Guest SG Posted October 31, 2007 Posted October 31, 2007 I have tried now for a number of mounths to load Windows 2003 SP1 on to the following machine Dell Power Edge 2600 Windows 2003 Standard Edition 4 Gb Ram Exchange 2003 Latest Service Pack 2 Xeon Processors 2.4 GHZ 6 x HDD Mcafee Active Virus Defence Mcafee Protection Pilot Veritas Backup Exec 10d Windows 2003 SP1 loads on to the server without reporting any errors, BUT there is one big issue you are unable to access active Directory once the machine loads and also have difficulty with the services. I have spoken with Dell Gold Support and after ensureing all drivers and firmware are up to day and viewing log after log they are at a loss as to what the problem is. I ahve spoken with Mcafee and they have had me disable the av filters and even unistall the av software completely but I still ahve the same issue. So... I am really after some advice / suggestions as to what I should do now. My thoughts are 2 fold either contact microsoft paid support and see is they are able to shed some light on the problem but I am unsure as to what the paid support is like and unsure as to whether they will be able to resolve the issue... Any comments?? My second thught is to some how start from scratch i.e. reload windows etc on the machine but this sounds like a nightmare task and woould like to know your comments and views on this and even if possible advice/documentation on the best practice for doing something like this...!!?? Thank you inadvance.. S
Guest Robert L. \(MS-MVP\) Posted October 31, 2007 Posted October 31, 2007 Re: Windows 2003 Server SP1 Issue Have you run dcdiag to check any errors? Also, you may try clean boot. This how to may help. How to run Windows OS with a clean ...With MSCONFIG, you also can configure a clean boot to disable common startup ... To perform a clean boot, please follow these steps: 1) Run MSCONFIG.EXE. ... http://www.chicagotech.net/netforums/viewtopic.php?t=57 -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "SG" <simon.glencross@sg.consultancy.co.uk> wrote in message news:eXd3FU6GIHA.4808@TK2MSFTNGP05.phx.gbl... > > I have tried now for a number of mounths to load Windows 2003 SP1 on to > the following machine > > Dell Power Edge 2600 > Windows 2003 Standard Edition > 4 Gb Ram > Exchange 2003 Latest Service Pack > 2 Xeon Processors 2.4 GHZ > 6 x HDD > Mcafee Active Virus Defence > Mcafee Protection Pilot > Veritas Backup Exec 10d > > > Windows 2003 SP1 loads on to the server without reporting any errors, BUT > there is one big issue you are unable to access active Directory once the > machine loads and also have difficulty with the services. > > I have spoken with Dell Gold Support and after ensureing all drivers and > firmware are up to day and viewing log after log they are at a loss as to > what the problem is. I ahve spoken with Mcafee and they have had me > disable the av filters and even unistall the av software completely but I > still ahve the same issue. > > So... I am really after some advice / suggestions as to what I should do > now. My thoughts are 2 fold either contact microsoft paid support and see > is they are able to shed some light on the problem but I am unsure as to > what the paid support is like and unsure as to whether they will be able > to resolve the issue... Any comments?? > > My second thught is to some how start from scratch i.e. reload windows etc > on the machine but this sounds like a nightmare task and woould like to > know your comments and views on this and even if possible > advice/documentation on the best practice for doing something like > this...!!?? > > Thank you inadvance.. > > S >
