Guest Ken Y. Posted November 20, 2007 Posted November 20, 2007 All, Have a very strange problem. First, we use all HP printers at our locations. A few months back, we udated the drivers for all of our printers for Vista compatibility. After doing this, we are having issues at only 1 of our 10 office locations. The problem is that the printer driver is not being pulled from the server or if it is it isn't being loaded or installed properly on the client. Client printers are mapped via a vbscript. After a user logs in and the script runs, they can't print to either an HP 4200 LJ or a CLJ 4650 both of which are using PCL5 drivers. Instead it prints to the defualt printer. If I then go to the printer and select properties, it tells me 'no driver is installed for this printer, would you like to install one now?'. My guess is these drivers are somehow corrupt on the server, but if I manually load the driver I can print through the server just fine. Does anyone have any recommendations as to how I can correct this problem and why it is happening? Of course, this just happens to be going on at our largest site.
Guest Ken Y. Posted November 20, 2007 Posted November 20, 2007 RE: Client print driver not installing Also, we are running Windows 2003 Server Standard (32-bit) SP1 "Ken Y." wrote: > All, > > Have a very strange problem. First, we use all HP printers at our > locations. A few months back, we udated the drivers for all of our printers > for Vista compatibility. After doing this, we are having issues at only 1 of > our 10 office locations. The problem is that the printer driver is not being > pulled from the server or if it is it isn't being loaded or installed > properly on the client. Client printers are mapped via a vbscript. > > After a user logs in and the script runs, they can't print to either an HP > 4200 LJ or a CLJ 4650 both of which are using PCL5 drivers. Instead it > prints to the defualt printer. If I then go to the printer and select > properties, it tells me 'no driver is installed for this printer, would you > like to install one now?'. My guess is these drivers are somehow corrupt on > the server, but if I manually load the driver I can print through the server > just fine. > > Does anyone have any recommendations as to how I can correct this problem > and why it is happening? Of course, this just happens to be going on at our > largest site.
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