Log in probs

[anntodd]

Eventhough I tick the remember me boxes the programs do not automatically fill in the box and I have to login everytime I enter the site.

Could it be something on my antivirus? I have telewest pc guard. The problem only started a week ago

 

Many Thanks

Ann

[Guest Wolfeymole]

You have probably set your particular browser to dump cookies after every session Ann.

 

What browser are you using?

[anntodd]

I use internet explorer 7

[RandyL]

The first thing I would look at is your AutoComplete settings.

 

Go to Internet Options in the Control Panel and click on the Content tab.

 

In the AutoComplete section click on the Settings button.

 

If I'm not mistaken User names and passwords on forms needs to be checked. Make sure you click OK and Apply if needed then OK again.

[anntodd]

I have done as you requested and I think everything is ok at the moment If I have anymore probs I will contact you again

many many thanks

Ann

[Guest Wolfeymole]

Also don't bother logging out Ann, just shut the site off when leaving.

[RandyL]

Wolfeymole brings up a good point. If you log out that will delete the cookie that is storing the AutoComplete information.

[anntodd]

Sorry it has not worked and I do not log out when leaving a site.

 

H E L P

 

Ann

[BeeCeeBee]

Try looking here:

 

AutoComplete Does Not Save Username and Password

 

By the way, FPCH clears all cookies when you log out but that is not true of all sites that require a log in.

Edited January 2, 2009 by BeeCeeBee

[anntodd]

No still not working

[BeeCeeBee]

I mean no disrespect Ann and perhaps you have seen that link before but it seems like there was an awful lot to absorb and try in the few minutes that intervened.

[Guest Wolfeymole]

Ann

 

Please download Firefox from this link.

 

Install it and import settings from IE and we can take it from there.

 

http://extremetechsupport.com/forum/web-browsers/1058-firefox-latest-versions.html

[anntodd]

dont want firefox and nothing else is working

 

Could the problem be in pc guard security?

[BeeCeeBee]

I notice that PC Guard has something called Privacy Guard or something similar. You can try disabling it and seeing if that works. PC guard from Virgin is not particularly well regarded.

 

You may want to look at this after you are sorted.

http://extremetechsupport.com/forum/malware-removal-av-firewalls-etc/3597-free-pc-help-recommended-security-products.html

[Guest Wolfeymole]

PC Guard is CRAP, get shut of it immediately.

 

Don't believe me? Read this.

 

Forums - pcguard - PC Advisor

[anntodd]

Thank you for all your help.

 

I have solved the problem with autocomplete. It was in pc guard privacy.

I am now going to uninstall pcguard and install Avast and Comodo.

 

Once again many thanks

Ann

[BeeCeeBee]

Good Choice Anne, glad it is all sorted for you. You will be far better served. You may also want to consider adding at least one of the antimalware programs.

[anntodd]

I have installed avira antivir I also have adaware do I need anything else?

 

Thanks

Ann

[BeeCeeBee]

Yep. Dump the adaware and add the first two spyware/malware listed in the link above in post 14.

 

After that you should be pretty well protected.

[anntodd]

All done

 

Thanks

You guys are priceless

 

Ann

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