Guest SG Posted October 31, 2007 Posted October 31, 2007 Re: Windows 2003 Server SP1 Issue Here is part of the service pack log not sure if it will make any sense to you guys... I'm looking for the Dcdiag.log file now and will post it as soon as I locate it. 1420.812: MigrateHotfix: Migrating hotfix KB926247 1420.812: Migrating QFE KB926247 with command line: update.exe -Z -Q -B:sp1rtm 1425.969: MigrateHotfix: Hotfix KB926247 successfully migrated 1425.969: MigrateHotfixes: Return code: 3010 2.765: ================================================================================ 2.765: 2006/12/19 19:46:18.140 (local) 2.765: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\9a69108015f8763ecba84be088e2f6c6\update\update.exe (version 5.6.1013.0) 2.781: Service Pack started with following command line: /si /ParentInfo:300c0ce8c44d68499246928e5a18e7cc 2.796: Return Value From OnACPower = 1 2.796: OnACPower returned value( 0x1 ) which is Equal To 0x1 2.796: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite 2.796: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To halcmpx.dll 2.796: Condition succeeded for section CustomHalUnisysBlock.Section in Line 2 of PreRequisite 2.812: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To Unisys CMP Server ACPI HAL 2.812: First Condition in CustomHalUniSysBlock.Section2 Succeeded 2.812: Condition succeeded for section CustomHalUniSysBlock.Section2 in Line 3 of PreRequisite 2.812: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To HALSRAAC.DLL 2.812: Condition succeeded for section CustomHalStratusBlock.Section in Line 4 of PreRequisite 2.812: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To halce52.dll 2.812: Condition succeeded for section CustomHalMarathonBlock.Section in Line 5 of PreRequisite 2.812: Service SpUpdSvc Not Registered in SCM 0x424 2.812: Condition succeeded for section SpUpdSvcBlock.Section in Line 6 of PreRequisite 2.812: Start is Present 2.812: SYSTEM\CurrentControlSet\Services\MSDTC\Start is Not Equal To Specified Value 2.812: Second Condition in MSDTC.Not.Disabled Succeeded 2.812: Condition succeeded for section MDSTC.Check.Disabled in Line 7 of PreRequisite 5.015: DoInstallation: CleanPFR failed: 0x2 5.031: SetProductTypes: InfProductBuildType=BuildType.IS 5.062: SetAltOsLoaderPath: No section uses DirId 65701; done. 5.156: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3 5.156: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$ 22.781: ref tag c:\windows\driver cache\i386\sp1.cab does not exist 22.781: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist 22.921: Starting AnalyzeComponents 22.921: AnalyzePhaseZero used 0 ticks 22.921: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 30.640: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT trusts inf c:\windows\inf\oem15.inf of device HID\VID_051D&PID_0002\6&11F7BD64&0&0000 31.750: SetupVerifyInfFile failed with error 0x490 for oem0.inf of device PCI\VEN_1028&DEV_000E&SUBSYS_01231028&REV_01\5&17F7B9FD&0&40E820 41.000: SetupVerifyInfFile failed with error 0x490 for oem0.inf of device ROOT\MODEM\0002 41.406: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem0.inf of device ROOT\MODEM\0002 41.406: SetupVerifyInfFile failed with error 0x490 for oem0.inf of device ROOT\MODEM\0003 41.703: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem0.inf of device ROOT\MODEM\0003 45.109: SetupOpenInfFile in IsThirdPartyInf Failed with error 0xe0000003 45.109: SetupOpenInfFile in IsThirdPartyInf Failed with error 0xe0000003 45.656: SetupVerifyInfFile failed with error 0x490 for oem12.inf of device SCSI\SEQUENTIAL&VEN_BNCHMARK&PROD_DLT1&REV_5538\6&14D9B2F3&0&060 46.875: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT trusts inf c:\windows\inf\oem1.inf of device SERENUM\MTS00B0\5&107BC923&0&0000 86.500: OEM file scan used 63579 ticks 135.984: AnalyzePhaseOne: used 113063 ticks 135.984: AnalyzeComponents: Hotpatch analysis disabled; skipping. 135.984: AnalyzeComponents: Hotpatching is disabled. 135.984: FindFirstFile c:\windows\$hf_mig$\*.* 138.125: Service Pack 1 Setup encountered an error: The update.ver file is not correct. 138.250: Service Pack 1 Setup encountered an error: The update.ver file is not correct. 138.265: Service Pack 1 Setup encountered an error: The update.ver file is not correct. 138.421: Failed to open c:\windows\$hf_mig$\KB922760\update\updatebr.inf 138.437: Failed to open c:\windows\$hf_mig$\KB925454\update\updatebr.inf 138.437: Failed to open c:\windows\$hf_mig$\KB926255\update\updatebr.inf 138.437: Analyzing Devices... 