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Posted

I recently noticed some items in the startup tab in msconfig ive never seen before:

 

winn32 (Unknown manufacturer) command Appdata/roaming/win32.exe

 

{Lots of numbers/letters} (Unknown manufacturer) command Appdata/roaming/win32.exe

 

Microsoft® Windows® Operating system (Manufacter Microsoft Corporation) command Windowsmediaplayer\WMPNSCFG.exe

 

Any info on what they are and if i should disable them would help

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Posted

From what I can see you have AVG Internet Security and Superantispyware installed on your computer.

 

However, win32.exe is a virus, and it needs removing, along with all its entries.

 

It's quite possible there are other infections on your computer and you need to go through the full Extreme Tech Support - Free PC Help anti malware cleaning process.

 

It is in your best interest to note the following:

  1. Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process.
  2. Perform all the steps in the order listed to avoid any conflicts.
  3. If unsure, please stop and voice your doubts.
  4. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference.

If you stick to the above guidelines, all should go smoothly.

 

================================================

STEP 1

  1. Download ATF-Cleaner by Atribune.
  2. Save the file to your Desktop.
  3. Double-click on the file to run the program.
  4. On the Main tab, check the Select All button.
  5. Next, click on the Firefox tab (if applicable) and check the Select All button.

    Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt.

     
  6. Now, click on the Opera tab (if applicable) and check the Select All button.

    Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt.

     
  7. Press the Empty Selected button and click OK to acknowledge the corresponding prompt.
  8. Click on the Exit button to quit the program.

================================================

STEP 2

  1. Please click here to download Malwarebytes' Anti-Malware.
  2. Save the file to your Desktop.
  3. Double-click mbam-setup.exe and follow the prompts to install the program.
  4. At the end, make sure a check mark is placed next to:
     


    1. Update Malwarebytes' Anti-Malware
    2. Launch Malwarebytes' Anti-Malware

 

[*] Click Finish.

[*] The program will download and update itself if it finds the necessity to do so. Please allow this.

[*] Once the program has loaded, select Perform full scan, then click Scan.

Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process.

 

[*] When the scan is complete, click OK, and then Show Results to view the results.

[*] Make sure that every entry is selected, and click Remove Selected.

[*] Restart your computer.

================================================

STEP 3

  1. Please click here to download SUPERAntiSpyware (Free Version).
  2. Save the file to your Desktop.
  3. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program.
  4. Open SUPERAntiSpyware.
  5. Under Configuration and Preferences, click the Preferences button.
  6. Click the Scanning Control tab.
  7. Under Scanner Options make sure the following fields checked:
     

     

    [*] Click the Close button to leave the control center screen.

    [*] On the main screen, under Scan for Harmful Software click Scan your computer.

    [*] On the left, make sure you check mark C:\Fixed Drive.

    [*] On the right, under Complete Scan, choose Perform Complete Scan.

    [*] Click Next to start the scan. Please be patient while it scans your computer.

    [*] After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.

    [*] Make sure every entry has a check mark next to it and click Next.

    [*] A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu.

    [*] Restart your computer.

    ================================================

    STEP 4

    1. Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan.

      Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu.

       
    2. Check mark the YES, I accept the Terms of Use box.
    3. Click the Start button.
    4. Click the Install button on the following screen.
    5. Click Start. This will will initialize and update the scanner engine.
    6. Check mark the box beside Remove found threats.
    7. Click the Scan button. This will start the scan. Please be patient while it is in progress.
    8. Restart your computer.

    ================================================

    STEP 5

    1. Click on Start > Programs > Accessories > System Tools and select System Restore.
    2. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore.
    3. Next, click on Start > Run, type Cleanmgr and click on OK.
    4. Click on the More Options tab.
    5. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one.

    This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files.

    Note: Please don't use it on a regular basis as this will clear all previous restore points. The feature might be very useful to revert your computer to working condition if something goes wrong.

     

    Re-enable all your security applications and please return here and tell us how the computer seems to be operating, and how your MSCONFIG entries look now.


Close browsers before scanning
Scan for tracking cookies
Terminate memory threats before quarantining
Posted
I followed those steps afew days ago and it didnt find it. If i know where it is cant i put it in virus vault or delete it or something? Should i disable it on startup?
Posted
It seems to have disapeared...It was there an hour ago, and now it isnt. Ive disabled one on start up (the other having similarly disapeared)...Now im a little worried.
Posted

If you have unticked the boxes it relates to in MSCONFIG, then all should be ok -

You need something much stronger than AVG though

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Posted

Cooler Master HAF 932

Intel Core 2 Quad Q6600 @ 3.3GHz

Asus P5K Premium Black Pearl

2GB OCZ reaper 1066MHZ

ATI Radeon HD4850

Pictures!

 

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Posted
Such as....

 

 

Please excuse me if you feel I'm being re-miss, but may I suggest without being impertinent, that it it may be wiser to alter your level of experience to a somewhat more exacting title, say Pretty Good or Adequate for example.

 

Just a thought.

Intel Q6600 @ 4Ghz (Watercooled)

Asus P5K premium black pearl

4GB OCZ Reaper 8500

260GTX

 

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We are all members helping other members.

Please return here where you may be able to help someone else.

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Posted

Yes it is, they're stopping it and replacing it with a free version.

 

Not sure why, I think they had problems with it or something or they have seen how popular AVG free edition is and want to take over the market by releasing a free version.

Cooler Master HAF 932

Intel Core 2 Quad Q6600 @ 3.3GHz

Asus P5K Premium Black Pearl

2GB OCZ reaper 1066MHZ

ATI Radeon HD4850

Pictures!

 

Click Here To Register And Get Started In The World Of Free PC Help Forums!

 

If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here!

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Posted

Hmm they are phasing it out but I dont know why - I have never had any problems with it what so ever.

I think that they are going to work on the Free version with the abilty to upgrade to the paid newest version, I think that not many people have heard of it and they want to get the 'brand' out there so people can see it.

Intel Q6600 @ 4Ghz (Watercooled)

Asus P5K premium black pearl

4GB OCZ Reaper 8500

260GTX

 

Join Free PC Help - Register here

 

Donations are welcome - here

 

PC Build

 

 

We are all members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

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