BSoD 0x1000008e

[Baffled56]

Evening,

I was playing a game and twice now the BSoD has appeared, the error report states that it is a Audio Device (C-media AC97) cmuda.sys. Is this the sound card deaded of do I just need to update the driver??:confused:

[JaZz]

hey JaZz here,try updating the driver and see what happens,most forums on the web with the problem have all suggested update.worth a try.

 

JaZz

[Baffled56]

sound card driver?

 

Had two system error incidents:

 

1000008e

c0000005

f7add445

f2fla7d0

00000000

 

and

 

1000008e

c0000005

f808ef8c

f303a804

00000000

 

I think it is to do with the sound card, Can anyone help???

[Baffled56]

i would if i could find one, without having to pay through the nose

[DirtyPolo]

What were the exact errors? as those are just lines of different error codes.

 

Can you copy down exactly what was said and when you got these messages/how?

[Baffled56]

sorry to sound dumb, how do I find the info you need?

[DirtyPolo]

well, what were you doing when you got those errors?

[Baffled56]

i was doing the tutorials on a virtual skipper online sailing game, i had completed 5 tutorials, clicked on the 6th and got the BSoD. I had 3 or 4 internet sites open so I thought that I have overloaded virtual memory or something. System rebooted and ran fine, the following night I tried again without anything else running and as soon as i clicked the 6th tutorial, got the BSoD, the error report stated cmuda.sys, Any clues?

[DirtyPolo]

Did the error look similar to the following:

 

A problem has been detected and windows has been shut down to prevent damage to your computer.

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

Technical Information:

 

*** STOP: 0x000000 D1(0xF7113BDA, 0x00000002, 0x00000000, 0x7113B0A)

 

*** cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536

 

*** cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536

 

 

?

[Baffled56]

possibly, is there any way i can check?

[Baffled56]

from the event viewer i've got:

Category 102

Company Microsoft

Date 06/01/09

event ID 1003

filename faultrep.dll

Version 5.1.2600.5512

product name windows operating system

product vers 5.1.2600.5512

source system error

[DirtyPolo]

is this thread related to your other thread that mentioned something along the lines of a soundcard fault

 

here

are these related or seperate faults?

[Baffled56]

these are related mate sorry am i confusing the subject

[DirtyPolo]

It's okay, do you know if you have a sound card, or does your computer use onboard sound?

 

also please can you tell me the spec of your system if you can.

 

sorry about all these questions, but can you also

 

go into start,

click on run

then type in "dxdiag" without the quotes

and post a screen shot of what comes up, thanks.

[Baffled56]

I've just run the game again and got BSoD error message:

 

STOP: 0x0000008E (0x0000005,0xF8070445,0XF31387D0,0X00000000)

 

cmuda.sys - Adress F8070445, BASE AT F7FCD000, Datestamp 44892a1b

 

[ATTACH]306[/ATTACH]

Edited January 8, 2009 by DirtyPolo

[DirtyPolo]

Okay, thanks.

 

Can you go to Start

Then click on Run

Then type in Devmgmt.msc

This will open up Device Manager,

Look down and expand [click the +] by Sound, Video and Game controllers and tell me if any of the items in the list has a yellow "!" beside them?

 

If so, which one?

[Baffled56]

No mate, everything has a grey speaker next to them, no yellow "!" anywhere

[Baffled56]

Just thinking outside of the box, this game is a free version download, with an option to buy the full version, because i'm on the free version could that cause it??

[DirtyPolo]

Does the sound work normally at the moment?

[Baffled56]

yeah fine

[DirtyPolo]

Does this only happen when you play the game, or does it happen at other times too?

[Baffled56]

Only when I click on the 6th tutorial.

 

You're gonna tell me not to play the game aren't you???

[DirtyPolo]

Okay, and no we aren't, at least, not yet :P

 

Can you click this link to download the Sound Driver for your system.

 

It will be a .zip file, once downloaded, open the file and extract it to the desktop and then open that folder on your desktop, and run "SETUP.exe"

 

That should then install the driver for your machine :)

[Baffled56]

extracted all files, clicked on the setup, followed the instructions and got error message: 536870397

failed to install

[Dalo Harkin]

If you are only getting the error when you are playing the game - the game is asking your hardware to do something it/or the drivers cannot do -

Also - Update your GPU drivers as this is a common fault for the error you are getting