Jump to content

Recommended Posts

Posted

hi all please help me recently i computer start acting weird (false message box like no disk and can't open task manger)

i scanned using malwarebytes and the ruslt show that i have hijack.task manager Trojan i already delete it but after i scan again it still there. please help me

Malwarebytes' Anti-Malware 1.31

Database version: 1535

Windows 5.1.2600 Service Pack 2

 

23/12/2008 21:06:17

mbam-log-2008-12-23 (21-06-17).txt

 

Scan type: Full Scan (A:\|C:\|D:\|E:\|G:\|)

Objects scanned: 104859

Time elapsed: 27 minute(s), 30 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

  • Replies 4
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted

Hi and welcome to Extreme Tech Support - Free PC Help.

Although you already have Malwarebytes on, I would like you to follow everything one step at a time and in the order it is listed, that way we will have a better idea where to go from there, so please follow this. When you get to step 4, because you already have Malwarebytes, I recommend uninstalling your old version, and downloading as per instructions the new version.

 

Your computer could be infected with Malware.

 

  • Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
    It is a combination of the words malicious and software.
    The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

 

  • Required Cleanup Steps
    1. Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled
    2. Run a Temporary file and cache cleaner (ATF)
    3. Run 2 Anti-Malware scanners (Listed Below)
    4. Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below)
    5. Clear out old System Restore points
    6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested.

     

The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection speed.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.

The ESET online scan should take between 1 to 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

Heavily infected systems or slower PCs can take much longer to scan and clean.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the
Selection
choice to print out these instructions for removal of malware.

 

 

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/printer-selection.gif

 

____________________________________________

STEP 1

  • Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)

    1. Run Spybot-S&D in Advanced Mode.

    2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"

    3. On the left hand side, Click on Tools

    4. Then click on the Resident Icon in the List

    5. Uncheck "Resident TeaTimer" and OK any prompts.

    6. Restart your computer.

     

__________________________________________________

STEP 2

  • Follow these instructions carefully.

  • Download ATF-Cleaner from
    to remove un-needed temporary files from your computer that may contain malware.

  • When you run ATF-Cleaner, check the items as shown below for Main.

  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox

  • NOTE:
    If you don't have FireFox or Opera installed then they will be grayed out and can be ignored

  • Then click on "Empty Selected".

http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner01.gif

.
http://i306.photobucket.com/albums/nn266/FPCH/Malware%20Guide/atf-cleaner02.gif

__________________________________________________

STEP 3

  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from

    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.

    • You do not have to send them your e-mail address, just click next.

    • You can leave the automated check for updates on.

    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.

    • DO NOT
      allow SUPERAntiSpyware to protect your Home Page settings.

    • On the
      Top Left
      select the
      Scan your computer
      button.

    • Make sure there is a CHECK MARK on all
      Fixed Drives
      .

    • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.

     

__________________________________________________

STEP 4

  • Install and run
    Malwarebytes' Anti-Malware
    from

    • Accept all defaults for the installer

    • Allow the program to update the definitions

    • Click on the
      Quick Scan
      and click Next.

    • If any items are found allow it to clean them and then Reboot your computer.

     

__________________________________________________

STEP 5

  • Run an online scan with ESET from

    • You
      must
      use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.

    • If your computer is running Window's Vista, then you
      must first
      start Internet Explorer as an Administrator. To do so, right-click on the
      Internet Explorer
      icon in the Start Menu and select "
      Run as administrator
      " from the popup context menu.

     

    • Accept the terms and click "Start".

    • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".

    • Click "Start" to begin the scan.

    • When completed restart your computer

     

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

 

If required this is the download link for TrendMicro™ HijackThis™

Unless instructed to by the Technician helping you then do not download this tool.

 

Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one.

Please follow the instructions here

How to turn off and turn on System Restore in Windows XP

How to turn off and turn on System Restore in Windows Vista

Need help with your computer problems? Then why not join Free PC Help. Register here.

If Free PC Help has helped you then please consider a donation. Click here

 We are all members helping other members. Please return here where you may be able to help someone else.  

After all, no one knows everything and you may have the answer that someone needs.

--------------------------------------------------------------------

I have installed Windows, now how do I install the curtains? 😄

image.png

Posted

step above didn't work here i post my hijack log

please help me

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 16:01:26, on 25/12/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\Winamp\winampa.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\system32\PV92Tray.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\GPRS counter\counter.exe

C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DAEMON Tools\daemon.exe

C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe

C:\Program Files\Orbitdownloader\orbitdm.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\PROGRA~1\Webshots\webshots.scr

C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe

C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE

C:\Program Files\Orbitdownloader\orbitnet.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Downloads\reconnect\ReConnect.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search

O2 - BHO: Octh Class - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [GPRS counter] C:\Program Files\GPRS counter\counter.exe

O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -onlytray

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKLM\..\Policies\Explorer\Run: [PERSONAL-249A89] .vbe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201

O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP Premium\dapextie.htm

O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204

O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203

O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202

O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP Premium\dapextie2.htm

O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm

O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe (file missing)

O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe (file missing)

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{9B26926C-947E-4439-A839-A0400841B1E4}: NameServer = 202.43.178.10 202.43.178.245

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\Norman\Nvc\BIN\nipsvc.exe (file missing)

 

--

End of file - 9890 bytes

Posted

I am no expert on reading hijack this logs but it seems that you have loaded your pc with so many downloaders, toolbars, etc that it just seems inevitable that you are going to keep getting this kind of problem. I am sure others will have comments on the specifics.

 

What is your purpose for using Daemon tools?

"Familiarity breeds contempt - and children."

Mark Twain

 

 

Posted

What do you mean it didn't work? Did you run all the scans? Did they find anything? If so what did they find? If so did they remove the infections?

 

Based on this thread and a previous thread I fail to see the need for all these download managers and you keep getting reoccuring infections.

 

If the guide didn't help then I suggest to remove all the uneeded crap before running the scans again.

 

1. Dump the download managers. All of them.

 

2. Dump all games, movies, songs, software or screensavers you downloaded.

 

3. Dump any programs that have screensavers attached to them. Webshots for instance if you have it.

 

4. Dump your torrent programs and keep them off for good.

 

5. After all that update all the programs from our guide and scan with all of them again.

 

It is obvious where your problems come from. There is no alternative to keeping your system clean. Unsafe habits will only lead you astray again.

 

By the way what AV do you have? We see a lot of infections due to a lack of one or a poor one. For instance we do not recommend AVG. But an AV alone will not help.

We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

Get help with computer problems. Join Free PC Help here

 

Donations are welcome. Read Here

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...