but it still will not work? I do not understand? it was eorking just fine one minute and the next minute it wasn't? Quote
Goku Posted December 19, 2008 Posted December 19, 2008 (edited) OK, do the following. Go to Device Manager and expand the IDE ATA/ATAPI controllers category.  Right-click on each of the listed devices and select the Properties option.  Switch to the Advanced Settings tab (if present) and see which one says ATAPI CD-ROM or something similar.  Do this for all other present IDE controllers and uninstall the ones which are related to your CD / DVD drive.  Reboot the computer. Does your CD / DVD drive work now? -- Goku Edited January 4, 2009 by Goku Quote
Goku Posted December 19, 2008 Posted December 19, 2008 (edited) OK, do the following. Go to Device Manager and expand the IDE ATA/ATAPI controllers category.  Right-click on each of the listed devices and select the Properties option.  Switch to the Advanced Settings tab (if present) and see which one says ATAPI CD-ROM or something similar.  Do this for all other present IDE controllers and uninstall the ones which are related to your CD / DVD drive.  Reboot the computer. Does your CD / DVD drive work now? -- Goku Edited January 4, 2009 by Goku Quote
Stesal Posted February 2, 2010 Posted February 2, 2010 Hello and Welcome to FPCH Jesus. :) Please don't start multiple threads as it becomes more difficult to keep track of them. I have merged them for you so please continue in this thread as it will be easier for both of us. I gather that you have already downloaded the registry fix but I recommend you to try and apply it again. Please download the attached archive and extract it. If you are unsure on how to open the archive, use the instructions from here and continue. After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg. Double-click on the file and you will be asked whether you want to import the information into the registry or not. Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful. After you have done the above, reboot your computer. You should now be able to access and use your CD drive. http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors. Hope that helps. :) -- Goku Hi Goku, Like the above postings i too am having trouble with the CD-Rom not working? I have tried what you suggested above & still it will not work? I am operating Windows 7. When you say delete all other ide controllers, well i tried deleting ATA 1channel which reads 0 atapicdrom Ultra dme mode 2 + 0 ATA Disk Ultra DMA Mode 5. I deleted both these, rebooted yet still they reinstall themselves? There is another IDE/ATAPI controllers called intel® 82801GBM/GHM (1ch7-M Family) Serial ATA Storage Controller-27C4. Should i unistall this at the same time?? Thanks Stesal Quote
Stesal Posted February 2, 2010 Posted February 2, 2010 Hello and Welcome to FPCH Jesus. :) Please don't start multiple threads as it becomes more difficult to keep track of them. I have merged them for you so please continue in this thread as it will be easier for both of us. I gather that you have already downloaded the registry fix but I recommend you to try and apply it again. Please download the attached archive and extract it. If you are unsure on how to open the archive, use the instructions from here and continue. After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg. Double-click on the file and you will be asked whether you want to import the information into the registry or not. Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful. After you have done the above, reboot your computer. You should now be able to access and use your CD drive. http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors. Hope that helps. :) -- Goku Hi Goku, Like the above postings i too am having trouble with the CD-Rom not working? I have tried what you suggested above & still it will not work? I am operating Windows 7. When you say delete all other ide controllers, well i tried deleting ATA 1channel which reads 0 atapicdrom Ultra dme mode 2 + 0 ATA Disk Ultra DMA Mode 5. I deleted both these, rebooted yet still they reinstall themselves? There is another IDE/ATAPI controllers called intel® 82801GBM/GHM (1ch7-M Family) Serial ATA Storage Controller-27C4. Should i unistall this at the same time?? Thanks Stesal Quote
RandyL Posted February 2, 2010 Posted February 2, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. Thanks. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
RandyL Posted February 2, 2010 Posted February 2, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. Thanks. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Stesal Posted February 2, 2010 Posted February 2, 2010 (edited) Cd-Rom Not Recognised? Hi, since my automatic updates downloaded a new driver for the CD-Rom it will not work, nor be recognised on my notebook. I am using windows 7. I have tried deleting the driver, also, deleting ATA devices in Device manager----without success? When my notebook restarts it just loads the same driver that i deleted? I followed goku's advice on another thread (ie uninstall all ides) but there is also a file called Intel® 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller-27C4. Do i uninstall this as well as the other IDE ATA/ATAPI controllers? Any assistance will be gladly received. Edited February 2, 2010 by Stesal Quote
