Verify option with Ntbackup caused disk errors on my Sever 2003....

[Guest mlai]

Something strange just happened in the last week or so. I have a

lightweight server running 2003SP2 on my office LAN. The server has been up

and running for the past couple of years and had no backup problems until a

week ago.

 

The server has been backup to to a USB hard disk which is filling up. So I

bought a new 750GB USB (WD My Book) and connected to the server for backup.

The backups are completed fine but when the verification starts after the

backup, the event log will be filled with ftdisk and ntfs errors pointing to

the USB hard disk. I had tried a Seagate Freeagent Pro 750 instead and the

same thing happens. Backup will be successful and everything working as

long as the verify option is turned off for backups.

 

When this happens, I typically reboots the server and the usb disk will come

back as unknown device in the device manager. (same symptom with both the WD

and seagate). At this point I will need to unplug power to the usb disk and

reattach to the server for it to show up correctly again.

 

I did hardware diagnostics on the system and all the drives and everything

came up clean and working fine.

 

I am completely baffled. One thing that I noticed is that when the backup

is starting, I have a VSS error 12289 in the event log. All my research on

this error on the net seems to indicate that this error can be safely

ignored as the shadow copy services are started subsequently with no errors.

 

So, any insight to this? Unlikely to be any disk problem as they all passed

the relevant diagnostics from the manufacturers. No other usb errors which

indicate usb controller problems. And no other significant application and

system event errors either.....

 

I am at wits end.....

[Guest Ken Zhao [MSFT]]

RE: Verify option with Ntbackup caused disk errors on my Sever 2003....

 

Hello,

 

Thank you for using newsgroup!

 

From your post, for the VSS event error 12289, this is a issue with VSS and

the SCM changes after applying Windows Server 2003 SP1. The default

SCManager ACL was tightened up in SP1 so that non-interactive users

couldn't enumerate services remotely (which was one of the top techniques

used by hackers to infiltrate a network). The error means absolutely

nothing and can be ignored.

 

For ftdisk and ntfs errors pointing to the USB hard disk in event log,

could you let us now the detailed event error description so that we can

perform further research?

 

Thanks & Regards,

 

Ken Zhao

 

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

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[Guest mlai]

Re: Verify option with Ntbackup caused disk errors on my Sever 2003....

 

I took some risk and went into the BIOS of the server and checked the

settings. On that server, I discover a setting of "Support for Legacy USB

Hard Disk" was set to enabled. I disabled that setting and am testing the

server today. So far, no error due to ntbackup verification. What prompted

me to check that was the fact that upon further testing, the server had

trouble performing sustained read operations from the USB hard disks, even

though the physical hard disk itself has been tested and certified to be ok.

 

So will let you know if this fixes the problem....

 

""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> wrote in message

news:aov3gjOIIHA.4268@TK2MSFTNGHUB02.phx.gbl...

> Hello,

>

> Thank you for using newsgroup!

>

> From your post, for the VSS event error 12289, this is a issue with VSS

> and

> the SCM changes after applying Windows Server 2003 SP1. The default

> SCManager ACL was tightened up in SP1 so that non-interactive users

> couldn't enumerate services remotely (which was one of the top techniques

> used by hackers to infiltrate a network). The error means absolutely

> nothing and can be ignored.

>

> For ftdisk and ntfs errors pointing to the USB hard disk in event log,

> could you let us now the detailed event error description so that we can

> perform further research?

>

> Thanks & Regards,

>

> Ken Zhao

>

> Microsoft Online Support

> Microsoft Global Technical Support Center

>

> Get Secure! - http://www.microsoft.com/security

> <http://www.microsoft.com/security>

> ====================================================

> When responding to posts, please "Reply to Group" via your newsreader so

> that others may learn and benefit from your issue.

> ====================================================

> This posting is provided "AS IS" with no warranties, and confers no

> rights.

>

>

>

>

[Guest Brains,None]

Re: Verify option with Ntbackup caused disk errors on my Sever 2003....

 

Dear sir, I had a problem with a usb "nearline" storage drive until we

put a usb 2.0 card in to speed things up, we were using 1.0!!!!

 

never saw another error again...

 

j.

