Graphics card woes

[Spiderjuan]

Hi, not so good with computers and i think i've bitten off more than i chew! I've got a Dell E520 with an Intel Pentium D. I wanted a new graphics card so i could have a dvi output, I bought a Sapphire Radeon 3650 512MB. I put it in and now the computer will not work, no startup, no output whatsoever. I went through a trouble shooting guide and the diagnostic lights on the front show a "possible graphics card failure". so i took it out and still nothing, i didnt deactivate the on board graphics before installing the new card either. could this be why it is no longer working? or have I totally wrecked it? Thanks for any help in advance Edited December 21, 2008 by Spiderjuan

[Guest Wolfeymole]

Hi Spider

 

Welcome to Extreme Tech Support - Free PC Help

 

Is the pc totally and absolutely dead, ie no lights, nothing from the PSU fan, no noise whatsoever etc?

[DirtyPolo]

Hey spiderjuan.

 

Do you know what motherboard your PC has, and what is the current onboard graphics that you have?

 

Just some more info about your system would be helpful.

 

Thanks and welcome to the forums :)

 

seems wolfey beat me to it :P I'll let someone else take over then :D

[Spiderjuan]

Er... just noticed the diagnostic lights 3 and 4 were showing (memory fault) not 2 and 4 (graphics card fault) as i thought. I.ve taken the faulty stick of memory out and it has booted up ok, albeit a bit slowly. havnt put the new grap[hics card in though. will get new memory tomorrow and try again. no idea on the mother board, found this on dell website, i've got a pentium D, thanks by the way : ) :-

Processor

Processor type

Intel® Pentium® 4

Intel® Pentium® D

Intel® Core™ 2 Duo

NOTE: Not all Pentium 4 processors support Hyper-Threading technology.

Level 1 (L1) cache

32 KB

Level 2 (L2) cache

1 MB for Pentium 4 5XX processors (with Hyper Threading)

2 MB for Pentium 4 6XX processors (with Hyper Threading)

2 x 2 MB for Pentium D 9XX processors (with dual core)

2 x 1 MB for Pentium D 8XX processors (with dual core)

256K for Celeron® D 3XX processors

2 MB for Intel Core™ E6400 processors and earlier

4 MB for Intel Core™ E6600 processors and later

 

Memory

Type

533-MHz, 667-MHz, and 800-MHz dual DDR2 unbuffered SDRAM

Memory connectors

four

Memory capacities

256 MB, 512 MB, or 1 GB non-ECC

Maximum memory

4 GB

NOTE: See Addressing Memory With 4-GB Configurations to verify the amount of memory available to the operating system.

BIOS address

F0000h

 

Computer Information

Chipset

Intel G965 Express Chipset

RAID Support

RAID 1 (Mirroring)

DMA channels

eight

Interrupt levels

24

BIOS chip (NVRAM)

4 MB

NIC

integrated network interface capable of 10/100 communication

System clock

533-MHz, 800-MHz, or 1066-MHz data rate

 

Video

Type

integrated Intel® Graphics Media Accelerator X3000 (Intel® GMA X3000)

PCI Express

 

Audio

Type

Sigmatel 9227

 

Expansion Bus

Bus type

PCI 2.3

PCI Express x1 and x16

Bus speed

PCI: 33 MHz

PCI Express:

x1 slot bidirectional speed - 500 MB/s

x16 slot bidirectional speed - 8 GB/s

PCI

 

connectors

two

connector size

120 pins

connector data width (maximum)

32 bits

PCI Express

 

connector

one x1

connector size

36 pins

connector data width (maximum)

1 PCI Express lane

PCI Express

 

connector

one x16

connector size

164 pins

connector data width (maximum)

16 PCI Express lanes

 

Drives

Externally accessible:

Bays

two 5.25-inch drive bays

one 3.5-inch drive bay (FlexBay)

Available devices

Serial ATA drives (4), floppy drive, USB memory devices, CD/DVD drive, and Media Card Reader

Internally accessible:

two bays for 1-inch high serial ATA hard drives

 

Connectors

External connectors:

Video

15-hole connector

Network adapter

RJ-45 connector

USB

two front-panel and six back-panel USB 2.0-compliant connectors

Audio

six connectors for 7.1 support

System board connectors:

Serial ATA (SATA)

four 7-pin connectors

FlexBay Drive

one USB 10-pin header (with one pin removed for keying) for optional Media Card Reader (3.5-inch bay device)

Floppy drive

one 34-pin connector

Fan

one 5-pin connector

PCI 2.3

two 120-pin connectors

PCI Express x1

one 36-pin connector

PCI Express x16

one 164-pin connector

 

Controls and Lights

Power button

push button

Power light

green light — Blinking green in sleep state; solid green for power-on state.

amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, a problem with the system board may exist (see Power Lights).

Hard drive access light

green

Link integrity light (on integrated network adapter)

green light — A good connection exists between the network and the computer.

off (no light) — The computer is not detecting a physical connection to the network.

Activity light (on integrated network adapter)

yellow blinking light

Diagnostic lights

four lights on the front panel (see Diagnostic Lights)

Standby power light

STBYLED on the system board

 

Power

DC power supply:

Wattage

305 W

Maximum heat dissipation

1040 BTU/hr

Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information)

Manually selectable: 90 to 135 V and 180 to 265 V at 50/60 Hz

Backup battery

3-V CR2032 lithium coin cell

 

Physical

Height

41.4 cm (16.3 inches)

Width

18.8 cm (7.4 inches)

Depth

45.7 cm (18.0 inches)

Weight

12.7 kg (28.0 lb)

 

Environmental

Temperature:

Operating

10° to 35°C (50° to 95°F)

Storage

–40° to 65°C (–40° to 149°F)

Relative humidity

20% to 80% (noncondensing)

Maximum vibration:

Operating

5 to 350 Hz at 0.0002 G2/Hz

Storage

5 to 500 Hz at 0.001 to 0.01 G2/Hz

Maximum shock:

Operating

40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec])

Storage

105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 in/sec [127 cm/sec])

Altitude:

Operating

–15.2 to 3048 m (–50 to 10,000 ft)

Storage

–15.2 to 10,668 m (–50 to 35,000 ft)

Edited December 21, 2008 by Spiderjuan

[DirtyPolo]

Okay, well hopefully all will be okay with the replaced RAM stick, if not, you know where to come :)

[Spiderjuan]

I think there is a very good chance i'll be back!:rolleyes: thanks for your help