can't verify update.inf error on sp2 install

[Guest John Hull]

I could use some help. I keep getting an error message that the update.inf

can't be verified and the install quits. The crytographic and RPC servives

are running but no go. It failed several times from the automatic update then

I downloaded sp2 manually and got the same result. Any ideas?

Thanks

[Guest Mathieu CHATEAU]

Re: can't verify update.inf error on sp2 install

 

Hello,

 

can you try these ?

 

PROCEDURE 1:

1. Click Start, Run, type: cmd and press Enter. Please run the following

command in the opened window.

Net stop Cryptsvc

2. Manually rename Edb.log to Edb.txt under C:\Windows\system32\catroot2.

3. Click Start, Run, type: cmd and press Enter. Please run the following

command to start service in the opened window.

Net start Cryptsvc

4. Reboot the server. [Note: I added this step. In my original attempt, I

did not reboot prior to applying the service pack and it failed with an

error message ("Setup could not verify the integrity of the file Update.inf.

Make sure the Cryptographic service is running on this computer"). So I

tried the second proceedure also without rebooting and got the same error

message. It was at that point I decided to reboot and attempt the SP2

install immediately after coming up and the installation went fine. Please

note that I had dowloaded the full SP2 install and was not using Windows

Update.]

5. After the above steps, please try to install Service Pack 2 again.

 

 

If the issue persists, try moving all the catalog files using the following

procedure.

 

PROCEDURE 2:

1. Locate C:\WINDOWS\system32\CatRoot Folder

2. Right Click on the folder and select Search.

3. Expand the More Advanced Options and verify that the Type of file says

"(All Files and Folders)" and that the advanced search options for system

folders, hidden files and folder and search subfolders are checked.

4. Under the "All or part of the name" box, enter "tmp*.cat, KB*.cat."

(without the quotes)

5. Move all the files to another folder. [Note: I created a cleanup folder

on my desktop prior to doing the search].

6. Reboot the system [Note: Again, this is an added step. See my note in

Step 4 of procedure 1]

7. After moving the catalog files, attempt to install the Service Pack

again.

 

--

Cordialement,

Mathieu CHATEAU

English blog: http://lordoftheping.blogspot.com

French blog: http://www.lotp.fr

 

 

"John Hull" <JohnHull@discussions.microsoft.com> wrote in message

news:4C3C6274-9F32-4EAA-A865-8E0824661359@microsoft.com...

>I could use some help. I keep getting an error message that the update.inf

> can't be verified and the install quits. The crytographic and RPC servives

> are running but no go. It failed several times from the automatic update

> then

> I downloaded sp2 manually and got the same result. Any ideas?

> Thanks

[Guest Mathieu CHATEAU]

Re: can't verify update.inf error on sp2 install

 

 

You cannot install some updates or programs

http://support.microsoft.com/kb/822798/EN-US/

 

 

 

--

Cordialement,

Mathieu CHATEAU

English blog: http://lordoftheping.blogspot.com

French blog: http://www.lotp.fr

 

 

"John Hull" <JohnHull@discussions.microsoft.com> wrote in message

news:4C3C6274-9F32-4EAA-A865-8E0824661359@microsoft.com...

>I could use some help. I keep getting an error message that the update.inf

> can't be verified and the install quits. The crytographic and RPC servives

> are running but no go. It failed several times from the automatic update

> then

> I downloaded sp2 manually and got the same result. Any ideas?

> Thanks

[Guest John Hull]

Re: can't verify update.inf error on sp2 install

 

Thanks Mathieu,

I'll give it a try.

John

 

"Mathieu CHATEAU" wrote:

>

> You cannot install some updates or programs

> http://support.microsoft.com/kb/822798/EN-US/

>

>

>

> --

> Cordialement,

> Mathieu CHATEAU

> English blog: http://lordoftheping.blogspot.com

> French blog: http://www.lotp.fr

>

>

> "John Hull" <JohnHull@discussions.microsoft.com> wrote in message

> news:4C3C6274-9F32-4EAA-A865-8E0824661359@microsoft.com...

> >I could use some help. I keep getting an error message that the update.inf

> > can't be verified and the install quits. The crytographic and RPC servives

> > are running but no go. It failed several times from the automatic update

> > then

> > I downloaded sp2 manually and got the same result. Any ideas?

> > Thanks

>

>

[Guest Ger Vaar]

can't verify update.inf error

 

can't verify update.inf error

 

Before trying the several steps of the MS article above: try to use another administratoraccount. It took me hours to find out my adminprofile occurred to be the cause of the problem.

After removing the profile and create a new one, no faults appear.