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Unable to connect using MSTSC.EXE since critical updates installed


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Posted

Unable to connect to server using MSTSC.EXE since 'High Priority' server

updates installed

 

Server: Dell PE 2600 Win2k3 SP2, stand-alone

 

I recently installed the four 'High Priority' updates on this server. The

updates were installed remotely from another PC on my network, using

MSTSC.EXE. The updates installed successfully and then requested a reboot,

which was done.

 

Since the reboot, I can not connect to the server using MSTSC.EXE. I get the

following error dialog:

 

http://orion.neiu.edu/~jbollyn/servers/mstsc_rwlib_err.jpg

 

I have tried connecting remotely from several different PCs, same result

everywhere. Everything in the win2k3 Event Logs is normal. I have tried

logging on with a different Administrator account, same result.

 

I can log on to the server console just fine.

 

The System Properties -> Remote (tab) -> Remote Desktop -> Enable Remote

Desktop on this computer (checkbox) is still checked.

 

Also, the Windows Firewall/ICS service is not running on this server.

 

Any idea how to fix this?

 

Jay MCP

  • Replies 4
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Guest egaskill@gmail.com
Posted

Re: Unable to connect using MSTSC.EXE since critical updates installed

 

On Oct 25, 4:08 pm, Jay <J...@discussions.microsoft.com> wrote:

> Unable to connect to server using MSTSC.EXE since 'High Priority' server

> updates installed

>

> Server: Dell PE 2600 Win2k3 SP2, stand-alone

>

> I recently installed the four 'High Priority' updates on this server. The

> updates were installed remotely from another PC on my network, using

> MSTSC.EXE. The updates installed successfully and then requested a reboot,

> which was done.

>

> Since the reboot, I can not connect to the server using MSTSC.EXE. I get the

> following error dialog:

>

> http://orion.neiu.edu/~jbollyn/servers/mstsc_rwlib_err.jpg

>

> I have tried connecting remotely from several different PCs, same result

> everywhere. Everything in the win2k3 Event Logs is normal. I have tried

> logging on with a different Administrator account, same result.

>

> I can log on to the server console just fine.

>

> The System Properties -> Remote (tab) -> Remote Desktop -> Enable Remote

> Desktop on this computer (checkbox) is still checked.

>

> Also, the Windows Firewall/ICS service is not running on this server.

>

> Any idea how to fix this?

>

> Jay MCP

 

Have you tried pinging the server, also try telnet SERVER 3389 at the

run or cmd prompt to see if you even get a response on that port.

Posted

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

This morning I rebooted the server again, and the problem has gone away. I

guess something did not load properly during the first reboot.

 

Thanks.

 

"egaskill@gmail.com" wrote:

> On Oct 25, 4:08 pm, Jay <J...@discussions.microsoft.com> wrote:

> > Unable to connect to server using MSTSC.EXE since 'High Priority' server

> > updates installed

> >

> > Server: Dell PE 2600 Win2k3 SP2, stand-alone

> >

> > I recently installed the four 'High Priority' updates on this server. The

> > updates were installed remotely from another PC on my network, using

> > MSTSC.EXE. The updates installed successfully and then requested a reboot,

> > which was done.

> >

> > Since the reboot, I can not connect to the server using MSTSC.EXE. I get the

> > following error dialog:

> >

> > http://orion.neiu.edu/~jbollyn/servers/mstsc_rwlib_err.jpg

> >

> > I have tried connecting remotely from several different PCs, same result

> > everywhere. Everything in the win2k3 Event Logs is normal. I have tried

> > logging on with a different Administrator account, same result.

> >

> > I can log on to the server console just fine.

> >

> > The System Properties -> Remote (tab) -> Remote Desktop -> Enable Remote

> > Desktop on this computer (checkbox) is still checked.

> >

> > Also, the Windows Firewall/ICS service is not running on this server.

> >

> > Any idea how to fix this?

> >

> > Jay MCP

>

> Have you tried pinging the server, also try telnet SERVER 3389 at the

> run or cmd prompt to see if you even get a response on that port.

>

>

Guest Elliott Gaskill
Posted

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

Awesome,

 

That wouldn't happen to have been 2003 Server x64 would it?

 

I had that problem quite a few times with that version of the OS.

