Local Are Connection Problem

[redgey]

I connect to a router directly by cable. The connection has suddenly stopped working. I have checked out the router using another PC & its OK. I have downloaded the latest driver & installed it after the problem arrose.

I do not know how to check if it is a hardware prob.

[DirtyPolo]

Can you give us some more details,

 

what error do you get?

 

How does the error appear?

 

When does it appear?

 

Have you made any changes to your system [software or hardware] recently?

[redgey]

I havent made any changes recently, it has just stopped workimg. The connection has a Red X thtough it, & states a cable is unplugged, but I have tried another cable.

[BeeCeeBee]

Go to the little icon in the task bar, redgay, and right click. Then go to open network connections and make sure that the LAN connection is not disabled.

[help4me]

try this.... click on "Start".... click on "control panel"... click on "system"... click the "hardware" tab..... click on the "device manager" button.... find your router in the list of devices.. right click on it and make sure it is enabled. If it is enabled.. then only "disable" will show. If you see "enable"... click on it and then follow the prompts... such as "ok" or "apply" .

 

Close out those windows. Then right click on the double computer screen icon in the task bar (lower right hand corner of your screen) click.. "Open network connections".... right click your router connection under LAN or High-Speed Internet. Select "enable".

 

Those steps should ensure that your device is enabled properly for your computer to find it.

[redgey]

I cannot find the router within Device Manager. What header should it be under?

[redgey]

It is enabled. It worked fine, but just stopped.

[BeeCeeBee]

Read the previous post to help4me's. Have you established that the LAN connection is enabled?

[BeeCeeBee]

Sorry I missed your post. Are you saying that it shows as enabled or you believe it to be since it has worked in the past? The red X indicates either that it is disabled or there is a fault. If the ethernet cable is connected but it says it is not then the problem may be a faulty router. Try turning it off and wait about a minute and reboot it.

[redgey]

It is enabled, but says a cable is Unplugged, but I have tried another cable & got the same result. The router is ok cos I can connect to a laptop with it through the same means.

[BeeCeeBee]

Redguy what I am hoping is that we can find a solution that does not involve changing your network (LAN) card.

 

Please try connecting the laptop and obtaining a connection. Then use the identical cable in the same output and attach it to the PC. If it should happen to work we know that it is either the cable or a faulty ethernet output on the router. If not we will have to pursue both hardware and possible settings solutions.

 

The red X does seem to suggest hardware though.

[redgey]

I HAVE DONE WHAT YOU SUJJEST. BUT IT WILL NOT WORK ON THE PC. I FEAL IT IS HARDWARE COS NOTHING HAS BEEN ALTERED.

[backtogeek]

So you have used the same cable to connect your PC to your router as you used to connect the laptop to your router?

 

Have you checked the Lan card port itself to ensure non of the pins are bent inside and free of dirt, also what colour are the lights if any when the cable is in.

 

also try opening command prompt (start>run>cmd and hit enter) and ping 127.0.0.1 and just for good measure run ipconfig/all and dump the results here please.

[BeeCeeBee]

Based on the entire thread, and all the trials we have run, I would agree that it is a hardware issue. It may be something as simple as a bad connection but since the connection is on the card itself that is of no help.

 

Do check the connection and also try reseating the card, but in the end I think it is replacement time.

[redgey]

Sorry for not coming back prompto.

Gave the socket a good blow out. It has an amber coloured light iside the connection that lights up when the cable is pushed in.

 

Here are results of ping -

 

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Ray>127.0.0.1

'127.0.0.1' is not recognized as an internal or external command,

operable program or batch file.

 

C:\Documents and Settings\Ray>ipconfig/all

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : main

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin

 

Ethernet adapter Local Area Connection :

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connecti

on

Physical Address. . . . . . . . . : 00-11-11-52-89-D4

 

Ethernet adapter Wireless Network Connection 6:

 

Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : Belkin Wireless G Plus USB Network A

dapter

Physical Address. . . . . . . . . : 00-1C-DF-B0-45-9F

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 4.2.2.1

4.2.2.2

Lease Obtained. . . . . . . . . . : 08 February 2009 15:25:18

Lease Expires . . . . . . . . . . : 08 February 2010 15:25:18

[backtogeek]

Hi Redgey,

 

You actually need to type "ping 127.0.0.1" nut just 127.0.0.1.

 

Did you confirm it is the same cable as you use in the laptop?

 

Usually I would suggest that if it responds on the local loop address (127.0.0.1) yet it does not matter how many cables / ports you try the card is in fact dead.

 

But please do try as many different cables as possible in as many permutations as possible as well as putting the network card in another PCI slot, it should only take about 15 - 30 minutes to do that and its best to be sure before spending money eh?

 

Lights: you should see 1 solid light to indicate media connected and another flashing to indicate traffic.

 

Green:- good traffic

Orange:- tcp errors

 

This typically means some hardware condition,

cable

NIC

or the device to which it is connected