Connection problems

[chelskipaul2009]

i have just reloaded Vista buisess on to my desktop , i have also loaded a netgear wireless - g adapter which recognises my main bt hub and connects but when i go to try and connect to the internet through internet explorer or firefox it wont connect dont know wot to do next

[BeeCeeBee]

Have you checked to make sure that your TCP/IP protocols are enabled and set for the wireless network?

[chelskipaul2009]

HOW WOULD I DO THAT

[BeeCeeBee]

Right Click on the small monitor icon on your tasK bar and select Open Networks connections. Then click on the wireless network connection and set it as below.

 

These are diagrams for XP but they should be about the same.

 

http://i306.photobucket.com/albums/nn266/FPCH/TCPIP.png

[chelskipaul2009]

where would i find the icon , on wot screen

[BeeCeeBee]

I am referring to the small icon by the clock in the lower right corner of your pc.It looks like a little monitor.

[chelskipaul2009]

OK HAVE CHECKED THAT AND EVRYTHING IS AS PER YOUR DIAGRAM BOTH

Internet protocol version 6 {TCP/IPv6}

Internet protocol version 4 {TCP/IPv4}

are checked

[BeeCeeBee]

Are they set to automatic as above or are there numbers in the grey areas?

[chelskipaul2009]

Both set to automatic as in your diagrams

[BeeCeeBee]

I am not familiar with the bt hub, but do you know if it is supposed to be a secure connection. Did your ISP (BT I assume) give you a wep or wpa key to enter in order to connect to the internet?

Do not assume that you do not need one because it works with your ethernet connection. That is the key designed to keep your neighbors etc. from logging on to your router. You may have to call your ISP or, if you received software with the router try seeing if itcontains a means of getting your web key.

[chelskipaul2009]

Yea allready done that , the netgear usb connects to the hub fine , just cant get on explorer when i click on it

[BeeCeeBee]

Yea allready done that

 

I am not sure what you have done. The key I mentioned is a password that allows wireless connection to the internet through your router. The fact that you can "see" a connection to the router is not the issue.

[chelskipaul2009]

When i set up the adapter i had to put in the key as supplied by the hub provider and it shows on the screen as connected

[BeeCeeBee]

Please click on start and then "run." Type cmd in the box that appears. A small black screen will appear, type "ipconfig/all"without the " marks and tell us what it say about your wireless connection. A screenshot would be helpful if you know how to do one.

 

To exit the screen type exit and then enter.