HP2600N Nightmare on Win2k3 server

November 12, 2007

Hi All

Been installing HP2600N's at schools no problem in a server environment.

Installed 2 today (ie configured static ip on each (school rule), installed

the driver on the Win2k3 server via the installer cd, restarted the server

(mandatory), shared the printers and config'd GPO to 'push' these printers

to the user accounts) and had a absolute shocker when I came to log on with

any user account.

Basically bombs with a exception error when each printer drops in, says that

Windows' DE has protected me from the SubSpool something app, stopped the

print spooler service and won't let me restart it and lost all of my

printers (inc 2 other network ones that were on there).

Tried to login on several machines and all doing the same.

Phoned HP up and they said the HP2600N Win2k3 server driver wasn't designed

to run this way it was designed for client machines that run Win2k3 server

instead of WinXP Pro - what absolute crap!

Removed all printers, ports and drivers from the server (several restarts

later), downloaded the latest driver from their web site, logged into each

machine and ran the print uninstaller from the C:\windows\system32\spool

folder and then installed the new driver on the server and re-shared/pushed

it back. Didn't get the spooler blow ups, but when I printed a doc the doc

would just sit there and wouldn't go until I stopped and start the print

spooler service on the server!

Noticed that the printers were using HP ports instead of standard TCP/IP

ports so changed these over to see if it makes a difference.

Noticed that limited users couldn't 'add' the printers when logging on

because the system said they didn't have the necessary permissions. Logged

on again and then for some reason they could add the printer, but others

couldn't with the exact same printer!

Even though a lot of them could print without resetting the print spooler

still found that the odd ones would still have docs sat waiting in the

queue!

What on earth has gone wrong???

Has anybody else had this kind of problem?

Is there any way to properly cure this?

Thanks

November 12, 2007

Re: HP2600N Nightmare on Win2k3 server

Hello Blackberry,

To install the printer for 2003 server and xp clients, you have to specify

the different drivers for both operating systems. On the server install it

as local printer with TCP/IP port and the preconfigured ip address with the

2003 driver. Just choose the option if windows does not know the printer

"Have Disk..." and point to the folder where you have put the drivers (take

the new from HP website).

Configure the printer settings for your needs.

Then you have to add the drivers for XP as additional drivers to the print

server, under the sharing tab you can find a button additional drivers. Here

you can add the drivers for XP, so that the clients get the correct drivers

for XP from the server.

Drivers for 2000 2003 XP Vista etc.:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=446154&lang=en&cc=us&prodTypeId=18972&prodSeriesId=446153&taskId=135

Best regards

Meinolf Weber

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> Hi All

>

> Been installing HP2600N's at schools no problem in a server

> environment.

>

> Installed 2 today (ie configured static ip on each (school rule),

> installed the driver on the Win2k3 server via the installer cd,

> restarted the server (mandatory), shared the printers and config'd GPO

> to 'push' these printers to the user accounts) and had a absolute

> shocker when I came to log on with any user account.

>

> Basically bombs with a exception error when each printer drops in,

> says that Windows' DE has protected me from the SubSpool something

> app, stopped the print spooler service and won't let me restart it and

> lost all of my printers (inc 2 other network ones that were on there).

>

> Tried to login on several machines and all doing the same.

>

> Phoned HP up and they said the HP2600N Win2k3 server driver wasn't

> designed to run this way it was designed for client machines that run

> Win2k3 server instead of WinXP Pro - what absolute crap!

>

> Removed all printers, ports and drivers from the server (several

> restarts later), downloaded the latest driver from their web site,

> logged into each machine and ran the print uninstaller from the

> C:\windows\system32\spool folder and then installed the new driver on

> the server and re-shared/pushed it back. Didn't get the spooler blow

> ups, but when I printed a doc the doc would just sit there and

> wouldn't go until I stopped and start the print spooler service on the

> server!

>

> Noticed that the printers were using HP ports instead of standard

> TCP/IP ports so changed these over to see if it makes a difference.

>

> Noticed that limited users couldn't 'add' the printers when logging on

> because the system said they didn't have the necessary permissions.

> Logged on again and then for some reason they could add the printer,

> but others couldn't with the exact same printer!

>

> Even though a lot of them could print without resetting the print

> spooler still found that the odd ones would still have docs sat

> waiting in the queue!

>

> What on earth has gone wrong???

>

> Has anybody else had this kind of problem?

>

> Is there any way to properly cure this?

>

> Thanks

>

November 13, 2007