Blank word attachments in outlook on terminal server

[Guest Sledge]

I run a terminal server at work one of my clients has a problem opening word

attachment when she opens them they are blank if she logs off then logs back

on they are no longer blank, when this happens i get an event in the event

viewer on the terminal server, event id 1000 & 1001 the source is microsoft

office 11 and here is the description for event 1000 it was the first error

(Faulting application winword.exe, version 11.0.8169.0, stamp 465f2a40,

faulting module winword.exe, version 11.0.8169.0, stamp 465f2a40, debug? 0,

fault address 0x00801c66.) if anybody can shed some light on what is causing

this it would be appreciated.

[Guest Lanwench [MVP - Exchange]]

Re: Blank word attachments in outlook on terminal server

 

Sledge <Sledge@discussions.microsoft.com> wrote:

> I run a terminal server at work one of my clients has a problem

> opening word attachment when she opens them they are blank if she

> logs off then logs back on they are no longer blank, when this

> happens i get an event in the event viewer on the terminal server,

> event id 1000 & 1001 the source is microsoft office 11 and here is

> the description for event 1000 it was the first error (Faulting

> application winword.exe, version 11.0.8169.0, stamp 465f2a40,

> faulting module winword.exe, version 11.0.8169.0, stamp 465f2a40,

> debug? 0, fault address 0x00801c66.) if anybody can shed some light

> on what is causing this it would be appreciated.

 

Try posting in microsoft.public.windows.terminal_services - include your

versions & SP levels of everything.