Restart Sometimes goes to ShutDown

[Guest pixturesk@gmail.com]

Recently, occasionally, when I click on "Start" "ShutDown" then

"Restart", rather than restart the Win98 shutdown splash screen

appears, then locks, then I have to press the physical "Restart"

button on my computer which inevitably makes Scan Disk appear, have to

wait for it to scan my "C" drive, then Win98se boots up. Why is this

happening + how can I fix it? Other than that the computer is running

well. I am not that tech savvy so please make your reply easy to

follow. Thanks.

[Guest Nigel Stapley]

Re: Restart Sometimes goes to ShutDown

 

pixturesk@gmail.com wrote:

> Recently, occasionally, when I click on "Start" "ShutDown" then

> "Restart", rather than restart the Win98 shutdown splash screen

> appears, then locks, then I have to press the physical "Restart"

> button on my computer which inevitably makes Scan Disk appear, have to

> wait for it to scan my "C" drive, then Win98se boots up. Why is this

> happening + how can I fix it? Other than that the computer is running

> well. I am not that tech savvy so please make your reply easy to

> follow. Thanks.

>

 

There could be a number of reasons. One of them is that a program or

device isn't terminating properly before (or when) you try to shut

Windows down.

 

I can only give a couple of examples as illustration, I'm afraid. Only

the "trial and error" method of disabling programs one by one might

narrow it down (Gary S Terhune might pop in here with his 'Clean Boot'

procedure at some point).

 

1) For about three years I'd had exactly the same problem as you, i.e.

that the PC would hang at the closing splash screen when I tried

'Restart'. This would happen most times I used that option, and I

couldn't fathom what was doing it...until I had to replace my ADSL modem

with another one. Then I found that the problem disappeared. Seems like

the drivers for the old modem weren't terminating properly.

 

2) I sometimes still have problems (with 'shutdown' rather than

'restart' however) if I've been doing a lot of online work. I've found

that my firewall program causes this, and I have to remember to close it

down manually before shutting the PC down.

 

As I said, I'm afraid this isn't much help, but it might give you some

idea as to how many things could be causing this annoyance.

 

--

Regards

 

Nigel Stapley

 

http://www.judgemental.plus.com

 

<reply-to will bounce>

[Guest pixturesk@gmail.com]

Re: Restart Sometimes goes to ShutDown

 

On Oct 23, 5:11 pm, Nigel Stapley <u...@judgemental.plus.com> wrote:

> pixtur...@gmail.com wrote:

> > Recently, occasionally, when I click on "Start" "ShutDown" then

> > "Restart", rather than restart the Win98 shutdown splash screen

> > appears, then locks, then I have to press the physical "Restart"

> > button on my computer which inevitably makes Scan Disk appear, have to

> > wait for it to scan my "C" drive, then Win98se boots up. Why is this

> > happening + how can I fix it? Other than that the computer is running

> > well. I am not that tech savvy so please make your reply easy to

> > follow. Thanks.

>

> There could be a number of reasons. One of them is that a program or

> device isn't terminating properly before (or when) you try to shut

> Windows down.

>

> I can only give a couple of examples as illustration, I'm afraid. Only

> the "trial and error" method of disabling programs one by one might

> narrow it down (Gary S Terhune might pop in here with his 'Clean Boot'

> procedure at some point).

>

> 1) For about three years I'd had exactly the same problem as you, i.e.

> that the PC would hang at the closing splash screen when I tried

> 'Restart'. This would happen most times I used that option, and I

> couldn't fathom what was doing it...until I had to replace my ADSL modem

> with another one. Then I found that the problem disappeared. Seems like

> the drivers for the old modem weren't terminating properly.

>

> 2) I sometimes still have problems (with 'shutdown' rather than

> 'restart' however) if I've been doing a lot of online work. I've found

> that my firewall program causes this, and I have to remember to close it

> down manually before shutting the PC down.

>

> As I said, I'm afraid this isn't much help, but it might give you some

> idea as to how many things could be causing this annoyance.

>

> --

> Regards

>

> Nigel Stapley

>

> http://www.judgemental.plus.com

>

> <reply-to will bounce>

 

Thanks Nigel. Come to think of it I have just been using a firewall

for only a few weeks, that's when the Restart problem began. I might

try closing the firefall before restarting if the problem occurs more

often. Right now the problem is fairly minor, I'll just play it by

ear. Thanks again for your input. Ken.

[Guest Nigel Stapley]

Re: Restart Sometimes goes to ShutDown

 

pixturesk@gmail.com wrote:

> On Oct 23, 5:11 pm, Nigel Stapley <u...@judgemental.plus.com> wrote:

>> pixtur...@gmail.com wrote:

>>> Recently, occasionally, when I click on "Start" "ShutDown" then

>>> "Restart", rather than restart the Win98 shutdown splash screen

>>> appears, then locks, then I have to press the physical "Restart"

>>> button on my computer which inevitably makes Scan Disk appear, have to

>>> wait for it to scan my "C" drive, then Win98se boots up. Why is this

>>> happening + how can I fix it? Other than that the computer is running

>>> well. I am not that tech savvy so please make your reply easy to

>>> follow. Thanks.

>> There could be a number of reasons. One of them is that a program or

>> device isn't terminating properly before (or when) you try to shut

>> Windows down.

>>

>> I can only give a couple of examples as illustration, I'm afraid. Only

>> the "trial and error" method of disabling programs one by one might

>> narrow it down (Gary S Terhune might pop in here with his 'Clean Boot'

>> procedure at some point).

