KEY PROBLEM

[ONY]

Hiya guys,

im asking this on behalf of a friend who is having a problem with the keys on her computer. Apparantly when she clicks on the left side shift key it goes into stanby and the right side shift key shuts her computer down. She is using XP....any help on why this would be happening would be much appreciated thanks.

 

Ony

[DirtyPolo]

Has she tried using a different keyboard?

 

Does the problem still appear with it?

[Dalo Harkin]

This is normally because people use 'function' key shortcut on Keyboards - there is normally some software running that controls it.

[ONY]

Has she tried using a different keyboard?

 

Does the problem still appear with it?

 

This is normally because people use 'function' key shortcut on Keyboards - there is normally some software running that controls it.

 

Thank you both for your replies. Her computer is a Zoomstorm which i believe is a laptop. Dont know if that help at all?

[ONY]

Just an update to say all is sorted now. I found the answer on the internet for her. :D..It turned out to be a simple thing.

Thanks for your replies anyway.

[DirtyPolo]

Can we ask, what exactly was the solution?

 

Just so we know for future reference :P

 

Thanks.

[ONY]

Can we ask, what exactly was the solution?

 

Just so we know for future reference :P

 

Thanks.

 

 

Yeah sure polo...these are the instructions i gave her to sort the problem out:

 

If you're using XP, you can disable it through Windows. Go to Control Panel

> Power Options > Advanced tab. There should be a drop-down for what to do

"When I press the sleep button on my computer". Change that to "Do nothing"

and that should disable the standby hotkey.

 

Hope that helps other users. ;)

 

Ony