Stesal Posted February 2, 2010 Posted February 2, 2010 (edited) Cd-Rom Not Recognised? Hi, since my automatic updates downloaded a new driver for the CD-Rom it will not work, nor be recognised on my notebook. I am using windows 7. I have tried deleting the driver, also, deleting ATA devices in Device manager----without success? When my notebook restarts it just loads the same driver that i deleted? I followed goku's advice on another thread (ie uninstall all ides) but there is also a file called Intel® 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller-27C4. Do i uninstall this as well as the other IDE ATA/ATAPI controllers? Any assistance will be gladly received. Edited February 2, 2010 by Stesal Quote
RandyL Posted February 2, 2010 Posted February 2, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. How to use the forum and post new messages. Thanks. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
RandyL Posted February 2, 2010 Posted February 2, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. How to use the forum and post new messages. Thanks. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Pieter Posted February 12, 2010 Posted February 12, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. How to use the forum and post new messages. Thanks. Hi there, For those who still have problems with a dead HL-DT-ST DVDRAM GSA-T20N ATA. I tried all the good advices, but nothing, really nothing helped for a code 039 on my Vista Home Premium running laptop with a suddenly silenced DVD-drive.  The problem occured after installing Vista Servicepack 1.  Finally I've found a fix package on Your CD drive or DVD drive is missing or is not recognized by Windows or other programs (excuse me for directing you to a Dutch site of Microsoft Support) which revived my dvd-drive. Good luck, Pieter Quote
Pieter Posted February 12, 2010 Posted February 12, 2010 Stesal could you please start a new thread? It's common for two similar sounding issues to be completely different. Besides it will give your problem a better chance of being noticed. How to use the forum and post new messages. Thanks. Hi there, For those who still have problems with a dead HL-DT-ST DVDRAM GSA-T20N ATA. I tried all the good advices, but nothing, really nothing helped for a code 039 on my Vista Home Premium running laptop with a suddenly silenced DVD-drive.  The problem occured after installing Vista Servicepack 1.  Finally I've found a fix package on Your CD drive or DVD drive is missing or is not recognized by Windows or other programs (excuse me for directing you to a Dutch site of Microsoft Support) which revived my dvd-drive. Good luck, Pieter Quote
ratzorizzo Posted October 2, 2010 Posted October 2, 2010 Hi there, For those who still have problems with a dead HL-DT-ST DVDRAM GSA-T20N ATA. I tried all the good advices, but nothing, really nothing helped for a code 039 on my Vista Home Premium running laptop with a suddenly silenced DVD-drive.  The problem occured after installing Vista Servicepack 1.  Finally I've found a fix package on Your CD drive or DVD drive is missing or is not recognized by Windows or other programs (excuse me for directing you to a Dutch site of Microsoft Support) which revived my dvd-drive. Good luck, Pieter Pieter, Close but I have a dead HL-DT-ST DVDRAM GMA-4082N ATA Device and am running windows 7 ultimate...and the windows link did not work. (apples and oranges maybe?) My problem occured after replacing another dvd/cd drive in my HP DV8000 laptop. Before the installation I had no conflicts in my device manager, birds were singing...but once I installed the cd drive I had two warning triangles. One under my DVD/CD ROM DRIVES (This device cannot start. (Code 10)...and another triangle under OTHER DEVICES sub MASS STORAGE CONTROLLER. The drivers for this device are not installed. (Code 28) It sounds like some twilight zone conflict but only my dvd/cd does not work. If you or anyone out there has a clue what is happening with my machine...any help would be appreciated. The weird thing is...the dvd/cd is from another DV8000 (or so I was told) Thanks Quote
ratzorizzo Posted October 2, 2010 Posted October 2, 2010 Hi there, For those who still have problems with a dead HL-DT-ST DVDRAM GSA-T20N ATA. I tried all the good advices, but nothing, really nothing helped for a code 039 on my Vista Home Premium running laptop with a suddenly silenced DVD-drive.  The problem occured after installing Vista Servicepack 1.  Finally I've found a fix package on Your CD drive or DVD drive is missing or is not recognized by Windows or other programs (excuse me for directing you to a Dutch site of Microsoft Support) which revived my dvd-drive. Good luck, Pieter Pieter, Close but I have a dead HL-DT-ST DVDRAM GMA-4082N ATA Device and am running windows 7 ultimate...and the windows link did not work. (apples and oranges maybe?) My problem occured after replacing another dvd/cd drive in my HP DV8000 laptop. Before the installation I had no conflicts in my device manager, birds were singing...but once I installed the cd drive I had two warning triangles. One under my DVD/CD ROM DRIVES (This device cannot start. (Code 10)...and another triangle under OTHER DEVICES sub MASS STORAGE CONTROLLER. The drivers for this device are not installed. (Code 28) It sounds like some twilight zone conflict but only my dvd/cd does not work. If you or anyone out there has a clue what is happening with my machine...any help would be appreciated. The weird thing is...the dvd/cd is from another DV8000 (or so I was told) Thanks Quote
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