missing emails

[pchelpken]

I recently started using a new pc with Windows XP Pro, microsoft office xp professional and IE7. In the last few days email would show up in my inbox when I pressed send/receive and some of them would appear for a half second and disappear. I have no idea where they are going and neither does my ISP. Has anyone heard of this problem and how to fix it. Ken

[DirtyPolo]

What email client are you using Ken?

 

Are you using Microsoft Outlook 2007?

Edited January 15, 2009 by DirtyPolo

[RandyL]

With office xp professional installed It might be Outlook versus Outlook Express.

[DirtyPolo]

If you are indeed using MS Outlook 2007 then there have been a number of cases with the same problem as you.

 

does it happen to ALL your new emails? or just a few?

 

Can you try this for me, if you are using MS Outlook 2007 NOT MS Outlook Express;

 

Open Outlook

 

Go to Tools > Account Settings > Data Files tab.

 

Do you see your mailbox listed there?

 

If so, select it as the delivery location,

 

Stop and restart Outlook.

Edited January 15, 2009 by DirtyPolo

[Tootech]

From what you describe your emails could be getting shipped off to a spam junk box.

 

Do you use a security suite with a SPAM filter?

 

Sometimes a security package installs a spam filter and you don't realise it is switched on and live.