caseware error

[Guest pdch@shaw.ca]

I have an application "caseware" that gives an error saying registry

editing has been disabled by the admin. I have granted permissions

under HKLU and HKLM to the specific application in question, but still

doesn't work. Tech support for caseware recommends "enabling"

disableregistryediting on the terminal server ( I don't feel

comfortable doing that...) I ran regmon, but it didn't come up with

anything regarding access denied to any registry key.

Does anyone have any suggestions?

Thanks!

[Guest TP]

Re: caseware error

 

Hi,

 

Are they referring to the group policy setting "Prevent access to

registry editing tools"? If you have this set to enabled have you

tried Disabling it or setting it to Not Configured to see if the error

still occurs (just for testing).

 

I have never come accross an application that requires this

setting and if the application did I would want them to give me

a good explanation as to why. If their app needs to edit the

registry they can do it through standard api calls and do not need

the registry editor or reg.exe.

 

Process monitor is the latest version of regmon. Run it as an

administrator and then logon as a normal user and run the

problem software. Look for access denied or other problems

both for files and registry keys. You can use filtering to limit

the display to items matching the .exe name for caseware.

 

Process Monitor

 

http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx

 

-TP

 

pdch@shaw.ca wrote:

> I have an application "caseware" that gives an error saying registry

> editing has been disabled by the admin. I have granted permissions

> under HKLU and HKLM to the specific application in question, but still

> doesn't work. Tech support for caseware recommends "enabling"

> disableregistryediting on the terminal server ( I don't feel

> comfortable doing that...) I ran regmon, but it didn't come up with

> anything regarding access denied to any registry key.

> Does anyone have any suggestions?

> Thanks!

[Guest Christa Anderson [MSFT]]

Re: caseware error

 

Hi--

 

Your best bet at this point is likely talking to Caseware to see what key

the application needs to edit and ensuring that it has access to that

particular key.

--

Regards,

Christa Anderson [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

http://blogs.msdn.com/ts

 

<pdch@shaw.ca> wrote in message

news:1193690733.886424.201850@k35g2000prh.googlegroups.com...

>I have an application "caseware" that gives an error saying registry

> editing has been disabled by the admin. I have granted permissions

> under HKLU and HKLM to the specific application in question, but still

> doesn't work. Tech support for caseware recommends "enabling"

> disableregistryediting on the terminal server ( I don't feel

> comfortable doing that...) I ran regmon, but it didn't come up with

> anything regarding access denied to any registry key.

> Does anyone have any suggestions?

> Thanks!

>

[Guest pdch@shaw.ca]

Re: caseware error

 

On Oct 31, 2:14 pm, "Christa Anderson [MSFT]"

<c...@online.microsoft.com> wrote:

> Hi--

>

> Your best bet at this point is likely talking to Caseware to see what key

> the application needs to edit and ensuring that it has access to that

> particular key.

> --

> Regards,

> Christa Anderson [MSFT]

> This posting is provided "AS IS" with no warranties, and confers no rights.http://blogs.msdn.com/ts

>

> <p...@shaw.ca> wrote in message

>

> news:1193690733.886424.201850@k35g2000prh.googlegroups.com...

>

>

>

> >I have an application "caseware" that gives an error saying registry

> > editing has been disabled by the admin. I have granted permissions

> > under HKLU and HKLM to the specific application in question, but still

> > doesn't work. Tech support for caseware recommends "enabling"

> > disableregistryediting on the terminal server ( I don't feel

> > comfortable doing that...) I ran regmon, but it didn't come up with

> > anything regarding access denied to any registry key.

> > Does anyone have any suggestions?

> > Thanks!- Hide quoted text -

>

> - Show quoted text -

 

Thanks for all the replies. I downloaded the processmonitor and found

the "access denied" registry keys it was having problems with. I gave

the appropriate user group god-like access to the keys, but still the

error persists. I did contact the caseware people and they said there

were too many keys to list to give access to. I'm sure the GPO is

denying access, but explicit access has been granted on the

appropriate keys. I'm guessing that the "deny" permission is

overwriting the allow permission. What is odd is that the users can

still do their business in the application (create docs - which is

what the registry keys 'allow' was supposed to fix) ... it creates the

docs they need, all the while giving the "registry access has been

denied" error.

I"m ready to quit IT !!!!