screen display problem

[sondrio2]

hi, im having a problem with my toshiba equium laptop, ive been getting the message every now and then that the display drivers have stopped working, i restart and then its ok, but for the last couple of days the screen as gone red and ghost like, this happens in the background as im working on the laptop, again i have to restart to get rid of the problem, the laptop is about 16 months old, any ideas, thanks.

[Plastic Nev]

Hi Sondrio, do you still get the message about the drivers and have you tried to update them?

Try here for either new or updated drivers.-

Toshiba - Download drivers:

 

If any further problem can you let us know the exact model number of your Equium.

[sondrio2]

hi nev, my model is a series toshiba laptop

A200 - 151 model name

PSAE2E - 00J00CAV MODEL NUMBER

 

as im typing this reply i can see the background at the bottom of my screen flashin red at each keystroke, although im not getting any message at the moment, ive had a look at the download link and im not sure which download to go for, ie the flash or the display or perhaps another, there are so many listed, by the way my system is 32 bit, any help would be most appreciated.

[Guest Wolfeymole]

Go for the display one Sondrio

 

I can't make a link to the direct download sorry.

[sondrio2]

ive done that and unzipped the file, do i need to do anything with it.

[sondrio2]

the screen is still flashing

[BeeCeeBee]

When you extracted the file what did it say? What is the full file name of the extracted file?

[sondrio2]

display-20081031100404

when i click on this i then have the choice of 2 files

ATI

INTEL

[BeeCeeBee]

Choose them both one at a time beginning with INTEL. You will probably be asked to install the drivers once you do.

[sondrio2]

when i click on the intel i then get 2 choices v7.14.10.1461 logo is the first one, when i click on this i then get loads of choices, i tried clicking on set up but it says that my computer does not meet the minimum requirements. any ideas

in the meentime the desktop keeps on going red and ghost like, usually when i start typing.

[BeeCeeBee]

when i click on the intel i then get 2 choices v7.14.10.1461 logo is the first one,

 

What is the 2nd choice?

[sondrio2]

its exactly the same, the only differance is teh time of dowmload, 4 minutes apart

[BeeCeeBee]

Sondrio how long did it take you to complete the download? What is the overall size of the file in its compressed form?

[sondrio2]

about half an hour, the display file is 252mb

[BeeCeeBee]

From what I gather the Intel v7.14.10.1461 is for a 64 bit system are you certain that you identified your OS properly when you went through the Toshiba download page?

[sondrio2]

i thought i had, what would you suggest now

[BeeCeeBee]

Sondrio, It may be that I have have been sidetracked by the fact that I was not convinced that these are the proper drivers. As A result I downloaded the drivers myself and noticed that the 2 files are not the same. The first is for 32 bit and the second is for 64.

 

I will look through the documentation and advise.

[sondrio2]

thanks, im having to go out for a while, i appreciate your help, ill check back later.

[BeeCeeBee]

As I expected there are complete instructions contained in a Read Me file named installation in each folder. I assume you do not have a 64 bit system so open the folder labeled 32 bit.

 

There should be instructions that cover "with Disc" installation (where you have your Vista disc.) and instructions if you do not.

[sondrio2]

thanks beeceebee for your help, im going to have a look if i have a disc in the morning, the read me file looks a little scary for a novice like me, for a starter i cant see the bit if you dont have a disc so hopefully i have one somewhere, ill let you know how i get on.

[sondrio2]

hi beeceebee, ive had a look for a disc and ive found the recovery disc for vista, is this the correct disc to use, thanks.

[Dalo Harkin]

You should have a 'tools and utilities' disk

[sondrio2]

hi dalo, ive checked the box the laptop came in, ive not got a tools disk, i got the recovery disk plus a windows vista anytime upgrade disk, what would you suggest i do now, thanks.