NLB Terminal nodes question

[Guest Jeff]

As example:

 

I have 2 nodes participating in a NLB farm. When a user is directed to

node1 the user's program opens an internet explorer window and it uses the

adobe reader plug-in to display a pdf file in the browser window and it works

well.

 

If the user is directed to node2 on login, doing the same thing it won't

allow and it says that there is a problem with adobe reader and it closes the

window but then will start downloading the pdf to a temp directory and opens

in adobe.

 

Same program versions, adobe versions, settings that I know of, trusted

sites, etc.

 

any ideas?

[Guest Vera Noest [MVP]]

Re: NLB Terminal nodes question

 

Does it work for you or any other user with Administrators rights

on the server?

If it does, meaning it's a permission problem, was the server in

install mode when Acrobat Reader was installed?

And if it is a permission problem, you could try to pinpoint the

problem with Process Monitor.

Check if this helps:

 

My application runs fine for Administrators, but not for normal

users

http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07

nov 2007 in microsoft.public.windows.terminal_services:

> As example:

>

> I have 2 nodes participating in a NLB farm. When a user is

> directed to node1 the user's program opens an internet explorer

> window and it uses the adobe reader plug-in to display a pdf

> file in the browser window and it works well.

>

> If the user is directed to node2 on login, doing the same thing

> it won't allow and it says that there is a problem with adobe

> reader and it closes the window but then will start downloading

> the pdf to a temp directory and opens in adobe.

>

> Same program versions, adobe versions, settings that I know of,

> trusted sites, etc.

>

> any ideas?

[Guest Jeff]

Re: NLB Terminal nodes question

 

Yes it works on both nodes for administrators

Install mode? Node 1 (working) was added in Add/Remove Programs after

Terminal was installed and working. It was sysprepped and Node 2 is imaged

from Node 1 so everything is identical.

 

Regmon and Filemon:

 

Regmon shows clsid being denied (changed permissions) no luck...

Filemon shows FAILURE when trying to open the pdf file from the temp directory

 

 

 

"Vera Noest [MVP]" wrote:

> Does it work for you or any other user with Administrators rights

> on the server?

> If it does, meaning it's a permission problem, was the server in

> install mode when Acrobat Reader was installed?

> And if it is a permission problem, you could try to pinpoint the

> problem with Process Monitor.

> Check if this helps:

>

> My application runs fine for Administrators, but not for normal

> users

> http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07

> nov 2007 in microsoft.public.windows.terminal_services:

>

> > As example:

> >

> > I have 2 nodes participating in a NLB farm. When a user is

> > directed to node1 the user's program opens an internet explorer

> > window and it uses the adobe reader plug-in to display a pdf

> > file in the browser window and it works well.

> >

> > If the user is directed to node2 on login, doing the same thing

> > it won't allow and it says that there is a problem with adobe

> > reader and it closes the window but then will start downloading

> > the pdf to a temp directory and opens in adobe.

> >

> > Same program versions, adobe versions, settings that I know of,

> > trusted sites, etc.

> >

> > any ideas?

>

[Guest Vera Noest [MVP]]

Re: NLB Terminal nodes question

 

But obviously, they aren't identical anymore.

So when you run Process Monitor now, and a user tries to use the

Adobe plug-in, you don't get *any* access denied or file not found

errors, but the plug-in still doesn't work, is that correct?

 

If you can't solve it with Process Monitor, I think that I would

re-install Acrobat Reader on this server.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 07

nov 2007 in microsoft.public.windows.terminal_services:

> Yes it works on both nodes for administrators

> Install mode? Node 1 (working) was added in Add/Remove Programs

> after Terminal was installed and working. It was sysprepped and

> Node 2 is imaged from Node 1 so everything is identical.

>

> Regmon and Filemon:

>

> Regmon shows clsid being denied (changed permissions) no luck...

> Filemon shows FAILURE when trying to open the pdf file from the

> temp directory

>

>

>

> "Vera Noest [MVP]" wrote:

>

>> Does it work for you or any other user with Administrators

>> rights on the server?

>> If it does, meaning it's a permission problem, was the server

>> in install mode when Acrobat Reader was installed?

>> And if it is a permission problem, you could try to pinpoint

>> the problem with Process Monitor.

>> Check if this helps:

>>

>> My application runs fine for Administrators, but not for normal

>> users

>> http://ts.veranoest.net/ts_faq_applications.htm#FileRegMon

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on

>> 07 nov 2007 in microsoft.public.windows.terminal_services:

>>

>> > As example:

>> >

>> > I have 2 nodes participating in a NLB farm. When a user is

>> > directed to node1 the user's program opens an internet

>> > explorer window and it uses the adobe reader plug-in to

>> > display a pdf file in the browser window and it works well.

>> >

>> > If the user is directed to node2 on login, doing the same

>> > thing it won't allow and it says that there is a problem with

>> > adobe reader and it closes the window but then will start

>> > downloading the pdf to a temp directory and opens in adobe.

>> >

>> > Same program versions, adobe versions, settings that I know

>> > of, trusted sites, etc.

>> >

>> > any ideas?