cd drive not working

[woody]

I have an acer laptop aspire 4520 with vista home premium. The cd drive does not work.

 

Under computer, DATA (D:) properties, hardware tab, and click on HL-DT-ST DVDRAM GSA-T20N ATA Device.

 

Device Status: Windows can not load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

 

How do I fix this problem so I can use the cd/dvd drive again. Right now a loaded disk will not even spin up.

[Goku]

Hello Woody. Please download the attached archive and extract it. If you are unsure on how to open the archive, use the instructions from here and continue. After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg. Double-click on the file and you will be asked whether you want to import the information into the registry or not. Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful. After you have done the above, reboot your computer. You should now be able to access and use your CD drive.

 

http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip

 

Note: Please backup your registry before you apply any of the above changes so that we can revert back your system to working condition if something goes awry.

 

Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors.

 

Hope that helps. :)

 

-- Goku

[woody]

thanks for trying Goku, but its still not working. Does this mean I need a new cd drive?

[Dalo Harkin]

Try and run windows update and under optional updates there should be a driver for it

- if not get the utilities disk that came with your computer - put it in another PC and run the driver to a memory stick and then install the driver - if that doesnt work then its fried