Saving to USB flash drive from Office 2007 using thin client setup

[Guest mmiles]

I have a dual quad core processers in a 64 bit server, with 12 gig of ram,

running Windows 2003 Standard R2 setup. It is setup as a Terminal Services

server supporting 26 older PIII workstations converted to work as Thin

Clients.

I've installed Office 2007 and all works fine except that you cannot save to

a flash drive plugged into the USB ports. All other software can save to the

flash drive.

The version of RDP is

Remote Desktop Connection

Shell Version 6.0 (Build Number 6000)

Control Version 6.0.6000

The contractor that setup this has been in touch with Microsoft and they

gave him a patch to install.....I have know information other then after the

installation it did nothing.

One more fact is that on a 32bit system it seems to work fine. Again I'm

getting this information from a contractor.

[Guest Vera Noest [MVP]]

Re: Saving to USB flash drive from Office 2007 using thin client setup

 

Sounds like the contractor installed this hotfix:

 

936970 - Error message when you work in a Terminal Services session

and save a document in a 2007 Office program to a redirected drive:

"There has been a network or file permission error"

http://support.microsoft.com/?kbid=936970

 

If the hotfix doesn't work, you or the contractor should contact

Microsoft again and open a support case. If the problem is caused

by a bug in a Microsoft product (and it is clear that it is in your

case), then Microsoft will not charge you for the support call.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?bW1pbGVz?= <mmiles@discussions.microsoft.com> wrote on

18 okt 2007 in microsoft.public.windows.terminal_services:

> I have a dual quad core processers in a 64 bit server, with 12

> gig of ram, running Windows 2003 Standard R2 setup. It is setup

> as a Terminal Services server supporting 26 older PIII

> workstations converted to work as Thin Clients.

> I've installed Office 2007 and all works fine except that you

> cannot save to a flash drive plugged into the USB ports. All

> other software can save to the flash drive.

> The version of RDP is

> Remote Desktop Connection

> Shell Version 6.0 (Build Number 6000)

> Control Version 6.0.6000

> The contractor that setup this has been in touch with Microsoft

> and they gave him a patch to install.....I have know information

> other then after the installation it did nothing.

> One more fact is that on a 32bit system it seems to work fine.

> Again I'm getting this information from a contractor.