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Printer/roaming profile/problem


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Guest TVITBRIAN
Posted

Okay here's a run down of the situation. Got a Server 2003 domain. Got 3

servers, 2 are domain controllers. One of the domain controllers runs Server

2003 Standard SP2 the other R2. The one running Standard lets call

"labserver" the one running r2 lets call "server2003". labserver shares out

all the printers. Server2003 pushes the printers to the machines via group

policy and print management(feature of R2). This is a school. There are

several labs. All the students use a mandatory profile. All the lab machines

are cloned exactly alike. Here's my problem. Sometimes when the students try

to print it says that the printers aren't installed correctly. Basically that

there isn't a driver installed for the printer. Even though it's being pushed

VIA startup with group policy. But here's the kicker, it doesn't happen to

every student. Just random ones at random times. Everyone will be able to

print just fine for days and then all of a sudden printing problems. Does

anyone have any ideas? Please help.

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Posted

RE: Printer/roaming profile/problem

 

Hi, Sorry I have no solution but I can tell you I am having the same

experience.

Once again roaming mandatory profiles. Our printers though are on the same

R2 server that is used to manage printers.

It can happen at random whether or not the printer gets installed for the

user. If it is not installed sometimes logging off then back on will install

the printer.

I am aware that you can increase logging when you use the

"PushPrinterConnections.exe in the Script Name box.

If you want to enable logging, type –log in the Script Parameters box. Log

files are written to %windir%\temp\ppcMachine.log (for per-computer

connections) and %temp%\ppcUser.log (for per-user connections) on the

computer on which the policy is applied."

As our clients are all vista we are not using the script to push printers

and need some other way of logging.

  • 2 weeks later...
Guest TVITBRIAN
Posted

RE: Printer/roaming profile/problem

 

Do you by any chance have a program called CleanSlate installed?

 

 

 

"Dallas" wrote:

> Hi, Sorry I have no solution but I can tell you I am having the same

> experience.

> Once again roaming mandatory profiles. Our printers though are on the same

> R2 server that is used to manage printers.

> It can happen at random whether or not the printer gets installed for the

> user. If it is not installed sometimes logging off then back on will install

> the printer.

> I am aware that you can increase logging when you use the

> "PushPrinterConnections.exe in the Script Name box.

> If you want to enable logging, type –log in the Script Parameters box. Log

> files are written to %windir%\temp\ppcMachine.log (for per-computer

> connections) and %temp%\ppcUser.log (for per-user connections) on the

> computer on which the policy is applied."

> As our clients are all vista we are not using the script to push printers

> and need some other way of logging.

Posted

RE: Printer/roaming profile/problem

 

Hi,

No we do not have cleanslate. It is just Windows Vista Enterprise with

office 2007. We do have abtutor installed though.

 

"TVITBRIAN" wrote:

> Do you by any chance have a program called CleanSlate installed?

>

>

>

> "Dallas" wrote:

>

> > Hi, Sorry I have no solution but I can tell you I am having the same

> > experience.

> > Once again roaming mandatory profiles. Our printers though are on the same

> > R2 server that is used to manage printers.

> > It can happen at random whether or not the printer gets installed for the

> > user. If it is not installed sometimes logging off then back on will install

> > the printer.

> > I am aware that you can increase logging when you use the

> > "PushPrinterConnections.exe in the Script Name box.

> > If you want to enable logging, type –log in the Script Parameters box. Log

> > files are written to %windir%\temp\ppcMachine.log (for per-computer

> > connections) and %temp%\ppcUser.log (for per-user connections) on the

> > computer on which the policy is applied."

> > As our clients are all vista we are not using the script to push printers

> > and need some other way of logging.

Posted

RE: Printer/roaming profile/problem

 

Oh I should add that symantec 10.2.xxxx is the antivirus of choice.

I have come to a conclusion that it is a bug and hopefully will be fixed in

the next service pack. Our workaround for now is to install the printer

locally then redirecting the local port to the network printer.

 

"TVITBRIAN" wrote:

> Do you by any chance have a program called CleanSlate installed?

>

>

>

> "Dallas" wrote:

>

> > Hi, Sorry I have no solution but I can tell you I am having the same

> > experience.

> > Once again roaming mandatory profiles. Our printers though are on the same

> > R2 server that is used to manage printers.

> > It can happen at random whether or not the printer gets installed for the

> > user. If it is not installed sometimes logging off then back on will install

> > the printer.

> > I am aware that you can increase logging when you use the

> > "PushPrinterConnections.exe in the Script Name box.

> > If you want to enable logging, type –log in the Script Parameters box. Log

> > files are written to %windir%\temp\ppcMachine.log (for per-computer

> > connections) and %temp%\ppcUser.log (for per-user connections) on the

> > computer on which the policy is applied."

> > As our clients are all vista we are not using the script to push printers

> > and need some other way of logging.


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