system security

[kalpesh]

:(help!!!! i have got some firewall alert and it tells me theres a internet explorer data parasite!!!

i got norton 360 2.0 i noticed things became more safer with all the phishing and that, but stil not completely safe and problem free, i noticed that the faults are still there even with antivirus, pc security, protection blah blah provided by NORTON 360.

the message that keeps appearing angers me cos it shouldnt sound so critical...this is what it says

( your pc is stil infected with dangerous viruses - activate antivirus protection to prevent data loss and avoid the theft of your credit card details - click here to activate protection.

 

now d truth is i dnt want this software, it costs money, its probably humbug, cuz i got norton, can someone help. the sign it is backed up with a humbug logo (its got a shield with yellow and black stripes diadnolly acrross allover it . help.:cool::eek:

[DirtyPolo]

Hellow Kalpesh,

First of all, we at Extreme Tech Support - Free PC Help are of the general opinion that you do not use Norton as an antivirus.

 

There is a list of recommended products for free antiviruses and firewalls etc

which can be found here:

 

Extreme Tech Support - Free PC Help Recommended Security products

 

I recommend you uninstall Norton, install one of the recommended programs in that list and rescan your PC and see what it finds.

 

It is possible that it is trying to get you to download or buy a program that would not benefit your computer in anyway possible.

 

also have you scanned your PC since seeing this message appearing?

[Martrby]

Hi Kapelsh,

Welcome to Extreme Tech Support - Free PC Help. :)

 

From your post, it appears that your system may have been infected with Malware.

 

Please read through and try the following tutorial and get back in touch with us with any further developments.

 

 

 

• Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
  It is a combination of the words malicious and software.
  The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.
  

 

• Required Cleanup Steps
  
  1. Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled
     
  2. Run a Temporary file and cache cleaner (ATF)
     
  3. Run 2 Anti-Malware scanners (Listed Below)
     
  4. Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below)
     
  5. Clear out old System Restore points
     
  6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested.
     

   

The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection speed.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.

The ESET online scan should take between 1 to 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

Heavily infected systems or slower PCs can take much longer to scan and clean.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the

Selection

choice to print out these instructions for removal of malware.

 

 

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif

 

____________________________________________

STEP 1

• Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)
  
  
  1. Run Spybot-S&D in Advanced Mode.
     
     
  2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
     
     
  3. On the left hand side, Click on Tools
     
     
  4. Then click on the Resident Icon in the List
     
     
  5. Uncheck "Resident TeaTimer" and OK any prompts.
     
     
  6. Restart your computer.
     
     
   

__________________________________________________

STEP 2

• Follow these instructions carefully.
  
  
• Download ATF-Cleaner from
  Snapfiles.com
  to remove un-needed temporary files from your computer that may contain malware.
  
  
• When you run ATF-Cleaner, check the items as shown below for Main.
  
  
• For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  
  
• NOTE:
  If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  
  
• Then click on "Empty Selected".
  
  

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif

.

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif

__________________________________________________

STEP 3

• Install and run the free version (not the Professional version) of SUPERAntiSpyware from
  SUPERAntiSpyware.com
  
  
  • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    
    
  • You do not have to send them your e-mail address, just click next.
    
    
  • You can leave the automated check for updates on.
    
    
  • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    
    
  • DO NOT
    allow SUPERAntiSpyware to protect your Home Page settings.
    
    
  • On the
    Top Left
    select the
    Scan your computer
    button.
    
    
  • Make sure there is a CHECK MARK on all
    Fixed Drives
    .
    
    
  • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.
    
    
   

__________________________________________________

STEP 4

• Install and run
  Malwarebytes' Anti-Malware
  from
  Malwarebytes - (direct download)
  
  
  • Accept all defaults for the installer
    
    
  • Allow the program to update the definitions
    
    
  • Click on the
    Quick Scan
    and click Next.
    
    
  • If any items are found allow it to clean them and then Reboot your computer.
    
    
   

__________________________________________________

STEP 5

• Run an online scan with ESET from
  Free Virus Scan: Use ESET's Online Antivirus Scanner
  
  
  • You
    must
    use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
    
    
  • If your computer is running Window's Vista, then you
    must first
    start Internet Explorer as an Administrator. To do so, right-click on the
    Internet Explorer
    icon in the Start Menu and select "
    Run as administrator
    " from the popup context menu.
    
    
   
  • Accept the terms and click "Start".
    
    
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
    
    
  • Click "Start" to begin the scan.
    
    
  • When completed restart your computer
    
    
   

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

[kalpesh]

it says internet explorer is infected with wormisab.blaster.keyloger this worm is trying to send your credit card data using internet explorer to connect to .....

then it says activate protection or not.

what scan do i use help

[kalpesh]

it says activate or

continue unprotected dangerous as pop up

dats annoying how can i clear it plese help

[DirtyPolo]

Follow those instructions given by mart above, exactly as they are written out, from top to bottom.

You will need to do all of the above procedures but in the order that the instructions describe.

 

Just follow that tutorial above and it shall clean your system.

[mike]

Please see Martrby's post above to help you remove Malware and unwanted applications from your PC.

 

It is vital you do the above tutorial in order for other members to help you. :)

[kalpesh]

hi guys

 

im starting from step 2 of martyb`z idea iz dat kool

step 1 is not leymons terms for me

[DirtyPolo]

yes that is fine, step 1 is only needed if you use that program stated in the step, "Spybot Search & Destroys' TEA TIMER"

[kalpesh]

thanks im dowloading the stuff