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Error after installing Samsung printer

Guest Steve

By Guest Steve
in Windows 2003 Server

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Guest Steve

Guest Steve

Posted
Posted

Samsung ML 3050

SBS 2003

12 Win XP users

 

Installed the printer and now getting this random error and have had no luck

with a soloution and need one. When the error pops up the printer will not

print untill it's cleared. Not with only one type of document, very random in

nature. Old drivers removed, old printer removed, system booted, new drivers

installed and reinstalled. Any folder related to the printer or software has

been completely opened so no security to see if that helps and nothing. Any

thoughts would be great, thanks!

 

"Can't load SMART Utilities Library (code 5) Access is denied"

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Guest Mathieu CHATEAU

Guest Mathieu CHATEAU

Posted
Posted

Re: Error after installing Samsung printer

 

hello,

 

can you try to copy apphelp.dll from %systemroot%\system32\dllcache to

%systemroot%\system32

 

 

--

Cordialement,

Mathieu CHATEAU

English blog: http://lordoftheping.blogspot.com

French blog: http://www.lotp.fr

 

 

"Steve" <Steve@discussions.microsoft.com> wrote in message

news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...

> Samsung ML 3050

> SBS 2003

> 12 Win XP users

>

> Installed the printer and now getting this random error and have had no

> luck

> with a soloution and need one. When the error pops up the printer will not

> print untill it's cleared. Not with only one type of document, very random

> in

> nature. Old drivers removed, old printer removed, system booted, new

> drivers

> installed and reinstalled. Any folder related to the printer or software

> has

> been completely opened so no security to see if that helps and nothing.

> Any

> thoughts would be great, thanks!

>

> "Can't load SMART Utilities Library (code 5) Access is denied"

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Error after installing Samsung printer

 

Steve <Steve@discussions.microsoft.com> wrote:

> Samsung ML 3050

> SBS 2003

> 12 Win XP users

>

> Installed the printer and now getting this random error and have had

> no luck with a soloution and need one. When the error pops up the

> printer will not print untill it's cleared. Not with only one type of

> document, very random in nature. Old drivers removed, old printer

> removed, system booted, new drivers installed and reinstalled. Any

> folder related to the printer or software has been completely opened

> so no security to see if that helps and nothing. Any thoughts would

> be great, thanks!

>

> "Can't load SMART Utilities Library (code 5) Access is denied"

 

Are you sure you have the correct driver? Don't use the CD they gave

you....always best try the latest released version for your product.

Remember to get the driver files *only* - no printer management software.

 

Unless you have a compelling need for PostScript, I'd stick with PCL 5e

whenever possible. I'd post a link but there seem to be two flavors of ML

3050.

Guest Steve

Guest Steve

Posted
Posted

Re: Error after installing Samsung printer

 

Ok done, hope it helps. Thanks.

 

"Mathieu CHATEAU" wrote:

> hello,

>

> can you try to copy apphelp.dll from %systemroot%\system32\dllcache to

> %systemroot%\system32

>

>

> --

> Cordialement,

> Mathieu CHATEAU

> English blog: http://lordoftheping.blogspot.com

> French blog: http://www.lotp.fr

>

>

> "Steve" <Steve@discussions.microsoft.com> wrote in message

> news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...

> > Samsung ML 3050

> > SBS 2003

> > 12 Win XP users

> >

> > Installed the printer and now getting this random error and have had no

> > luck

> > with a soloution and need one. When the error pops up the printer will not

> > print untill it's cleared. Not with only one type of document, very random

> > in

> > nature. Old drivers removed, old printer removed, system booted, new

> > drivers

> > installed and reinstalled. Any folder related to the printer or software

> > has

> > been completely opened so no security to see if that helps and nothing.

> > Any

> > thoughts would be great, thanks!

> >

> > "Can't load SMART Utilities Library (code 5) Access is denied"

>

>

Guest Steve

Guest Steve

Posted
Posted

Re: Error after installing Samsung printer

 

No luck, still have the same message popping up.