138.437: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318} 138.625: Enumerating Devices of hdc, GUID {4D36E96A-E325-11CE-BFC1-08002BE10318} 138.781: Enumerating Devices of media, GUID {4D36E96C-E325-11CE-BFC1-08002BE10318} 138.921: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65} 139.078: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318} 139.250: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} 139.406: AnalyzeDevices used 969 ticks 140.703: AnalyzePhaseTwo used 1297 ticks 140.703: AnalyzePhaseThree used 0 ticks 140.703: Analyzing Devices... 140.703: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318} 140.859: Enumerating Devices of hdc, GUID {4D36E96A-E325-11CE-BFC1-08002BE10318} 141.031: Enumerating Devices of media, GUID {4D36E96C-E325-11CE-BFC1-08002BE10318} 141.203: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65} 141.375: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318} 141.640: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} 141.781: AnalyzeDevices used 1078 ticks 141.781: AnalyzePhaseTwo used 0 ticks 141.781: AnalyzePhaseThree used 0 ticks 141.796: AnalyzePhaseFive used 15 ticks 141.843: AnalyzePhaseSix used 47 ticks 141.937: AnalyzeComponents used 119016 ticks 141.937: Downloading 0 files 141.937: bPatchMode = TRUE 141.937: Inventory complete: ReturnStatus=0, 136781 ticks 141.937: Num Ticks for invent : 136781 141.984: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL 141.984: dumpDownloadTask returned 0xf201 (ready to install) 144.000: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 144.000: DoInstallation: Failed to unregistering spuninst.exe for recovery. 144.000: Service Pack 1 installation did not complete. 144.000: Update.exe extended error code = 0xf201 "Robert L. (MS-MVP)" <noreply@chicagotech.net> wrote in message news:A1A8149B-58FE-4C3B-895E-0DA5E3CB2D8F@microsoft.com... > Have you run dcdiag to check any errors? Also, you may try clean boot. > This how to may help. > > How to run Windows OS with a clean ...With MSCONFIG, you also can > configure a clean boot to disable common startup ... To perform a clean > boot, please follow these steps: 1) Run MSCONFIG.EXE. ... > http://www.chicagotech.net/netforums/viewtopic.php?t=57 > > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > > > "SG" <simon.glencross@sg.consultancy.co.uk> wrote in message > news:eXd3FU6GIHA.4808@TK2MSFTNGP05.phx.gbl... >> >> I have tried now for a number of mounths to load Windows 2003 SP1 on to >> the following machine >> >> Dell Power Edge 2600 >> Windows 2003 Standard Edition >> 4 Gb Ram >> Exchange 2003 Latest Service Pack >> 2 Xeon Processors 2.4 GHZ >> 6 x HDD >> Mcafee Active Virus Defence >> Mcafee Protection Pilot >> Veritas Backup Exec 10d >> >> >> Windows 2003 SP1 loads on to the server without reporting any errors, BUT >> there is one big issue you are unable to access active Directory once the >> machine loads and also have difficulty with the services. >> >> I have spoken with Dell Gold Support and after ensureing all drivers and >> firmware are up to day and viewing log after log they are at a loss as to >> what the problem is. I ahve spoken with Mcafee and they have had me >> disable the av filters and even unistall the av software completely but I >> still ahve the same issue. >> >> So... I am really after some advice / suggestions as to what I should do >> now. My thoughts are 2 fold either contact microsoft paid support and see >> is they are able to shed some light on the problem but I am unsure as to >> what the paid support is like and unsure as to whether they will be able >> to resolve the issue... Any comments?? >> >> My second thught is to some how start from scratch i.e. reload windows >> etc on the machine but this sounds like a nightmare task and woould like >> to know your comments and views on this and even if possible >> advice/documentation on the best practice for doing something like >> this...!!?? >> >> Thank you inadvance.. >> >> S >> >