 

mlai wrote:

> I took some risk and went into the BIOS of the server and checked the

> settings. On that server, I discover a setting of "Support for Legacy

> USB Hard Disk" was set to enabled. I disabled that setting and am

> testing the server today. So far, no error due to ntbackup

> verification. What prompted me to check that was the fact that upon

> further testing, the server had trouble performing sustained read

> operations from the USB hard disks, even though the physical hard disk

> itself has been tested and certified to be ok.

>

> So will let you know if this fixes the problem....

>

> ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> wrote in message

> news:aov3gjOIIHA.4268@TK2MSFTNGHUB02.phx.gbl...

>> Hello,

>>

>> Thank you for using newsgroup!

>>

>> From your post, for the VSS event error 12289, this is a issue with

>> VSS and

>> the SCM changes after applying Windows Server 2003 SP1. The default

>> SCManager ACL was tightened up in SP1 so that non-interactive users

>> couldn't enumerate services remotely (which was one of the top techniques

>> used by hackers to infiltrate a network). The error means absolutely

>> nothing and can be ignored.

>>

>> For ftdisk and ntfs errors pointing to the USB hard disk in event log,

>> could you let us now the detailed event error description so that we can

>> perform further research?

>>

>> Thanks & Regards,

>>

>> Ken Zhao

>>

>> Microsoft Online Support

>> Microsoft Global Technical Support Center

>>

>> Get Secure! - http://www.microsoft.com/security

>> <http://www.microsoft.com/security>

>> ====================================================

>> When responding to posts, please "Reply to Group" via your newsreader so

>> that others may learn and benefit from your issue.

>> ====================================================

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>>

>>

>>

[Guest mlai]

Re: Verify option with Ntbackup caused disk errors on my Sever 2003....

 

Yup. Same here. I disabled all legacy USB support and everything is fine

now. Thanks. Guess it does pay to live on the cutting edge this time :)

 

"Brains,None" <noone@overyonder.org> wrote in message

news:uFAp7YVIIHA.6068@TK2MSFTNGP05.phx.gbl...

> Dear sir, I had a problem with a usb "nearline" storage drive until we put

> a usb 2.0 card in to speed things up, we were using 1.0!!!!

>

> never saw another error again...

>

> j.

>

> mlai wrote:

>> I took some risk and went into the BIOS of the server and checked the

>> settings. On that server, I discover a setting of "Support for Legacy

>> USB Hard Disk" was set to enabled. I disabled that setting and am

>> testing the server today. So far, no error due to ntbackup verification.

>> What prompted me to check that was the fact that upon further testing,

>> the server had trouble performing sustained read operations from the USB

>> hard disks, even though the physical hard disk itself has been tested and

>> certified to be ok.

>>

>> So will let you know if this fixes the problem....

>>

>> ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> wrote in message

>> news:aov3gjOIIHA.4268@TK2MSFTNGHUB02.phx.gbl...

>>> Hello,

>>>

>>> Thank you for using newsgroup!

>>>

>>> From your post, for the VSS event error 12289, this is a issue with VSS

>>> and

>>> the SCM changes after applying Windows Server 2003 SP1. The default

>>> SCManager ACL was tightened up in SP1 so that non-interactive users

>>> couldn't enumerate services remotely (which was one of the top

>>> techniques

>>> used by hackers to infiltrate a network). The error means absolutely

>>> nothing and can be ignored.

>>>

>>> For ftdisk and ntfs errors pointing to the USB hard disk in event log,

>>> could you let us now the detailed event error description so that we can

>>> perform further research?

>>>

>>> Thanks & Regards,

>>>

>>> Ken Zhao

>>>

>>> Microsoft Online Support

>>> Microsoft Global Technical Support Center

>>>

>>> Get Secure! - http://www.microsoft.com/security

>>> <http://www.microsoft.com/security>

>>> ====================================================

>>> When responding to posts, please "Reply to Group" via your newsreader so

>>> that others may learn and benefit from your issue.

>>> ====================================================

>>> This posting is provided "AS IS" with no warranties, and confers no

>>> rights.

>>>

>>>

>>>

>>>

[Guest Ken Zhao [MSFT]]

Re: Verify option with Ntbackup caused disk errors on my Sever 2003....

 

Hi,

 

Thanks for your information sharing with us.

 

Thanks & Regards,

 

Ken Zhao

 

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.