System Recovery

[Clipper]

my hubby has a hp pavillion notebook he started having problems starting up basically had to run explorer.exe to get desktop up,tried doing a system recovery but an error came up, now its saying bootmrg missing.... does any 1 have any idea how to fix this? or cud i make a recovery disc from my vista pc??

 

 

\thanx in advance

[DirtyPolo]

Is your husbands laptop running in vista too?

 

If so, does he have the Vista Installation DVD that came with it?

 

Or do you have yours?

[Clipper]

ye its on same vista as mine..

and no he got it from comet with no discs

[DirtyPolo]

Okay, i probably edited my post after you looked,

 

but do you have your Vista DVD? for your machine

[BeeCeeBee]

Unless you and your husband have identical laptops your recovery disc will not work in his computer regardless of the fact that they both use the same OS.

 

What is the make and model of the one giving you trouble?

[Clipper]

no i dont but theres an option on mine to create a disc recovery and was wondering if that wud work.... dnt understand how his bootmrg disappeared :S

[DirtyPolo]

No, creating a recovery disk would not work as beeceebee explained, unless you are both using the exact same machines.

 

And don't worry, I am guessing and hoping that your system has a CD rewriter?

 

as you will need it if I am going to get you to create your own Vista CD that he can use to hopefully fix his system :)

[Clipper]

Its a hp pavillion DV6910 i think

 

Ye i got a dvd writer on mine... pity cudnt get his running cud of made him a recovery disc

[DirtyPolo]

Okay, well I'll let beeceebee take over for now as he might know an easier way to resolve the problem first :)

[BeeCeeBee]

Have you tried booting the laptop in safe mode?

[Clipper]

it comes up with the name of pc n options then on to a black screen with BOOTMRG is missing message i dnt get no further then that

[Guest Wolfeymole]

See if you can link to this Clipper.

 

http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c01413989.jpg

 

and this

 

HP and Compaq Desktop PCs*-* Testing for Hardware Problems Using Hardware Diagnostic Tools*

[Clipper]

i cant get into his laptop just comes up with the bootmrg missing b4 that i did try doin the system recovery as show on that link thats wen the error came up so wasnt able to do that

[BeeCeeBee]

Reboot the machine and begin tapping on F8 as soon as the first screen comes up. Hopefully you will get a screen with options on it. Select "Safe Mode." If that goes well you should get to your desktop which will look oversized strange but that is normal.

 

If you can get that far you should be able to either create a recovery disc or, perhaps we can find another way of solving the problem.

[Guest Wolfeymole]

Clipper

 

When the laptop starts up did you try the F9 option shown in my first link?

[Clipper]

F8 does nothing just takes me bk to the bootmrg message n there aint no diagnostics on f9 .. get the lappy needs to go in for repairs :(

 

 

 

 

got into the bios diagnostics did a hard disk self test n result was

 

#10009 replace hard disk

Edited January 13, 2009 by Clipper

[DirtyPolo]

it may not have to go in for repairs.

 

Also, how old is this laptop?

Edited January 13, 2009 by DirtyPolo

[Clipper]

We bought it last september

 

Tried running the system recovery n clicked advanced as u said clicked computer check up then clicked next but there wasnt an option to do a basic test there was : windows partition,recovery partition and another

clicked windows n it did a chkdsk but b4 that it said another program was using it

[DirtyPolo]

there was : windows partition,recovery partition and another

clicked windows n it did a chkdsk but b4 that it said another program was using it

 

By this, do you mean you clicked on "Windows partition"?

 

And did it say another program was using the Windows partition?

[Clipper]

that was 1 of the 3 options on advance options

 

so i clickd windows partiton which brought me to a little black box saying that chkdsk was being used by other volumm do i wish to dismounted first of which i had to click y or n

[Tootech]

Have you tried pressing F11 as soon as your machine starts, it should boot into the recovery partition.

 

If you can do that you can do a full factory restore. Bear in mind you are likely to lose all of the data you have put on the hard drive.

[Clipper]

ye ive tried a few times to do that and just get an error ><

[Clipper]

i have a windows xp disc if i put tht in will the xp go on it?

[Tootech]

Oh dear, I had a look at the manual for these machines and it does say some have F11 functionality. So, either yours doesn't have or it is corrupt.

 

Ok, one other possibility is using a Vista Recovery Disk to repair the boot files.

 

Download the Vista Recovery Console ISO from here

 

http://extremetechsupport.com/forum/downloads/4256-windows-vista-recovery-console.html

 

Burn it, boot from it and go to the repair options.

 

You should now see a screen like this

[ATTACH]312[/ATTACH]

 

Select Startup Repair and let Vista do it's stuff.

 

Reboot, remove the disc and hopefully Vista wil startup.

Edited September 27, 2009 by Tootech

[Clipper]

k il give that a go..In the boot menu what does have to start as or does the comp already no were to boot?