Guest SG Posted October 31, 2007 Posted October 31, 2007 Re: Windows 2003 Server SP1 Issue Here is the Dcdiag log Domain Controller Diagnosis Performing initial setup: Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\LAKESIDESERVER Starting test: Connectivity ......................... LAKESIDESERVER passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\LAKESIDESERVER Starting test: Replications ......................... LAKESIDESERVER passed test Replications Starting test: NCSecDesc ......................... LAKESIDESERVER passed test NCSecDesc Starting test: NetLogons ......................... LAKESIDESERVER passed test NetLogons Starting test: Advertising ......................... LAKESIDESERVER passed test Advertising Starting test: KnowsOfRoleHolders ......................... LAKESIDESERVER passed test KnowsOfRoleHolders Starting test: RidManager ......................... LAKESIDESERVER passed test RidManager Starting test: MachineAccount ......................... LAKESIDESERVER passed test MachineAccount Starting test: Services ......................... LAKESIDESERVER passed test Services Starting test: ObjectsReplicated ......................... LAKESIDESERVER passed test ObjectsReplicated Starting test: frssysvol ......................... LAKESIDESERVER passed test frssysvol Starting test: frsevent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. ......................... LAKESIDESERVER failed test frsevent Starting test: kccevent ......................... LAKESIDESERVER passed test kccevent Starting test: systemlog ......................... LAKESIDESERVER passed test systemlog Starting test: VerifyReferences ......................... LAKESIDESERVER passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Running partition tests on : DomainDnsZones Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Running partition tests on : Schema Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Running partition tests on : Configuration Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Running partition tests on : lakesidehotel Starting test: CrossRefValidation ......................... lakesidehotel passed test CrossRefValidation Starting test: CheckSDRefDom ......................... lakesidehotel passed test CheckSDRefDom Running enterprise tests on : lakesidehotel.co.uk Starting test: Intersite ......................... lakesidehotel.co.uk passed test Intersite Starting test: FsmoCheck ......................... lakesidehotel.co.uk passed test FsmoCheck "Robert L. (MS-MVP)" <noreply@chicagotech.net> wrote in message news:A1A8149B-58FE-4C3B-895E-0DA5E3CB2D8F@microsoft.com... > Have you run dcdiag to check any errors? Also, you may try clean boot. > This how to may help. > > How to run Windows OS with a clean ...With MSCONFIG, you also can > configure a clean boot to disable common startup ... To perform a clean > boot, please follow these steps: 1) Run MSCONFIG.EXE. ... > http://www.chicagotech.net/netforums/viewtopic.php?t=57 > > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > > > "SG" <simon.glencross@sg.consultancy.co.uk> wrote in message > news:eXd3FU6GIHA.4808@TK2MSFTNGP05.phx.gbl... >> >> I have tried now for a number of mounths to load Windows 2003 SP1 on to >> the following machine >> >> Dell Power Edge 2600 >> Windows 2003 Standard Edition >> 4 Gb Ram >> Exchange 2003 Latest Service Pack >> 2 Xeon Processors 2.4 GHZ >> 6 x HDD >> Mcafee Active Virus Defence >> Mcafee Protection Pilot >> Veritas Backup Exec 10d >> >> >> Windows 2003 SP1 loads on to the server without reporting any errors, BUT >> there is one big issue you are unable to access active Directory once the >> machine loads and also have difficulty with the services. >> >> I have spoken with Dell Gold Support and after ensureing all drivers and >> firmware are up to day and viewing log after log they are at a loss as to >> what the problem is. I ahve spoken with Mcafee and they have had me >> disable the av filters and even unistall the av software completely but I >> still ahve the same issue. >> >> So... I am really after some advice / suggestions as to what I should do >> now. My thoughts are 2 fold either contact microsoft paid support and see >> is they are able to shed some light on the problem but I am unsure as to >> what the paid support is like and unsure as to whether they will be able >> to resolve the issue... Any comments?? >> >> My second thught is to some how start from scratch i.e. reload windows >> etc on the machine but this sounds like a nightmare task and woould like >> to know your comments and views on this and even if possible >> advice/documentation on the best practice for doing something like >> this...!!?? >> >> Thank you inadvance.. >> >> S >> >