 

"Steve" wrote:

> Ok done, hope it helps. Thanks.

>

> "Mathieu CHATEAU" wrote:

>

> > hello,

> >

> > can you try to copy apphelp.dll from %systemroot%\system32\dllcache to

> > %systemroot%\system32

> >

> >

> > --

> > Cordialement,

> > Mathieu CHATEAU

> > English blog: http://lordoftheping.blogspot.com

> > French blog: http://www.lotp.fr

> >

> >

> > "Steve" <Steve@discussions.microsoft.com> wrote in message

> > news:BBB82532-873B-4EB7-8586-99605A9D1DEB@microsoft.com...

> > > Samsung ML 3050

> > > SBS 2003

> > > 12 Win XP users

> > >

> > > Installed the printer and now getting this random error and have had no

> > > luck

> > > with a soloution and need one. When the error pops up the printer will not

> > > print untill it's cleared. Not with only one type of document, very random

> > > in

> > > nature. Old drivers removed, old printer removed, system booted, new

> > > drivers

> > > installed and reinstalled. Any folder related to the printer or software

> > > has

> > > been completely opened so no security to see if that helps and nothing.

> > > Any

> > > thoughts would be great, thanks!

> > >

> > > "Can't load SMART Utilities Library (code 5) Access is denied"

> >

> >

Guest Steve

Guest Steve

Posted
Posted

Re: Error after installing Samsung printer

 

I did use the driver that came with it plus I elected to install the bundled

software as well, you suggest to remove all that and just go with the driver

from the site?

Thanks.

 

"Lanwench [MVP - Exchange]" wrote:

> Steve <Steve@discussions.microsoft.com> wrote:

> > Samsung ML 3050

> > SBS 2003

> > 12 Win XP users

> >

> > Installed the printer and now getting this random error and have had

> > no luck with a soloution and need one. When the error pops up the

> > printer will not print untill it's cleared. Not with only one type of

> > document, very random in nature. Old drivers removed, old printer

> > removed, system booted, new drivers installed and reinstalled. Any

> > folder related to the printer or software has been completely opened

> > so no security to see if that helps and nothing. Any thoughts would

> > be great, thanks!

> >

> > "Can't load SMART Utilities Library (code 5) Access is denied"

>

> Are you sure you have the correct driver? Don't use the CD they gave

> you....always best try the latest released version for your product.

> Remember to get the driver files *only* - no printer management software.

>

> Unless you have a compelling need for PostScript, I'd stick with PCL 5e

> whenever possible. I'd post a link but there seem to be two flavors of ML

> 3050.

>

>

>

>

>

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Error after installing Samsung printer

 

Steve <Steve@discussions.microsoft.com> wrote:

> I did use the driver that came with it plus I elected to install the

> bundled software as well, you suggest to remove all that and just go

> with the driver from the site?

> Thanks.

 

Absolutely. Never install any printer management software suite stuff on

your print server.

>

> "Lanwench [MVP - Exchange]" wrote:

>

>> Steve <Steve@discussions.microsoft.com> wrote:

>>> Samsung ML 3050

>>> SBS 2003

>>> 12 Win XP users

>>>

>>> Installed the printer and now getting this random error and have had

>>> no luck with a soloution and need one. When the error pops up the

>>> printer will not print untill it's cleared. Not with only one type

>>> of document, very random in nature. Old drivers removed, old printer

>>> removed, system booted, new drivers installed and reinstalled. Any

>>> folder related to the printer or software has been completely opened

>>> so no security to see if that helps and nothing. Any thoughts would

>>> be great, thanks!

>>>

>>> "Can't load SMART Utilities Library (code 5) Access is denied"

>>

>> Are you sure you have the correct driver? Don't use the CD they gave

>> you....always best try the latest released version for your product.

>> Remember to get the driver files *only* - no printer management

>> software.

>>

>> Unless you have a compelling need for PostScript, I'd stick with PCL

>> 5e whenever possible. I'd post a link but there seem to be two

>> flavors of ML 3050.

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