Modem stops working

[ryeman]

After about 30 minutes my 56K modem stops communicating but nothing locks up. Also, it won't hangup until a reboot (can hear it over the telephone).

Other tips:

* have tried 2 different modems.

* have tried 2 different browsers.

* have checked modem settings & see nothing suspicious.

* have checked for adware, viruses - nothing.

* no firewall.

Running Windows XP pro sp2.

Thinking it's something in XP, just not sure what.

Thanks in advance for any suggestions.

[RandyL]

Hi ryeman;

How long has this been happening?

 

I ask because it's displaying classic symptoms of a dialer program being installed.

 

Have you checked your phone bill for any long distance charges?

 

What programs did you use to check for malicious software.

[ryeman]

Modem stops working

 

I use Super Antispyware. This XP install is only about 2 weeks old. I first noticed it after installing Bit Torrent which also installs DNA but I uninstalled them & it didn't help.

[Guest Wolfeymole]

I have to laugh.

 

Forget all about using dial up to download anything from a torrent site Ryeman as it would take you forever.

 

Why do you not have a Firewall?

 

What Anti Virus software do you possess?

[ryeman]

Yes, you are right. It took me about a week to download an 800 mb file!!! Just don't have the $$ for high speed right now. Was using ZoneAlarm firewall just haven't got it on here since the upgrade.

Curiously, I've been on for over an hour this morning & it's working fine.

Edited February 19, 2009 by ryeman

[Guest Wolfeymole]

What upgrade?

 

Explain further on that please.

 

Let me get this right, your running bareback to the Net without any protection, ie, Firewall and Anti Virus, yes?

[Match]

Just don't have the $$ for high speed right now.

 

you might find this Interesting ;)

[Guest Wolfeymole]

The thing is Match, Ryeman is not from the UK.

[Match]

Ahh thats a bit of a problem I did look on his public profile first and just checked again so all I can assume is that you being an admin Wolfeymole is that your privileged to information I dont have.

 

sorry ryeman,

[ryeman]

Thanks anyway Match. I've decided to take the plunge & get broadband after all. It will allow me to get my firewall & antivirus going again. My anti-spyware/adware cannot find anything. PC works great except for the modem stopping and then having to reboot. I hope the high-speed doesn't do the same thing?

 

Wolfeymole: I put this little system together recently. A fresh XP pro sp2 install. Running Firefox and yes, no anti-virus at the moment. I'm very careful!

[Guest Wolfeymole]

A dial up internet connection by it's very nature will disconnect you every 2 hours or so anyway Ryeman even it there was no problem.

 

You will find that broadband is an "always on" connection, it's a lot faster and any other phones in the house are freed up for use unlike dial up which disallowed incoming/outgoing calls.

 

You must obtain security as soon as possible so I would invite you to peruse the list of tools that we recommend here.

 

http://extremetechsupport.com/forum/malware-removal-av-firewalls-etc/3597-free-pc-help-recommended-security-products.html

 

We would also ask that you reconsider using torrent software as it can lead to catastrophic problems with regard to malware intrusion into your pc.

 

 

 

As a foot note with regard to post number 9 by Match please allow me to state that any information held by FPCH about any member is kept under the strictest confidentiality and helps us to maintain forum security.