Windows Vista Freezes on Boot

[Neblan]

Hey I recently bought a new laptop and I'm having some issues with it and I was woundering if I could have some help.

 

My Laptop is a HP Pavilion dv5 Series running 32-bit Vista Home Premium

 

It has:

AMD Turion x2 Dual-Core Mobile RM-72 at 2.1Ghz

4.00GB Ram

Ati-Mobility Radeon HD 512MB

 

Vista freezes on start up around 80% of the time at the loading bar screen. It also happens when the computer is awoken from sleep mode. I have to manually shut down my computer in order for vista to start up.

 

I have run error checking on my hard drive with no errors shown, and startup repair which tells me I have an error which is unable to be fixed.

 

I read on another website that it may be caused by windows update so I run system restore before the updates were installed and it still hasnt worked.

 

Could someone please help me out as it is a new laptop and im finding it rather frustrating.

[Guest Wolfeymole]

Hi Neblan

 

Welcome to FPCH

 

Can you tell us what the error message says at all?

 

Also, have you tried choosing Last Known Good Configuration in Safe Mode?

[Neblan]

I'm unable to get the details of the error message as it has no freezed on startup since I poseted the topic.

 

I ran Last Known Good Configuration and it started up fine with no issues. I then restarted my computer twice and it booted fine. Is this an permerment fix?

[Dalo Harkin]

It depends on what the main issue was - if you set say the RAM timings too high or low then when you use 'last known good config' it takes the BIOS back to the factory settings.

Sometimes settings can just be awkward - if you havent been playing in the BIOS then, the freezing may return and we will have to diagnose further

[Neblan]

Freezeing has returned, ran startup repair again, it failed and i was unable to get a decent diganostic error message and I couldnt make sense of the logs. Would a system restore back to the day I got the computer be reccomended?