C-D rom/ DVD drive not working

[xxunluckyxx]

Hi~

I have this problem where the computer can't locate my hard disk drive, and it isn't in disk management either. I know it's working because i can hear the drive trying to boot up when i put a cd in, however nothing comes up. When i go to device manager its says that something is wrong with the HL-DT-ST DVDRAM GSA-T20N ATA Device. When i click on it, it says device cannot start. (code 10). any help?? thanks, much appreciated.

[Guest Wolfeymole]

What you speak of is not your hard drive but an optical device, a dvdram drive.

 

Try the suggestion below.

 

 

• Please download the attached archive and extract it.
  
• If you are unsure on how to open the archive, use the instructions from here and continue.
  
• After you have extracted the archive, you should obtain a file labeled Fix CD Drive.reg.
  
• Double-click on the file and you will be asked whether you want to import the information into the registry or not.
  
• Answer Yes to the prompt and sometime later another dialog box will pop up informing you that the operation was successful.
  
• After you have done the above, reboot your computer.
   
  http://extremetechsupport.com/forum/images/colortheory/attach/zip.gif Fix CD Drive.zip
   
  Note: Please backup your registry before you apply any of the above changes so that we can revert back your system to working condition if something goes awry.
   
  Note: Using the above registry fix might cause some programs to dysfunction or work incorrectly. In that case, please reinstall the affected programs to resolve their respective errors.
  

[xxunluckyxx]

i already tried that 2 times earlier today when i saw it in other posts. It didn't work...

[BeeCeeBee]

I believe that error 10 usually refers to missing or corrupt drivers. Please give us the make and model of your machine and we should be able to direct you to the right place to get the drivers safely. Do you have any separate driver software discs that came with your laptop.