Guest Jonathan Eshel Posted November 21, 2007 Posted November 21, 2007 Hello, I have a problem with access to SAN drives after applying SP2 to Windows 2003 Enterprise. The HBA is an Emulex LP982 with a storport driver. After applying SP2 the server lost access to 3 out of the 4 disk drives assigned to it. Further tests revealed that LUNs translated to 7 or lower are still accessible, and only 8 and higher are no longer accessible. I am prettry sure the problem lies with the storport.sys Microsoft driver, as I tried to copy the older version (I know - not a good practice - only for troubleshooting purposes) of the file over the SP2 (and hotfix - see below) version and everything was back to normal. Moreover, I found there was a very recent hotfix (31 Oct) that described a problem that sounds similar - and I got and installed it, but still no improvment. The hotfix description is at http://support.microsoft.com/kb/943545/en-us. Thank you in advance, Jonathan Eshel eshelj@iata.org
Guest Thee Chicago Wolf Posted November 26, 2007 Posted November 26, 2007 Re: storport.sys problem after SP2 >I have a problem with access to SAN drives after applying SP2 to Windows >2003 Enterprise. The HBA is an Emulex LP982 with a storport driver. After >applying SP2 the server lost access to 3 out of the 4 disk drives assigned to >it. Further tests revealed that LUNs translated to 7 or lower are still >accessible, and only 8 and higher are no longer accessible. I am prettry sure >the problem lies with the storport.sys Microsoft driver, as I tried to copy >the older version (I know - not a good practice - only for troubleshooting >purposes) of the file over the SP2 (and hotfix - see below) version and >everything was back to normal. >Moreover, I found there was a very recent hotfix (31 Oct) that described a >problem that sounds similar - and I got and installed it, but still no >improvment. >The hotfix description is at http://support.microsoft.com/kb/943545/en-us. > >Thank you in advance, > >Jonathan Eshel >eshelj@iata.org This sounds a bit like your issue as well: http://support.microsoft.com/kb/941276 - Thee Chicago Wolf
Guest Jonathan Eshel Posted November 26, 2007 Posted November 26, 2007 Re: storport.sys problem after SP2 "Thee Chicago Wolf" wrote: > >I have a problem with access to SAN drives after applying SP2 to Windows > >2003 Enterprise. The HBA is an Emulex LP982 with a storport driver. After > >applying SP2 the server lost access to 3 out of the 4 disk drives assigned to > >it. Further tests revealed that LUNs translated to 7 or lower are still > >accessible, and only 8 and higher are no longer accessible. I am prettry sure > >the problem lies with the storport.sys Microsoft driver, as I tried to copy > >the older version (I know - not a good practice - only for troubleshooting > >purposes) of the file over the SP2 (and hotfix - see below) version and > >everything was back to normal. > >Moreover, I found there was a very recent hotfix (31 Oct) that described a > >problem that sounds similar - and I got and installed it, but still no > >improvment. > >The hotfix description is at http://support.microsoft.com/kb/943545/en-us. > > > >Thank you in advance, > > > >Jonathan Eshel > >eshelj@iata.org > > This sounds a bit like your issue as well: > http://support.microsoft.com/kb/941276 > > - Thee Chicago Wolf > Thank you Wolf (I hope I can call you Wolf ...). However, the hot-fix I applied replaces exactly the files as the one you indicate (diskdump.sys and storport.sys) with a later version in terms of file dates and file versions, so I think it supersedes the one you mention. Regards, Jonathan
Guest Thee Chicago Wolf Posted November 26, 2007 Posted November 26, 2007 Re: storport.sys problem after SP2 >Thank you Wolf (I hope I can call you Wolf ...). However, the hot-fix I >applied replaces exactly the files as the one you indicate (diskdump.sys and >storport.sys) with a later version in terms of file dates and file versions, >so I think it supersedes the one you mention. > >Regards, Jonathan Jonathan, Yes, sadly I saw that the update you have put does have newer sys files than the KB i posted up. I was just posting that article there in case you happened to miss the information as it referenced the Emulex. Just out of curiosity, is the firmware up to date on the 928 controller? 1.92a1 is current as of March 29th, 2007. I checked the readme.txt but didn't see any specific mention of your issue as the firmware came out just shortly after SP2 was released. http://www.emulex.com/support/hardware/lp982/lp982.jsp - Thee Chicago Wolf
