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Posted

Hello

 

Wonder if anyone can help, bit stuck with a laptop.

 

Story is, my mates fairly new Acer Aspire 3690 was in a pretty unusable state, really slow and cpu use always through the roof even with nothing running, and running vista with pretty low ram (512mb). As he is not very technically minded I offered to format it for him and install xp instead to see if it ran any better.

 

I have done this, it seemed to work pretty well but unfortunately it still isn't running very well on the internet. It connects to our wireless internet okay (I think it's using windows to do this) but it seems really slow compared to our dell laptop (which is a similar spec), it downloads pages quite slowly and refuses to conect to many sites at all (I think its timing out). I downloaded the network adapter driver but it did ask a rather strange thing when it was installing -

 

"the installation program installs the driver automatically when the client adapter i inserted. Insert the adapter now if it is not yet inserted, cancel the new found hardware wizard if it appears, and proceed with the installation. click ok to continue".

Dunno if this is relevant but thought I'd include it anyway, as you may have worked out I'm not exactly part of the I.T. crowd either so any help massively appreciated

 

Cheers

Minski

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Posted
Was the XP you used an Acer OEM version for that laptop and did you get the driver from the Acer site?

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Posted
No it was just a standard version of xp pro. And i got the driver from acer website, and have tried updated versions as well to no avail.
Posted
How does it handle when connecting with a wire instead of wirelessly?

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We are all members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

Posted
No it was just a standard version of xp pro.

 

Kam what do you mean by that? By standard do you mean a full retail XP Pro version that you purchased? Is it SP1, SP2 or SP3? Have you used it on another computer?

 

Have you inquired with Acer to see if they will supply the proper disks for this laptop? I see it supports both Vista and XP. The disks from Acer would supply the needed software and drivers as well as set up any recovery partitions that you have now probably deleted.

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  • 4 weeks later...
Posted

Have you tried using windows zero wireless service instead of the acer software?

 

What browser are you using? have you put any proxy settings on?

 

Is it set to get a IP address and DNS automatically on the wireless on the icon on the bottom right?

 

Is the router setup to automatically give IP and a DNS?

Posted

Have you tried using windows zero wireless service instead of the acer software?

 

What browser are you using? have you put any proxy settings on?

 

Is it set to get a IP address and DNS automatically on the wireless on the icon on the bottom right?

 

Is the router setup to automatically give IP and a DNS?

Posted

It's possible you have the wrong wireless driver.

 

Especially with you explaining that it did ask an odd question when you installed it.

 

What driver are you using, and what wireless adapter is installed.

Posted

It's possible you have the wrong wireless driver.

 

Especially with you explaining that it did ask an odd question when you installed it.

 

What driver are you using, and what wireless adapter is installed.

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