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Guest KATRINA
Posted

hi i am at the end of my tether,i deleted flash player accidentaly,cannot get

it back on,i keep getting a message another installation is running ,cancel i

know what it is but not experienced eough to find it ,would like remote help

if anybody willing to put upwith me,i dont even know computer lingo,i have

been on other help sites but there more worried about my grammer than my comp

please help

--

KATRINA

Guest Marcin Domaslawski
Posted

Re: adobe flash player

 

Hi,

 

I'm wondering ... how exactly have you deleted this flash player - what have

you done ?

if you get message that "another installation is running" so i understand

that you're trying to install that flash player ...

is it this:

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

?

 

and the last one question: have you tried to reboot machine before starting

installation ?

 

Marcin Domaslawski

 

 

U¿ytkownik "KATRINA" <KATRINA@DISCUSSIONS.MICROSOFT.COM> napisa³ w

wiadomo¶ci news:E53CA639-9321-4C55-B5F4-51C992C46709@microsoft.com...

> hi i am at the end of my tether,i deleted flash player accidentaly,cannot

> get

> it back on,i keep getting a message another installation is running

> ,cancel i

> know what it is but not experienced eough to find it ,would like remote

> help

> if anybody willing to put upwith me,i dont even know computer lingo,i have

> been on other help sites but there more worried about my grammer than my

> comp

> please help

> --

> KATRINA

Posted

RE: adobe flash player

 

In "My Computer", right click "Local Disk (C:).

Click "Properties".

Click the "Disk Cleanup" button. Wait while it "Calculates".

Put checks in the boxes for "Downloaded Programs", "Temporary Internet

Files", and "Temporary Files".

Uncheck any other boxes.

Click "OK".

Won't hurt to Reboot.

Next visit to a page that needs Flash Player should prompt to install it. {OK}

 

"KATRINA" wrote:

> hi i am at the end of my tether,i deleted flash player accidentaly,cannot get

> it back on,i keep getting a message another installation is running ,cancel i

> know what it is but not experienced eough to find it ,would like remote help

> if anybody willing to put upwith me,i dont even know computer lingo,i have

> been on other help sites but there more worried about my grammer than my comp

> please help

> --

> KATRINA

Guest budman@frozenorth.ca
Posted

Re: adobe flash player

 

>>

>>

>>hi i am at the end of my tether,i deleted flash player accidentaly,cannot get

>>it back on,i keep getting a message another installation is running ,cancel i

>>know what it is but not experienced eough to find it ,would like remote help

>>if anybody willing to put upwith me,i dont even know computer lingo,i have

>>been on other help sites but there more worried about my grammer than my comp

>>please help

 

Katrina, I posted the following in another newsgroup some time ago and I believe

it might be applicable to your problem. It can't hurt to try. The MAIN thing

is, Adobe Flash Player MUST be un-installed with their own program before

installing the player again. Just follow the links below:

****************************************

 

 

David, I've run into this before with IE6, and just recently with IE7. You are

told to install Adobe Flash, and are (usually) re-directed to the site. You go

through the motions and are told that it has installed successfully. It still

won't work. Here's the way to do it:

 

Go to this site and run the UN-INSTALL program.

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

 

If I'm not mistaken, if you run it on-site without downloading the program, it

will then take you to install Adobe Flash once again.

 

Another site to bookmark along with the above is:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

 

If you happen to go to this "Version Test" site first, it will probably tell you

that you have Adobe Flash installed. But YOU know it doesn't work! So, do the

UN-install first.

 

It worked for me!

Guest KATRINA
Posted

Re: adobe flash player

 

thanks for replying the insallation that is ( i think) is blueyonder i got

this comp of my d/ter she had blueyonder cant find itto delete it it comes

when i startcomp a large box saying "please insert cd for istalation" put cd

in wich is out of date thought i couldinstall then uninstall but i couldnt,i

was in add or remove programes and i accidentally,very new on the comp as you

can tell is reboot when you turn it on and off ?

--

KATRINA

 

 

"Marcin Domaslawski" wrote:

> Hi,

>

> I'm wondering ... how exactly have you deleted this flash player - what have

> you done ?

> if you get message that "another installation is running" so i understand

> that you're trying to install that flash player ...

> is it this:

> http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

> ?

>

> and the last one question: have you tried to reboot machine before starting

> installation ?

>

> Marcin Domaslawski

>

>

> U¿ytkownik "KATRINA" <KATRINA@DISCUSSIONS.MICROSOFT.COM> napisa³ w

> wiadomo¶ci news:E53CA639-9321-4C55-B5F4-51C992C46709@microsoft.com...

> > hi i am at the end of my tether,i deleted flash player accidentaly,cannot

> > get

> > it back on,i keep getting a message another installation is running

> > ,cancel i

> > know what it is but not experienced eough to find it ,would like remote

> > help

> > if anybody willing to put upwith me,i dont even know computer lingo,i have

> > been on other help sites but there more worried about my grammer than my

> > comp

> > please help

> > --

> > KATRINA

>

>

>

Guest Marcin Domaslawski
Posted

Re: adobe flash player

 

Hi,

 

the worst thing is to get/use comp from someone ;-)

 

If any of Blueyonder app isnt in Add/Remove Programs (an PCGuard or

something) we can try to do something else.

 

Menu Start -> Run -> write: msconfig (and press Enter). The dialog will show

up and go to Stratup tab.

There will be all programs which starts when machine starts. If you can find

application which is trying to install then uncheck it (you can check the

names and paths for apps). If you can't just try to uncheck all

applications.

 

After that reboot and check if annoying message will come.

