Odd Reboots in the middle of the night

[Guest Schuml]

Recently we have started to experiance odd reeboots in the middle of the

night, and when we check the server I see that the last shutdown was

unexpected and the reason code is Error code 000000e1, parameter1 80920183,

parameter2 00000001, parameter3 00000000, parameter4 808ad390.

 

We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

completley up to date with all security patches installed. it is

inetemittent and does not occur every day. I am not sure if this is an issue

with exchange, or server, but none of the other 2003 servers that we have are

experiancing the issue

[Guest Chris M]

Re: Odd Reboots in the middle of the night

 

Schuml wrote:

> Recently we have started to experiance odd reeboots in the middle of the

> night, and when we check the server I see that the last shutdown was

> unexpected and the reason code is Error code 000000e1, parameter1 80920183,

> parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>

> We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> completley up to date with all security patches installed. it is

> inetemittent and does not occur every day. I am not sure if this is an issue

> with exchange, or server, but none of the other 2003 servers that we have are

> experiancing the issue

 

Hardware, perhaps? Does the server have any monitoring software (Insight

Manager, OpenManage or similar)?

 

--

Chris M.

[Guest Schuml]

Re: Odd Reboots in the middle of the night

 

The Server is a Dell and it does have dell open manage installed, and it did

not report any issues with hardware, that was my first suspicion as well.

But thats not to say when the reboot happened that ther wasnt an issue it was

just that nothing was recorded as an error.

 

>

> Hardware, perhaps? Does the server have any monitoring software (Insight

> Manager, OpenManage or similar)?

>

> --

> Chris M.

>

[Guest Brains,None]

Re: Odd Reboots in the middle of the night

 

Chris M wrote:

> Schuml wrote:

>> Recently we have started to experiance odd reeboots in the middle of

>> the night, and when we check the server I see that the last shutdown

>> was unexpected and the reason code is Error code 000000e1, parameter1

>> 80920183, parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>>

>> We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

>> completley up to date with all security patches installed. it is

>> inetemittent and does not occur every day. I am not sure if this is

>> an issue with exchange, or server, but none of the other 2003 servers

>> that we have are experiancing the issue

>

> Hardware, perhaps? Does the server have any monitoring software (Insight

> Manager, OpenManage or similar)?

>

you may want to see if windows one care, or windows update reset your

settings..

[Guest Schuml]

Re: Odd Reboots in the middle of the night

 

I checked My auto updates and they are set to download but let me choose when

to install, I am not sure of any other settings that could have been changed.

 

 

"Brains,None" wrote:

> you may want to see if windows one care, or windows update reset your

> settings..

>

[Guest Robert L. \(MS-MVP\)]

Re: Odd Reboots in the middle of the night

 

You may want to use symbols to analyze dumps. This search result may help.

 

Event ID TroubleshootingEvent ID 1076 - Server shutdown unexpected with

different Reason Code · Event ID 1058, 1059 and 1030 · Event ID 1058 -

Windows cannot access the file gpt. ...

http://www.chicagotech.net/wineventid.htm

 

 

--

Bob Lin, MS-MVP, MCSE & CNE

Networking, Internet, Routing, VPN Troubleshooting on

http://www.ChicagoTech.net

How to Setup Windows, Network, VPN & Remote Access on

http://www.HowToNetworking.com

 

 

"Schuml" <larrys@news.postalias> wrote in message

news:314351AC-E5E3-4EC3-8CB0-935AA4DD9CF3@microsoft.com...

> Recently we have started to experiance odd reeboots in the middle of the

> night, and when we check the server I see that the last shutdown was

> unexpected and the reason code is Error code 000000e1, parameter1

> 80920183,

> parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>

> We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> completley up to date with all security patches installed. it is

> inetemittent and does not occur every day. I am not sure if this is an

> issue

> with exchange, or server, but none of the other 2003 servers that we have

> are

> experiancing the issue

[Guest Schuml]

Re: Odd Reboots in the middle of the night

 

Unfortunatley a dmp file is not created at the time the reboot happens.

Making it more difficult to trouble shoot.

 

 

"Robert L. (MS-MVP)" wrote:

> You may want to use symbols to analyze dumps. This search result may help.