Guest Meinolf Weber Posted October 31, 2007 Posted October 31, 2007 Re: Windows 2003 Server SP1 Issue Hello SG, Is this the only dc in your domain? Please post an unedited ipconfig /all from it. If you have more then one post it also from them. Have you more then one site or subdomains? Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm > I have tried now for a number of mounths to load Windows 2003 SP1 on > to the following machine > > Dell Power Edge 2600 > Windows 2003 Standard Edition > 4 Gb Ram > Exchange 2003 Latest Service Pack > 2 Xeon Processors 2.4 GHZ > 6 x HDD > Mcafee Active Virus Defence > Mcafee Protection Pilot > Veritas Backup Exec 10d > Windows 2003 SP1 loads on to the server without reporting any errors, > BUT there is one big issue you are unable to access active Directory > once the machine loads and also have difficulty with the services. > > I have spoken with Dell Gold Support and after ensureing all drivers > and firmware are up to day and viewing log after log they are at a > loss as to what the problem is. I ahve spoken with Mcafee and they > have had me disable the av filters and even unistall the av software > completely but I still ahve the same issue. > > So... I am really after some advice / suggestions as to what I should > do now. My thoughts are 2 fold either contact microsoft paid support > and see is they are able to shed some light on the problem but I am > unsure as to what the paid support is like and unsure as to whether > they will be able to resolve the issue... Any comments?? > > My second thught is to some how start from scratch i.e. reload windows > etc on the machine but this sounds like a nightmare task and woould > like to know your comments and views on this and even if possible > advice/documentation on the best practice for doing something like > this...!!?? > > Thank you inadvance.. > > S >
Guest Martin X. Posted October 31, 2007 Posted October 31, 2007 Re: Windows 2003 Server SP1 Issue Hello: A few things: 1) Microsoft Windows Server 2003 SP 2 is out now. Can you install that? 2) Have you tried using a different source to install the SP1? Perhaps download it again from the MS Web site and do not extract the file--let the install extract it. -- Regards, Martin X. Microsoft Certified Systems Administrator: Messaging Philadelphia, Pennsylvania, USA "SG" <simon.glencross@sg.consultancy.co.uk> wrote in message news:eXd3FU6GIHA.4808@TK2MSFTNGP05.phx.gbl... I have tried now for a number of mounths to load Windows 2003 SP1 on to the following machine Dell Power Edge 2600 Windows 2003 Standard Edition 4 Gb Ram Exchange 2003 Latest Service Pack 2 Xeon Processors 2.4 GHZ 6 x HDD Mcafee Active Virus Defence Mcafee Protection Pilot Veritas Backup Exec 10d Windows 2003 SP1 loads on to the server without reporting any errors, BUT there is one big issue you are unable to access active Directory once the machine loads and also have difficulty with the services. I have spoken with Dell Gold Support and after ensureing all drivers and firmware are up to day and viewing log after log they are at a loss as to what the problem is. I ahve spoken with Mcafee and they have had me disable the av filters and even unistall the av software completely but I still ahve the same issue. So... I am really after some advice / suggestions as to what I should do now. My thoughts are 2 fold either contact microsoft paid support and see is they are able to shed some light on the problem but I am unsure as to what the paid support is like and unsure as to whether they will be able to resolve the issue... Any comments?? My second thught is to some how start from scratch i.e. reload windows etc on the machine but this sounds like a nightmare task and woould like to know your comments and views on this and even if possible advice/documentation on the best practice for doing something like this...!!?? Thank you inadvance.. S
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