>>

>> 1) For about three years I'd had exactly the same problem as you, i.e.

>> that the PC would hang at the closing splash screen when I tried

>> 'Restart'. This would happen most times I used that option, and I

>> couldn't fathom what was doing it...until I had to replace my ADSL modem

>> with another one. Then I found that the problem disappeared. Seems like

>> the drivers for the old modem weren't terminating properly.

>>

>> 2) I sometimes still have problems (with 'shutdown' rather than

>> 'restart' however) if I've been doing a lot of online work. I've found

>> that my firewall program causes this, and I have to remember to close it

>> down manually before shutting the PC down.

>>

>> As I said, I'm afraid this isn't much help, but it might give you some

>> idea as to how many things could be causing this annoyance.

>>

>> --

>> Regards

>>

>> Nigel Stapley

>>

>> http://www.judgemental.plus.com

>>

>> <reply-to will bounce>

>

> Thanks Nigel. Come to think of it I have just been using a firewall

> for only a few weeks, that's when the Restart problem began. I might

> try closing the firefall before restarting if the problem occurs more

> often. Right now the problem is fairly minor, I'll just play it by

> ear. Thanks again for your input. Ken.

>

 

Out of interest, Ken, what firewall are you using? I'm using the last

available version of Sygate Personal Firewall (v5.5 build 2710).

 

--

Regards

 

Nigel Stapley

 

http://www.judgemental.plus.com

 

<reply-to will bounce>

[Guest pixturesk@gmail.com]

Re: Restart Sometimes goes to ShutDown

 

On Oct 24, 2:01 am, Nigel Stapley <u...@judgemental.plus.com> wrote:

> pixtur...@gmail.com wrote:

> > On Oct 23, 5:11 pm, Nigel Stapley <u...@judgemental.plus.com> wrote:

> >> pixtur...@gmail.com wrote:

> >>> Recently, occasionally, when I click on "Start" "ShutDown" then

> >>> "Restart", rather than restart the Win98 shutdown splash screen

> >>> appears, then locks, then I have to press the physical "Restart"

> >>> button on my computer which inevitably makes Scan Disk appear, have to

> >>> wait for it to scan my "C" drive, then Win98se boots up. Why is this

> >>> happening + how can I fix it? Other than that the computer is running

> >>> well. I am not that tech savvy so please make your reply easy to

> >>> follow. Thanks.

> >> There could be a number of reasons. One of them is that a program or

> >> device isn't terminating properly before (or when) you try to shut

> >> Windows down.

>

> >> I can only give a couple of examples as illustration, I'm afraid. Only

> >> the "trial and error" method of disabling programs one by one might

> >> narrow it down (Gary S Terhune might pop in here with his 'Clean Boot'

> >> procedure at some point).

>

> >> 1) For about three years I'd had exactly the same problem as you, i.e.

> >> that the PC would hang at the closing splash screen when I tried

> >> 'Restart'. This would happen most times I used that option, and I

> >> couldn't fathom what was doing it...until I had to replace my ADSL modem

> >> with another one. Then I found that the problem disappeared. Seems like

> >> the drivers for the old modem weren't terminating properly.

>

> >> 2) I sometimes still have problems (with 'shutdown' rather than

> >> 'restart' however) if I've been doing a lot of online work. I've found

> >> that my firewall program causes this, and I have to remember to close it

> >> down manually before shutting the PC down.

>

> >> As I said, I'm afraid this isn't much help, but it might give you some

> >> idea as to how many things could be causing this annoyance.

>

> >> --

> >> Regards

>

> >> Nigel Stapley

>

> >>http://www.judgemental.plus.com

>

> >> <reply-to will bounce>

>

> > Thanks Nigel. Come to think of it I have just been using a firewall

> > for only a few weeks, that's when the Restart problem began. I might

> > try closing the firefall before restarting if the problem occurs more

> > often. Right now the problem is fairly minor, I'll just play it by

> > ear. Thanks again for your input. Ken.

>

> Out of interest, Ken, what firewall are you using? I'm using the last

> available version of Sygate Personal Firewall (v5.5 build 2710).

>

> --

> Regards

>

> Nigel Stapley

>

> http://www.judgemental.plus.com

>

> <reply-to will bounce>

 

Nigel. I am also using Sygate, the same version which is the one

specifically for Win98SE, great firewall, easy to configure, seems to

catch everything (essential for a non-techie like me). I am also using

Avast Home Free Anti-virus, the combination, I think, is quite

reliable. Ken

[Guest Nigel Stapley]

Re: Restart Sometimes goes to ShutDown

 

pixturesk@gmail.com wrote:

> Nigel. I am also using Sygate, the same version which is the one

> specifically for Win98SE, great firewall, easy to configure, seems to

> catch everything (essential for a non-techie like me). I am also using

> Avast Home Free Anti-virus, the combination, I think, is quite

> reliable. Ken

>

 

That's *exactly* the same combination as I'm using!

 

I'm pretty sure it's Sygate that's causing your problem. I find that it

tends to happen after long or intensive periods of data transfer.

Manually closing Sygate (I have the last version of Process Explorer

issued by Sysinternals before the company was bought up by MS, and I

close Sygate with that) before you try a Restart may well do the trick.

 

--

Regards

 

Nigel Stapley

 

http://www.judgemental.plus.com

 

<reply-to will bounce>