>

> Event ID TroubleshootingEvent ID 1076 - Server shutdown unexpected with

> different Reason Code · Event ID 1058, 1059 and 1030 · Event ID 1058 -

> Windows cannot access the file gpt. ...

> http://www.chicagotech.net/wineventid.htm

>

>

> --

> Bob Lin, MS-MVP, MCSE & CNE

> Networking, Internet, Routing, VPN Troubleshooting on

> http://www.ChicagoTech.net

> How to Setup Windows, Network, VPN & Remote Access on

> http://www.HowToNetworking.com

>

>

> "Schuml" <larrys@news.postalias> wrote in message

> news:314351AC-E5E3-4EC3-8CB0-935AA4DD9CF3@microsoft.com...

> > Recently we have started to experiance odd reeboots in the middle of the

> > night, and when we check the server I see that the last shutdown was

> > unexpected and the reason code is Error code 000000e1, parameter1

> > 80920183,

> > parameter2 00000001, parameter3 00000000, parameter4 808ad390.

> >

> > We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> > completley up to date with all security patches installed. it is

> > inetemittent and does not occur every day. I am not sure if this is an

> > issue

> > with exchange, or server, but none of the other 2003 servers that we have

> > are

> > experiancing the issue

>

[Guest Chris M]

Re: Odd Reboots in the middle of the night

 

Schuml wrote:

> Recently we have started to experiance odd reeboots in the middle of the

> night, and when we check the server I see that the last shutdown was

> unexpected and the reason code is Error code 000000e1, parameter1 80920183,

> parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>

> We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> completley up to date with all security patches installed. it is

> inetemittent and does not occur every day. I am not sure if this is an issue

> with exchange, or server, but none of the other 2003 servers that we have are

> experiancing the issue

 

Are the latest versions of the BIOS and device firmware installed?

 

There are some hardware diagnostic utilities on one of the CDs that come

with a Dell server - perhaps try running through those.

 

--

Chris M.

[Guest Schuml]

Re: Odd Reboots in the middle of the night

 

I am going to update the firmware for the perc 4 controller, Bios is ok.

Will see if that will make the diffrence

 

"Chris M" wrote:

> Schuml wrote:

> > Recently we have started to experiance odd reeboots in the middle of the

> > night, and when we check the server I see that the last shutdown was

> > unexpected and the reason code is Error code 000000e1, parameter1 80920183,

> > parameter2 00000001, parameter3 00000000, parameter4 808ad390.

> >

> > We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> > completley up to date with all security patches installed. it is

> > inetemittent and does not occur every day. I am not sure if this is an issue

> > with exchange, or server, but none of the other 2003 servers that we have are

> > experiancing the issue

>

> Are the latest versions of the BIOS and device firmware installed?

>

> There are some hardware diagnostic utilities on one of the CDs that come

> with a Dell server - perhaps try running through those.

>

> --

> Chris M.

>

[Guest Allen Harkleroad]

Re: Odd Reboots in the middle of the night

 

We are having with one of two identical DELL PE 4600's, just random resets

(complete no blue screen). Like soemone pulled the power, the twin is

humming along like normal. Both are patched up to the same level.

 

Allen

 

--

 

-----------------------------------------

Allen Harkleroad

GMP Services Inc

http://www.gmpservices.com

 

GMP Content Management System 2.0

ASP.net 2.0 & Web 2.0 Enabled CMS Application

http://www.gmpcms.com

 

alt email

 

allen -- _ -- mvp -- at -- msn -- dot -- com

 

(remove the --'s to email)

-----------------------------------------

"Schuml" <larrys@news.postalias> wrote in message

news:314351AC-E5E3-4EC3-8CB0-935AA4DD9CF3@microsoft.com...

> Recently we have started to experiance odd reeboots in the middle of the

> night, and when we check the server I see that the last shutdown was

> unexpected and the reason code is Error code 000000e1, parameter1

> 80920183,

> parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>

> We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> completley up to date with all security patches installed. it is

> inetemittent and does not occur every day. I am not sure if this is an

> issue

> with exchange, or server, but none of the other 2003 servers that we have

> are

> experiancing the issue

[Guest Schuml]

Re: Odd Reboots in the middle of the night

 

Interestingly enough we were using the power cord that dell supplies that

splits from one to feed both power supplies, we changed that and are now

using 2 seperate power cords plugged into 2 diffrent ups's and we havent

experianced the problem since, It may be two early to tell if this solution

will solve the issue, but that was my feeling as well it appeared that the

server which is is PE 2650 was getting unplugged, losing power whatever...

allthough there are other servers plugged into the same UPS, that dont

experiance the issue. there may be a fault with something in the server

itself although this server has been trouble free for 2 years until now.

