w2k3 Enterprise Edition sp2 printing and snmp enabled

[Guest nick]

After installing a new (print)server with Windows 2003 server (Enterprise

Edition R2) with sp2 we observe the next problem.

When sp2 is installed a number of printer queues got the status ‘offline’,

and the printjobs are no longer processed. When however snmp on the standard

tcp-ip port is gedisabled the print queue gets the status online again, and

it works fine. The printjobs are printed again.

I’ve searched through the knowledge base, but no real solution for this

found. I also searched on the Internet but found no useful result for us,

they all advice to disable snmp on the tcp-ip port.

To disable snmp on tcp-ip ports on our infrastructure is no option because

then we don’t get anymore the messages of print-job ready, out-of-paper and

toner-low. Also our mgt-tools uses snmp to manage the printers. We use

HP-printers and standard tcp-ip ports and raw data with snmp enabled

As sp2 is not installed op the server we can use snmp and all our printer

queues works fine. But not installing sp2 for above reason is not desirable.

Because all other improvements of sp2 are not installed.

 

Has anyone an idea how can we solve the problem of snmp and printers in

combination with w2k3 and sp2 without disabling snmp on our tcp-ip ports?

[Guest Ward Waldram]

Printers offline after SNMP diabled

 

Printers offline after SNMP diabled

 

Was an answerr for this issue ever submitted?

[Guest Thee Chicago Wolf]

Re: Printers offline after SNMP diabled

 

Re: Printers offline after SNMP diabled

 

>Was an answerr for this issue ever submitted?

 

Yes. And there IS a hotfix for it. I am pretty sure I answered it a

while back. This is the patch you need:

http://support.microsoft.com/kb/946198

 

Also, take note of the Registry key that you have to add when you

apply the fix. We'd had this issue as well and this patch fixed it up

good. Let me know how it goes.

 

- Thee Chicago Wolf

[Guest Thee Chicago Wolf]

Re: Printers offline after SNMP diabled

 

Re: Printers offline after SNMP diabled

 

>Was an answerr for this issue ever submitted?

 

Also, when you apply the patch, you CAN turn SNMP back on.

 

- Thee Chicago Wolf