 

~Elliott

 

Jay <Jay@discussions.microsoft.com> wrote:

> This morning I rebooted the server again, and the problem has gone away. I

> guess something did not load properly during the first reboot.

>

> Thanks.

>

> "egaskill@gmail.com" wrote:

>

>> On Oct 25, 4:08 pm, Jay <J...@discussions.microsoft.com> wrote:

>> > Unable to connect to server using MSTSC.EXE since 'High Priority' server

>> > updates installed

>> >

>> > Server: Dell PE 2600 Win2k3 SP2, stand-alone

>> >

>> > I recently installed the four 'High Priority' updates on this server. The

>> > updates were installed remotely from another PC on my network, using

>> > MSTSC.EXE. The updates installed successfully and then requested a reboot,

>> > which was done.

>> >

>> > Since the reboot, I can not connect to the server using MSTSC.EXE. I get

the

>> > following error dialog:

>> >

>> > http://orion.neiu.edu/~jbollyn/servers/mstsc_rwlib_err.jpg

>> >

>> > I have tried connecting remotely from several different PCs, same result

>> > everywhere. Everything in the win2k3 Event Logs is normal. I have tried

>> > logging on with a different Administrator account, same result.

>> >

>> > I can log on to the server console just fine.

>> >

>> > The System Properties -> Remote (tab) -> Remote Desktop -> Enable Remote

>> > Desktop on this computer (checkbox) is still checked.

>> >

>> > Also, the Windows Firewall/ICS service is not running on this server.

>> >

>> > Any idea how to fix this?

>> >

>> > Jay MCP

>>

>> Have you tried pinging the server, also try telnet SERVER 3389 at the

>> run or cmd prompt to see if you even get a response on that port.

>>

>>

>

--

Elliott Gaskill

IT Director

ADx, Inc.

Guest Donald C. Burr
Posted

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

Re: Unable to connect using MSTSC.EXE since critical updates insta

 

If this happens again, go to the terminal server config console and make sure

the connection (MS RDP 5.2) actually exists. If it does delelte and recreate,

if not create.

--

Donald C. Burr

Chief Technology Officer

TruckCenter.com, LLC

 

 

 

"Elliott Gaskill" wrote:

> Awesome,

>

> That wouldn't happen to have been 2003 Server x64 would it?

>

> I had that problem quite a few times with that version of the OS.

>

> ~Elliott

>

> Jay <Jay@discussions.microsoft.com> wrote:

>

> > This morning I rebooted the server again, and the problem has gone away. I

> > guess something did not load properly during the first reboot.

> >

> > Thanks.

> >

> > "egaskill@gmail.com" wrote:

> >

> >> On Oct 25, 4:08 pm, Jay <J...@discussions.microsoft.com> wrote:

> >> > Unable to connect to server using MSTSC.EXE since 'High Priority' server

> >> > updates installed

> >> >

> >> > Server: Dell PE 2600 Win2k3 SP2, stand-alone

> >> >

> >> > I recently installed the four 'High Priority' updates on this server. The

> >> > updates were installed remotely from another PC on my network, using

> >> > MSTSC.EXE. The updates installed successfully and then requested a reboot,

> >> > which was done.

> >> >

> >> > Since the reboot, I can not connect to the server using MSTSC.EXE. I get

> the

> >> > following error dialog:

> >> >

> >> > http://orion.neiu.edu/~jbollyn/servers/mstsc_rwlib_err.jpg

> >> >

> >> > I have tried connecting remotely from several different PCs, same result

> >> > everywhere. Everything in the win2k3 Event Logs is normal. I have tried

> >> > logging on with a different Administrator account, same result.

> >> >

> >> > I can log on to the server console just fine.

> >> >

> >> > The System Properties -> Remote (tab) -> Remote Desktop -> Enable Remote

> >> > Desktop on this computer (checkbox) is still checked.

> >> >

> >> > Also, the Windows Firewall/ICS service is not running on this server.

> >> >

> >> > Any idea how to fix this?

> >> >

> >> > Jay MCP

> >>

> >> Have you tried pinging the server, also try telnet SERVER 3389 at the

> >> run or cmd prompt to see if you even get a response on that port.

> >>

> >>

> >

> --

> Elliott Gaskill

> IT Director

> ADx, Inc.

>

>


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