 

 

"Allen Harkleroad" wrote:

> We are having with one of two identical DELL PE 4600's, just random resets

> (complete no blue screen). Like soemone pulled the power, the twin is

> humming along like normal. Both are patched up to the same level.

>

> Allen

>

> --

>

> -----------------------------------------

> Allen Harkleroad

> GMP Services Inc

> http://www.gmpservices.com

>

> GMP Content Management System 2.0

> ASP.net 2.0 & Web 2.0 Enabled CMS Application

> http://www.gmpcms.com

>

> alt email

>

> allen -- _ -- mvp -- at -- msn -- dot -- com

>

> (remove the --'s to email)

> -----------------------------------------

> "Schuml" <larrys@news.postalias> wrote in message

> news:314351AC-E5E3-4EC3-8CB0-935AA4DD9CF3@microsoft.com...

> > Recently we have started to experiance odd reeboots in the middle of the

> > night, and when we check the server I see that the last shutdown was

> > unexpected and the reason code is Error code 000000e1, parameter1

> > 80920183,

> > parameter2 00000001, parameter3 00000000, parameter4 808ad390.

> >

> > We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

> > completley up to date with all security patches installed. it is

> > inetemittent and does not occur every day. I am not sure if this is an

> > issue

> > with exchange, or server, but none of the other 2003 servers that we have

> > are

> > experiancing the issue

>

>

[Guest Allen Harkleroad]

Re: Odd Reboots in the middle of the night

 

Hmm. It could be a short in the cord. Maybe I need to do the same. This

server as well has been running for 2-3 years without a single major issue.

It's twin is humming along happy as can be. It is weird to start about the

same time others posted about the same thing (since 10/30/07).

 

Do post if you don;t have any further issues and I will also take a look at

the AC cords (you never know).

 

It is strange as it is as if someone pulled the plug on the server.

 

Allen

 

--

 

-----------------------------------------

Allen Harkleroad

GMP Services Inc

http://www.gmpservices.com

 

GMP Content Management System 2.0

ASP.net 2.0 & Web 2.0 Enabled CMS Application

http://www.gmpcms.com

 

alt email

 

allen -- _ -- mvp -- at -- msn -- dot -- com

 

(remove the --'s to email)

-----------------------------------------

"Schuml" <larrys@news.postalias> wrote in message

news:43179E04-88F8-474E-B10A-C75C5435172F@microsoft.com...

> Interestingly enough we were using the power cord that dell supplies that

> splits from one to feed both power supplies, we changed that and are now

> using 2 seperate power cords plugged into 2 diffrent ups's and we havent

> experianced the problem since, It may be two early to tell if this

> solution

> will solve the issue, but that was my feeling as well it appeared that the

> server which is is PE 2650 was getting unplugged, losing power whatever...

> allthough there are other servers plugged into the same UPS, that dont

> experiance the issue. there may be a fault with something in the server

> itself although this server has been trouble free for 2 years until now.

>

>

> "Allen Harkleroad" wrote:

>

>> We are having with one of two identical DELL PE 4600's, just random

>> resets

>> (complete no blue screen). Like soemone pulled the power, the twin is

>> humming along like normal. Both are patched up to the same level.

>>

>> Allen

>>

>> --

>>

>> -----------------------------------------

>> Allen Harkleroad

>> GMP Services Inc

>> http://www.gmpservices.com

>>

>> GMP Content Management System 2.0

>> ASP.net 2.0 & Web 2.0 Enabled CMS Application

>> http://www.gmpcms.com

>>

>> alt email

>>

>> allen -- _ -- mvp -- at -- msn -- dot -- com

>>

>> (remove the --'s to email)

>> -----------------------------------------

>> "Schuml" <larrys@news.postalias> wrote in message

>> news:314351AC-E5E3-4EC3-8CB0-935AA4DD9CF3@microsoft.com...

