Firefox help needed please

[Simon7272]

This morning my browser firefox is not working it was fine last night on facebook any ideas this is what im getting only on some web sites ?

 

 

Connection Interrupted

 

The document contains no data.

 

The network link was interrupted while negotiating a connection. Please try again.:mad:

[BeeCeeBee]

Please try the same thing in IE7 if you have it so we can see if it is a general problem or a firefox issue.

[Simon7272]

Hi I did that and it was the same. Thanks in advance for assisting.

[BeeCeeBee]

Are you certain that you are connected to the internet? Does any page open for you at all. If you use a mail client can you send or receive email.?

 

If you are not sure let us know that as well and we will help you check.

[Simon7272]

Yes evverthing works fine, email and the internet work no problem just get the message on certain pages, it's as if something does load properley on the page itself.

 

Thanks.

[BeeCeeBee]

Can you give me one or 2 examples so we can rule out problems with the site? What are you trying to reach?

[Simon7272]

cnet download and yahoo

 

Thanks

[BeeCeeBee]

It seems like a malware infection of some kind, I do know that there has been some issues issues with facebook.

 

What sort of security do you have on your pc, Simon?

[Simon7272]

Hi I use AVG pro Malware Bytes Spybot I run Advanced System Care every other day I also use Spyware Blaster.

 

Thanks.

 

I have checked for issues and none reported

[Simon7272]

Hi I use AVG pro Malware Bytes Spybot I run Advanced System Care every other day I also use Spyware Blaster.

 

Thanks.

 

I have checked for issues and none reported

and CC Cleaner

[Plastic Nev]

Hi Simon, I have seen issues like this through firewall settings, which firewall are you using?

[Simon7272]

Hi thanks for responding and sorry for the delay. I am using windows firewall. Thanks

[BeeCeeBee]

If you go into your security center and disable the firewall briefly and try again it will indicate whether that is the issue or not. If it is the reset the firewall to its default settings and see if that effects a permanent cure. I have my doubts by the way and still believe that it may be malware.

[Simon7272]

:):):):):D:D:D:D:D:):):):):)

 

YOU ARE A STAR IT WORKED

[BeeCeeBee]

Glad it worked out Simon!! It is also good to know that it wasnt an infection.