Client print driver not installing

[Guest Ken Y.]

All,

 

Have a very strange problem. First, we use all HP printers at our

locations. A few months back, we udated the drivers for all of our printers

for Vista compatibility. After doing this, we are having issues at only 1 of

our 10 office locations. The problem is that the printer driver is not being

pulled from the server or if it is it isn't being loaded or installed

properly on the client. Client printers are mapped via a vbscript.

 

After a user logs in and the script runs, they can't print to either an HP

4200 LJ or a CLJ 4650 both of which are using PCL5 drivers. Instead it

prints to the defualt printer. If I then go to the printer and select

properties, it tells me 'no driver is installed for this printer, would you

like to install one now?'. My guess is these drivers are somehow corrupt on

the server, but if I manually load the driver I can print through the server

just fine.

 

Does anyone have any recommendations as to how I can correct this problem

and why it is happening? Of course, this just happens to be going on at our

largest site.

[Guest Ken Y.]

RE: Client print driver not installing

 

Also, we are running Windows 2003 Server Standard (32-bit) SP1

 

 

 

"Ken Y." wrote:

> All,

>

> Have a very strange problem. First, we use all HP printers at our

> locations. A few months back, we udated the drivers for all of our printers

> for Vista compatibility. After doing this, we are having issues at only 1 of

> our 10 office locations. The problem is that the printer driver is not being

> pulled from the server or if it is it isn't being loaded or installed

> properly on the client. Client printers are mapped via a vbscript.

>

> After a user logs in and the script runs, they can't print to either an HP

> 4200 LJ or a CLJ 4650 both of which are using PCL5 drivers. Instead it

> prints to the defualt printer. If I then go to the printer and select

> properties, it tells me 'no driver is installed for this printer, would you

> like to install one now?'. My guess is these drivers are somehow corrupt on

> the server, but if I manually load the driver I can print through the server

> just fine.

>

> Does anyone have any recommendations as to how I can correct this problem

> and why it is happening? Of course, this just happens to be going on at our

> largest site.