>> > Recently we have started to experiance odd reeboots in the middle of

>> > the

>> > night, and when we check the server I see that the last shutdown was

>> > unexpected and the reason code is Error code 000000e1, parameter1

>> > 80920183,

>> > parameter2 00000001, parameter3 00000000, parameter4 808ad390.

>> >

>> > We are running Server 2003, sp2, Exchange 2003 sp2, the computer is

>> > completley up to date with all security patches installed. it is

>> > inetemittent and does not occur every day. I am not sure if this is an

>> > issue

>> > with exchange, or server, but none of the other 2003 servers that we

>> > have

>> > are

>> > experiancing the issue

>>

>>

[Guest Brains,None]

Re: Odd Reboots in the middle of the night

 

Allen Harkleroad wrote:

> Hmm. It could be a short in the cord. Maybe I need to do the same. This

> server as well has been running for 2-3 years without a single major

> issue. It's twin is humming along happy as can be. It is weird to start

> about the same time others posted about the same thing (since 10/30/07).

>

> Do post if you don;t have any further issues and I will also take a look

> at the AC cords (you never know).

>

> It is strange as it is as if someone pulled the plug on the server.

>

> Allen

>

hhmm.. how old are the UPS'es???

 

j.

[Guest Allen Harkleroad]

Re: Odd Reboots in the middle of the night

 

Mine is about two years old (SmartPro Net UPS with 6 additional battery

units attached)

 

--

 

-----------------------------------------

Allen Harkleroad

GMP Services Inc

http://www.gmpservices.com

 

GMP Content Management System 2.0

ASP.net 2.0 & Web 2.0 Enabled CMS Application

http://www.gmpcms.com

 

alt email

 

Allen -- _ -- mvp -- at -- msn -- dot -- com

 

(remove the --'s to email)

-----------------------------------------

"Brains,None" <noone@overyonder.org> wrote in message

news:u3M2KZLHIHA.3768@TK2MSFTNGP06.phx.gbl...

> Allen Harkleroad wrote:

>> Hmm. It could be a short in the cord. Maybe I need to do the same. This

>> server as well has been running for 2-3 years without a single major

>> issue. It's twin is humming along happy as can be. It is weird to start

>> about the same time others posted about the same thing (since 10/30/07).

>>

>> Do post if you don;t have any further issues and I will also take a look

>> at the AC cords (you never know).

>>

>> It is strange as it is as if someone pulled the plug on the server.

>>

>> Allen

>>

> hhmm.. how old are the UPS'es???

>

> j.

[Guest Brains,None]

Re: Odd Reboots in the middle of the night

 

Allen Harkleroad wrote:

> Mine is about two years old (SmartPro Net UPS with 6 additional battery

> units attached)

>

hhmm... sorry 'out the delay... should be OK... got me..

[Guest Allen Harkleroad]

Re: Odd Reboots in the middle of the night

 

Only one server on the UPS system is being affected. I think it has

something to do with one of the websites on the server, getting huge traffic

bursts from time to time (stupid content scraper from Korea hits it like 245

times a second), I think it may be the culprit. Needless to say we blocked

they IP block where the traffic hits were coming from at our router. So far

no more reboots. (fingers crossed).

 

What has me bothered the most is when it shuts down, it;s a hard immediate

shutdown, no event log entry, no crash dump, no BSOD, nothing. Like the

machine just lost complete power.

 

In any case I hope the changes I made and throttling of the site user wise

will alleviate this problem.

 

Thanks for checking back.

 

Allen

 

--

 

-----------------------------------------

Allen Harkleroad

GMP Services Inc

http://www.gmpservices.com

 

GMP Content Management System 2.0

ASP.net 2.0 & Web 2.0 Enabled CMS Application

http://www.gmpcms.com

 

NEED A LAUGH? Check out http://www.FlickaBooger.com

 

 

alt email

 

allen -- _ -- mvp -- at -- msn -- dot -- com

 

(remove the --'s to email)

-----------------------------------------

"Brains,None" <noone@overyonder.org> wrote in message

news:%23PEvIMVIIHA.4732@TK2MSFTNGP05.phx.gbl...

> Allen Harkleroad wrote:

>> Mine is about two years old (SmartPro Net UPS with 6 additional battery

>> units attached)

>>

> hhmm... sorry 'out the delay... should be OK... got me..