Connecting Wirelessly - Advent Laptop and Siemens Gigaset

[bajanbim]

Hello Helpers

 

Can anyone help - this is crazy.... My laptop cannot find my wireless connection. It can find lots of other wireless networks in the area just not the one it is sitting next to.

 

When my friend tried his lap top - it picked up my wireless connection no problem....

 

Surely this means that my lap top can find wireless connections, my router is sending a wireless signal so why don't the two meet?

 

Any ideas?

 

Thanks

 

Ruth

[BeeCeeBee]

Hello Ruth,

 

The first thing you have to do is simply refresh your list of wireless connections and see if it appears on the list.

 

Just click the little icon in your taskbar and then view wireless connections if it is not there try to refresh the list. If that doesn't help, try turning off the router for a few minutes and reboot your computer. When you turn your router back on (give it a few minutes to reset itself) try it again. Hopefully it will be that simple.

 

Please get back to us with the result.

[bajanbim]

Hi

 

Yes I had tried all of that but nothing when I refresh the wireless networks list except showing me what 'other' wireless networks are available which frustratingly isn't mine.

 

Turned off everything and tried the turning on lapt top first and router second and also the other way round, still no joy.

 

Any other ideas?

 

Thanks

 

Ruth

[BeeCeeBee]

Two questions.

 

Have you tried connecting to the router via the ethernet conections?

 

What firewall are you using and have you checked it to see if it may be blocking your router?

[Tootech]

Have the laptop and router been connected wirelessly before?

 

Is the router the Tiscali standard issue?

 

There are two reasons I can think of that would cause this issue.

 

1) Your router wireless channel is set to 12 or 13 - alot of wireless cards can only see channels 1 to 11.

 

2) Your router is configured to hide the wireless network (normally labelled as Hide SSID), or it is switched off.

 

If it is the Tiscali router, did you use the CD to configure it?

[bajanbim]

Hi

 

Yes I am connected now with ethernet connection so it works.

 

I would need some help with the firewall questions - looked at the firewall on the lap top and can't see anything obvious?

 

Thanks

 

R

Two questions.

 

Have you tried connecting to the router via the ethernet conections?

 

What firewall are you using and have you checked it to see if it may be blocking your router?

[bajanbim]

  Tootech said:

Have the laptop and router been connected wirelessly before?

 

Is the router the Tiscali standard issue?

 

There are two reasons I can think of that would cause this issue.

 

1) Your router wireless channel is set to 12 or 13 - alot of wireless cards can only see channels 1 to 11.

 

2) Your router is configured to hide the wireless network (normally labelled as Hide SSID), or it is switched off.

 

If it is the Tiscali router, did you use the CD to configure it?

Hi

 

Yes the router has been connected wireless to my lap top a couple of days ago. The trouble started when in frustration I pressed the reset button.....

 

It's not Tiscali - its Cable and Wireless (I'm abroad).

 

 

Your router wireless channel is set to 12 or 13 - alot of wireless cards can only see channels 1 to 11 - don't know how to check that

 

Your router is configured to hide the wireless network (normally labelled as Hide SSID), or it is switched off - Have checked the router and can't see that at all?

 

It was originally configured via a web site link - no install disc with this one - just log onto a web site and give router details

 

Thanks

 

R

[BeeCeeBee]

I am not familiar with your particular router but generally when you go into it there is a means to view your wireless connection. The SSID is the name or identity given to your connection by the ISP. If you hit reset it may well be gone.

 

You may want to try the installation program again as it will probably then set the SSID or if you locate it enter it exactly by hand being sure that the wep or wpa key is correct and exact.