CD Drive Problem

[peteworld]

Greetings,

 

I have a hp pavilion dv6607 laptop running Vista Home Premium.

 

Recently the disk drive DVDRAM GSA-T20N ATA quit functioning correctly. It still accepts media and spins, but no data is ever recognized. I noticed a member with a similar problem with that same disk drive. (Thread located here)

 

In device manager my drive shows up with a yellow exclamation point, and in the properties the message is This device cannot start. (Code 10).

 

I believe it quit working sometime after I installed iTunes 8, though I did install Vista SP1 shortly after iTunes.

 

Unfortunately, for whatever reason, I did not have any restore points prior to the install of SP1, so I could not go back to before the iTunes install.

 

I have tried updating the drive, reloading the driver, and I have even tried the "fix cd drive .reg" you provided - to no avail:(.

 

I have been fooling around with this for a couple of weeks - I sure would appreciate some help.

 

Thanks,

Edited January 13, 2009 by peteworld

[Goku]

Hello Pete. How many USB devices do you have connected? Also, have you tried uninstalling iTunes to see if the problem persists?

 

-- Goku

[peteworld]

I have no USB devices attached and did indeed uninstall iTunes - still no luck.

[ST34K]

I know it wont help, but I had a similar problem after installing itunes- i thought it was just a coincidence.

[Dalo Harkin]

When you say that you checked for software updates in your other thread - did you look for firmware updates?