Terminal Server Print Port Mapping Issue

[Guest Jeff]

Hello,

 

I have a customer who has three employees working via TS on a Win 2000

server. Only one has a problem when printing.

Seems like when they she connects to her TS session, her printer never

maps to the right port. She always has to go into the printer

properties and change the port to the one that says "ANNHOMEPC: PRN1

Microsoft Office Document". After she does that, all's fine..just an

annoyance to do this every time she logs in.

I've supplied a link to the .jpg to show you the ports.

 

http://www.virtual-it-inc.com/pics/image1.jpg

 

Also, I was wondering if it's normal for so many ports i.e. TS001,

TS002...all the way to TS0018 to be in the print properties in the

ports section as shown in the link? Shouldn't they get deleted after

the sessions end?

 

Thanks for the help,

 

Russ

[Guest Jeff]

RE: Terminal Server Print Port Mapping Issue

 

Those ports are created for a session and should be temporary. Are you using

UPHClean on your Terminal servers?

 

"Jeff" wrote:

> Hello,

>

> I have a customer who has three employees working via TS on a Win 2000

> server. Only one has a problem when printing.

> Seems like when they she connects to her TS session, her printer never

> maps to the right port. She always has to go into the printer

> properties and change the port to the one that says "ANNHOMEPC: PRN1

> Microsoft Office Document". After she does that, all's fine..just an

> annoyance to do this every time she logs in.

> I've supplied a link to the .jpg to show you the ports.

>

> http://www.virtual-it-inc.com/pics/image1.jpg

>

> Also, I was wondering if it's normal for so many ports i.e. TS001,

> TS002...all the way to TS0018 to be in the print properties in the

> ports section as shown in the link? Shouldn't they get deleted after

> the sessions end?

>

> Thanks for the help,

>

> Russ

>

[Guest Jeff]

Re: Terminal Server Print Port Mapping Issue

 

Hi Jeff,

No I'm not using UPHClean. Actually I don't know what it is.

Can I delete those extra ports?

 

Thanks,

Russ

 

 

On Wed, 7 Nov 2007 13:45:03 -0800, Jeff

<Jeff@discussions.microsoft.com> wrote:

>Those ports are created for a session and should be temporary. Are you using

>UPHClean on your Terminal servers?

>

>"Jeff" wrote:

>

>> Hello,

>>

>> I have a customer who has three employees working via TS on a Win 2000

>> server. Only one has a problem when printing.

>> Seems like when they she connects to her TS session, her printer never

>> maps to the right port. She always has to go into the printer

>> properties and change the port to the one that says "ANNHOMEPC: PRN1

>> Microsoft Office Document". After she does that, all's fine..just an

>> annoyance to do this every time she logs in.

>> I've supplied a link to the .jpg to show you the ports.

>>

>> http://www.virtual-it-inc.com/pics/image1.jpg

>>

>> Also, I was wondering if it's normal for so many ports i.e. TS001,

>> TS002...all the way to TS0018 to be in the print properties in the

>> ports section as shown in the link? Shouldn't they get deleted after

>> the sessions end?

>>

>> Thanks for the help,

>>

>> Russ

>>

[Guest TP]

Re: Terminal Server Print Port Mapping Issue

 

Hi Russ,

 

This printer is not supported under terminal services

according to hp's chart:

 

HP printers supported in Citrix Presentation Server environments July 2007

 

http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf

 

Having many TSxxx ports is normal, and no, they should not

get deleted after the sessions end. The server dynamically

creates/recycles TSxxx ports as needed until the server is

restarted.

 

I recommend you replace this printer with a TS compatible

one or purchase a third party universal printer driver solution.

If you can wait for Windows Server 2008 there will be a

printing solution included that may meet your needs.

 

-TP

 

Jeff wrote:

> Hello,

>

> I have a customer who has three employees working via TS on a Win 2000

> server. Only one has a problem when printing.

> Seems like when they she connects to her TS session, her printer never

> maps to the right port. She always has to go into the printer

> properties and change the port to the one that says "ANNHOMEPC: PRN1

> Microsoft Office Document". After she does that, all's fine..just an

> annoyance to do this every time she logs in.

> I've supplied a link to the .jpg to show you the ports.

>

> http://www.virtual-it-inc.com/pics/image1.jpg

>

> Also, I was wondering if it's normal for so many ports i.e. TS001,

> TS002...all the way to TS0018 to be in the print properties in the

> ports section as shown in the link? Shouldn't they get deleted after

> the sessions end?

>

> Thanks for the help,

>

> Russ

[Guest Jeff]

Re: Terminal Server Print Port Mapping Issue

 

If you do delete the extra ports, they will just get recreated. They get

cycled to serve your TS sessions.

 

UPHClean is a utility that can be installed (free) on Terminal servers that

assist in "cleaning" up session "stuff" left over after users log off.

 

"Jeff" wrote:

> Hi Jeff,

> No I'm not using UPHClean. Actually I don't know what it is.

