please help me

[callmebayne]

my pc wont stay on in regular or safe mode. I am posting this in some other mode. it starts up but i get a quick bsod and restart. I am posting a hijackthis maybe it has something on it

 

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:50:24 AM, on 1/1/2001

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Norton Personal Firewall\NISUM.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\WINDOWS\system32\lxctcoms.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Softex\OmniPass\Omniserv.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Softex\OmniPass\OPXPApp.exe

C:\WINDOWS\system32\restore\rstrui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Internet Explorer\Iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Advertising Your Business with Yahoo! Search Marketing

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo!

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MySpace Österreich

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Yahoo!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo!

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Yahoo!

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)

O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe

O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe

O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe

O4 - HKLM\..\Run: [storageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1164121224\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [iPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l

O4 - HKLM\..\Run: [iPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [LXBLKsk] C:\PROGRA~1\Lexmark\PHOTOC~1\LXBLKsk.exe

O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Photo Center\MemoryCardManager.exe -startup

O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"

O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s

O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"

O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [backupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe

O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook

O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\Regclean.exe" -startminimize

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')

O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')

O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')

O4 - Startup: MostFun.lnk = C:\Program Files\MostFun\Bin\MostFun.exe

O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = ?

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (HKCU)

O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/clients/y/poti_x.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171516428323

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586-jc.cab

O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL

O21 - SSODL: eitheror - {2016a466-91a2-43c6-97d8-2fd380f065ef} - C:\WINDOWS\system32\higehsg.dll (file missing)

O22 - SharedTaskScheduler: eitheror - {2016a466-91a2-43c6-97d8-2fd380f065ef} - C:\WINDOWS\system32\higehsg.dll (file missing)

O22 - SharedTaskScheduler: apathies - {aed6f6a3-183c-488d-9f90-23db99f56e7f} - C:\WINDOWS\system32\geplxss.dll (file missing)

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\system32\ImapiRox.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 16213 bytes

 

 

 

 

 

 

 

 

 

any and all help is appreciated

[RandyL]

Hi bayne;

Unfortunately we are not in a position to analyze hijackthis logs at this time.

 

Please endeavor to ascertain what mode you can boot into.

There is normal mode and the 3 safemode options. Safemode, Safemode with networking and safemode with command prompt.

 

These are the only options so it has to be one of those.

 

Exactly how far does Windows boot in normal mode before you get the bsod?

Do you get to the Windows logon?

Does it happen after you choose the User logon?

[BeeCeeBee]

Take a look at the descriptions of all the XP boot options here:

A description of the Safe Mode Boot options in Windows XP

[callmebayne]

I'm sorry i posted this in the vista section by the way. my other computer has vista and i wasn't thinking. Anyway it actually lets me log in and everything. I see my background and i am actually able to get on the internet for like 2 minutes or so. it seems that all of the programs are still trying to start up when it happens. This is all in regular mode

 

In all of the safe modes, i get the bsod and restart before the list of programs in DOS finishes so i never actually get to windows.

 

The only mode that works for the computer in the "Directory Services Restore" mode. i guess i could just use this but evertime i do it i have to re install my mouse drivers...it's kinda annoying lol. Any further help would still be appreciated.

[DirtyPolo]

When you get the BSoD, does it have any error codes?

[Plastic Nev]

Hi as Randy said we are not able to do a proper analysis of a HJT log at the moment, however I do see in the running processes you have both the Norton antivirus and personal firewall, but also Avira anti-virus both running.This in itself may be the cause of your problem as two anti-virus programs running at once will conflict, especially so in this case, as Norton is famouse for heavy conflicts with other anti-virus software.

I personally would ask you to remove Norton and use the Avira. Use this tool to remove Norton-- Download and run the Norton Removal Tool

Then look at our recomendations for security software regarding a good firewall, plus the installation of other anti-malware products, here-

http://extremetechsupport.com/forum/malware-removal-av-firewalls-etc/3597-free-pc-help-recommended-security-products.html

[Tootech]

You appear to have Ares installed on your computer, a known p2p and torrent program.

 

Please take a little time to review the rules here

 

http://extremetechsupport.com/forum/introductions/5272-rules.html

 

Rules 3 and 4 are specific to your PC, and due to the fact that at this time you have broken those rules, no help can be offered.

 

If you need help removing p2p and torrent programs from your PC, please start a new thread and we wil be glad to help

 

Thread Closed.