 

Marcin Domaslawski

 

 

U¿ytkownik "KATRINA" <KATRINA@DISCUSSIONS.MICROSOFT.COM> napisa³ w

wiadomo¶ci news:9D01010F-7006-4CC3-9AB0-D23D8CD6D680@microsoft.com...

> thanks for replying the insallation that is ( i think) is blueyonder i

> got

> this comp of my d/ter she had blueyonder cant find itto delete it it

> comes

> when i startcomp a large box saying "please insert cd for istalation" put

> cd

> in wich is out of date thought i couldinstall then uninstall but i

> couldnt,i

> was in add or remove programes and i accidentally,very new on the comp as

> you

> can tell is reboot when you turn it on and off ?

> --

> KATRINA

>

>

> "Marcin Domaslawski" wrote:

>

>> Hi,

>>

>> I'm wondering ... how exactly have you deleted this flash player - what

>> have

>> you done ?

>> if you get message that "another installation is running" so i understand

>> that you're trying to install that flash player ...

>> is it this:

>> http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

>> ?

>>

>> and the last one question: have you tried to reboot machine before

>> starting

>> installation ?

>>

>> Marcin Domaslawski

>>

>>

>> U?ytkownik "KATRINA" <KATRINA@DISCUSSIONS.MICROSOFT.COM> napisa3 w

>> wiadomo?ci news:E53CA639-9321-4C55-B5F4-51C992C46709@microsoft.com...

>> > hi i am at the end of my tether,i deleted flash player

>> > accidentaly,cannot

>> > get

>> > it back on,i keep getting a message another installation is running

>> > ,cancel i

>> > know what it is but not experienced eough to find it ,would like remote

>> > help

>> > if anybody willing to put upwith me,i dont even know computer lingo,i

>> > have

>> > been on other help sites but there more worried about my grammer than

>> > my

>> > comp

>> > please help

>> > --

>> > KATRINA

>>

>>

>>

  • 6 months later...
Guest pcmikep
Posted

Re: adobe flash player

 

 

We have Windows XP with Adobe Flash Player Active X version 9.0, and use

IE7 for the browser on our machine. My wife, son, and I each have our

own user accounts as administrators on the machine. Our son downloaded

the Adobe Flash Player version 9 recently, and is now the only one who

can access sites with flash such as Roadrunner (http://www.rr.com). My wife and

I cannot access these sites or certain flash controls (needed to order

things online, etc.), and must login as him to be able to do things that

we used to be able to do before the new flash player was installed. I

have tried uninstalling the Adobe Flash Player, and reinstalling it (via

my son's login - I was unable to get it to install under my login). Has

anyone ever heard of anything like this happening? I'm stuck and

frustrated.

Guest Nightowl
Posted

Re: adobe flash player

 

pcmikep <pcmikep.3affr8@no.email.invalid> wrote on Mon, 2 Jun 2008:

>

>We have Windows XP with Adobe Flash Player Active X version 9.0, and

>use

>IE7 for the browser on our machine. My wife, son, and I each have our

>own user accounts as administrators on the machine. Our son downloaded

>the Adobe Flash Player version 9 recently, and is now the only one who

>can access sites with flash such as Roadrunner (http://www.rr.com). My wife

>and

I cannot access these sites or certain flash controls (needed to order

things online, etc.), and must login as him to be able to do things that

we used to be able to do before the new flash player was installed. I

have tried uninstalling the Adobe Flash Player, and reinstalling it (via

my son's login - I was unable to get it to install under my login). Has

anyone ever heard of anything like this happening? I'm stuck and

frustrated.

 

 

Hi pcmikep

 

There are a few different reasons why you might be having trouble. This

Adobe troubleshooting article explains and suggests some things to try:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166

 

Hope this helps. Let us know how you get on :-)

--

Nightowl

Guest JustUs
Posted

Re: adobe flash player

 

Though the link did not solve my issue, it was nonetheless informative.

 

My issues is that version 9 works in Firefox, IE6, but not on all sites

visited with IE7, specifically, eBay. I used to be able to view all Flash on

eBay now I can't and supposing that it is with the new version. Not sure when

that was installed initially though. The Flash box says to "Get Flash 6".

Hmmm - kind of old. Click on the box and you are taken to Adobe Flash 9 for

download. Been there, done that, including uninstall, reinstall, reboot, and

..... Still no joy! Any additional help would be appreciated. Here is an

auction# that has a problem 140239129408

 

Thanks!

 

"Nightowl" wrote:

> pcmikep <pcmikep.3affr8@no.email.invalid> wrote on Mon, 2 Jun 2008:

>

> >

> >We have Windows XP with Adobe Flash Player Active X version 9.0, and

> >use

> >IE7 for the browser on our machine. My wife, son, and I each have our

> >own user accounts as administrators on the machine. Our son downloaded

> >the Adobe Flash Player version 9 recently, and is now the only one who

> >can access sites with flash such as Roadrunner (http://www.rr.com). My wife

> >and

> I cannot access these sites or certain flash controls (needed to order

> things online, etc.), and must login as him to be able to do things that

> we used to be able to do before the new flash player was installed. I

> have tried uninstalling the Adobe Flash Player, and reinstalling it (via

> my son's login - I was unable to get it to install under my login). Has

> anyone ever heard of anything like this happening? I'm stuck and

> frustrated.

>

>

> Hi pcmikep

>

> There are a few different reasons why you might be having trouble. This

> Adobe troubleshooting article explains and suggests some things to try:

> http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166

>

> Hope this helps. Let us know how you get on :-)

> --

> Nightowl

>

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