Guest Jonathan Eshel Posted November 26, 2007 Posted November 26, 2007 Re: storport.sys problem after SP2 "Thee Chicago Wolf" wrote: > >Thank you Wolf (I hope I can call you Wolf ...). However, the hot-fix I > >applied replaces exactly the files as the one you indicate (diskdump.sys and > >storport.sys) with a later version in terms of file dates and file versions, > >so I think it supersedes the one you mention. > > > >Regards, Jonathan > > Jonathan, > > Yes, sadly I saw that the update you have put does have newer sys > files than the KB i posted up. I was just posting that article there > in case you happened to miss the information as it referenced the > Emulex. > > Just out of curiosity, is the firmware up to date on the 928 > controller? 1.92a1 is current as of March 29th, 2007. I checked the > readme.txt but didn't see any specific mention of your issue as the > firmware came out just shortly after SP2 was released. > > http://www.emulex.com/support/hardware/lp982/lp982.jsp > > - Thee Chicago Wolf > Yes - the firmware is up-to-date.
Guest Thee Chicago Wolf Posted November 26, 2007 Posted November 26, 2007 Re: storport.sys problem after SP2 >Yes - the firmware is up-to-date. Crap, that's a bummer then. Well, here's hoping the MS boys and girls get you sorted out with an updated storport driver soon. I remember being told about a page on the MS web site where you can report that a problem from a hotfix or KB article is still not helping but I'll be damned if I can recall where it was posted. I'd say to ask around if anyone in the group knows where this page is an fire off a request to MS that the storport driver is still not acting right. - Thee Chicago Wolf
Guest Thee Chicago Wolf Posted December 9, 2007 Posted December 9, 2007 Re: storport.sys problem after SP2 Jonathan, There seems to be a slightly newer storport.sys driver available at the following KB article. Have you tried this one by chance? Any luck from Microsoft regarding your issue? http://support.microsoft.com/kb/945119 - Thee Chicago Wolf
Guest Tim Bullas Posted August 1, 2008 Posted August 1, 2008 storport.sys problem after SP2 I am having a issue where a windows 2003 server with SP2 hangs shutting down and starting up when the fiber cables are connected to the HBA's. The HBA's are EMULEX LP9002. I have upgraded all the EMULEX drivers and firmware as well as applied the MS hot fix KB943545 and am still having this issue. Thank you for any help you can provide.
Guest Thee Chicago Wolf Posted August 1, 2008 Posted August 1, 2008 Re: storport.sys problem after SP2 >I am having a issue where a windows 2003 server with SP2 hangs shutting down and starting up when the fiber cables are connected to the HBA's. The HBA's are EMULEX LP9002. > >I have upgraded all the EMULEX drivers and firmware as well as applied the MS hot fix KB943545 and am still having this issue. > >Thank you for any help you can provide. See if updating to the storport driver from the following KB article helps any: http://support.microsoft.com/kb/945119 - Thee Chicago Wolf
Guest RedFlameOut Posted September 4, 2008 Posted September 4, 2008 RE: storport.sys problem after SP2 Hello Tim, I work for Emulex in the Technical Support department. Without a few more details, it is difficult to know what may have happened. One caution, you must have the KB articles listed on the Emulex web site installed before you install/update the driver especially with SP2. I recommend that you contact us for support. Support is free and available 24x7. You can contact us at: US/Canada: 800-854-7112 International: +1-714-885-3402 email: tech.support@emulex.com We look forward to assisting you. "Tim Bullas" wrote: > I am having a issue where a windows 2003 server with SP2 hangs shutting down and starting up when the fiber cables are connected to the HBA's. The HBA's are EMULEX LP9002. > > I have upgraded all the EMULEX drivers and firmware as well as applied the MS hot fix KB943545 and am still having this issue. > > Thank you for any help you can provide. >
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