> Can I delete those extra ports?

>

> Thanks,

> Russ

>

>

> On Wed, 7 Nov 2007 13:45:03 -0800, Jeff

> <Jeff@discussions.microsoft.com> wrote:

>

> >Those ports are created for a session and should be temporary. Are you using

> >UPHClean on your Terminal servers?

> >

> >"Jeff" wrote:

> >

> >> Hello,

> >>

> >> I have a customer who has three employees working via TS on a Win 2000

> >> server. Only one has a problem when printing.

> >> Seems like when they she connects to her TS session, her printer never

> >> maps to the right port. She always has to go into the printer

> >> properties and change the port to the one that says "ANNHOMEPC: PRN1

> >> Microsoft Office Document". After she does that, all's fine..just an

> >> annoyance to do this every time she logs in.

> >> I've supplied a link to the .jpg to show you the ports.

> >>

> >> http://www.virtual-it-inc.com/pics/image1.jpg

> >>

> >> Also, I was wondering if it's normal for so many ports i.e. TS001,

> >> TS002...all the way to TS0018 to be in the print properties in the

> >> ports section as shown in the link? Shouldn't they get deleted after

> >> the sessions end?

> >>

> >> Thanks for the help,

> >>

> >> Russ

> >>

>

>

[Guest Russ]

Re: Terminal Server Print Port Mapping Issue

 

Thanks for the info TP.

 

On Wed, 7 Nov 2007 17:39:18 -0500, "TP"

<tperson.knowspamn@mailandnews.com> wrote:

>Hi Russ,

>

>This printer is not supported under terminal services

>according to hp's chart:

>

>HP printers supported in Citrix Presentation Server environments July 2007

>

>http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf

>

>Having many TSxxx ports is normal, and no, they should not

>get deleted after the sessions end. The server dynamically

>creates/recycles TSxxx ports as needed until the server is

>restarted.

>

>I recommend you replace this printer with a TS compatible

>one or purchase a third party universal printer driver solution.

>If you can wait for Windows Server 2008 there will be a

>printing solution included that may meet your needs.

>

>-TP

>

>Jeff wrote:

>> Hello,

>>

>> I have a customer who has three employees working via TS on a Win 2000

>> server. Only one has a problem when printing.

>> Seems like when they she connects to her TS session, her printer never

>> maps to the right port. She always has to go into the printer

>> properties and change the port to the one that says "ANNHOMEPC: PRN1

>> Microsoft Office Document". After she does that, all's fine..just an

>> annoyance to do this every time she logs in.

>> I've supplied a link to the .jpg to show you the ports.

>>

>> http://www.virtual-it-inc.com/pics/image1.jpg

>>

>> Also, I was wondering if it's normal for so many ports i.e. TS001,

>> TS002...all the way to TS0018 to be in the print properties in the

>> ports section as shown in the link? Shouldn't they get deleted after

>> the sessions end?

>>

>> Thanks for the help,

>>

>> Russ

[Guest Russ]

Re: Terminal Server Print Port Mapping Issue

 

I just downloaded and installed it....thanks Jeff.

 

Russ

 

On Wed, 7 Nov 2007 14:56:01 -0800, Jeff

<Jeff@discussions.microsoft.com> wrote:

>If you do delete the extra ports, they will just get recreated. They get

>cycled to serve your TS sessions.

>

>UPHClean is a utility that can be installed (free) on Terminal servers that

>assist in "cleaning" up session "stuff" left over after users log off.

>

>"Jeff" wrote:

>

>> Hi Jeff,

>> No I'm not using UPHClean. Actually I don't know what it is.

>> Can I delete those extra ports?

>>

>> Thanks,

>> Russ

>>

>>

>> On Wed, 7 Nov 2007 13:45:03 -0800, Jeff

>> <Jeff@discussions.microsoft.com> wrote:

>>

>> >Those ports are created for a session and should be temporary. Are you using

>> >UPHClean on your Terminal servers?

>> >

>> >"Jeff" wrote:

>> >

>> >> Hello,

>> >>

>> >> I have a customer who has three employees working via TS on a Win 2000

>> >> server. Only one has a problem when printing.

>> >> Seems like when they she connects to her TS session, her printer never

>> >> maps to the right port. She always has to go into the printer

>> >> properties and change the port to the one that says "ANNHOMEPC: PRN1

>> >> Microsoft Office Document". After she does that, all's fine..just an

>> >> annoyance to do this every time she logs in.

>> >> I've supplied a link to the .jpg to show you the ports.

>> >>

>> >> http://www.virtual-it-inc.com/pics/image1.jpg

>> >>

>> >> Also, I was wondering if it's normal for so many ports i.e. TS001,

>> >> TS002...all the way to TS0018 to be in the print properties in the

>> >> ports section as shown in the link? Shouldn't they get deleted after

>> >> the sessions end?

>> >>

>> >> Thanks for the help,

>> >>

>> >> Russ

>> >>

>>

>>