Roaming profiles cannot login random

[Guest Surfer]

Hi!

 

I running a network with 2 servers

 

1st windows server 2003 smallbusiness SP1

2and Windows server 2003 standard edition sp2.

 

I have centrally stored profiles on a share on the smallbusiness server. All

the users login to the terminal server and it works fine for some days. But

suddenly some profile cannot be loaded. This is not always the same profile

and user everytime! When this happens I need to restart the terminal server

and then it works fine for some days again.

 

Any ideas?

 

Best regards

Jimmy

[Guest Vera Noest [MVP]]

Re: Roaming profiles cannot login random

 

Check the EventLog, you seem to have profile unload errors.

Try installing the UPHClean utility:

 

http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-

8912-4E18-B570-42470E2F3582

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote on

23 nov 2007 in microsoft.public.windows.terminal_services:

> Hi!

>

> I running a network with 2 servers

>

> 1st windows server 2003 smallbusiness SP1

> 2and Windows server 2003 standard edition sp2.

>

> I have centrally stored profiles on a share on the smallbusiness

> server. All the users login to the terminal server and it works

> fine for some days. But suddenly some profile cannot be loaded.

> This is not always the same profile and user everytime! When

> this happens I need to restart the terminal server and then it

> works fine for some days again.

>

> Any ideas?

>

> Best regards

> Jimmy

[Guest Surfer]

Roaming profiles cannot login random

 

Hi Vera!

 

I've installed this fix that you recommended for the profiles. Hope for this

to work. I also wonder if this can have something to with the license. I have

installed a new small business server in this network but the terminal server

is still the same as before. I had 20 TS license before the installation but

now it seems like there is no license server installed. Can I move these

license maybe in some way?

 

I also have i error in the eventlog.

 

Event ID: 1054

Source: Userenv

 

Windows cannot obtain the domain controller name for your computer network.

(An unexpected network error occured.). Group Policy processing aborted.

 

This error comes upp all the way in the log.

 

I also run Symantec endpoint protection on this system.

[Guest Vera Noest [MVP]]

Re: Roaming profiles cannot login random

 

Ough, that's a bunch of problems!

 

No, the profile unload error has nothing to do with licensing, but

it can very well be related to the failure of the TS to locate a DC

(which holds the roaming profiles, right?).

 

For the network / DC / GPO problems, please post to the sbs

newsgroup. SBS is special in many ways, and I've never run an SBS

server.

 

Regarding the TS Licensing: sounds like your old SBS server hosted

the TS Licensing Services. So now you don't have any.

You'll have to install the TS Licensing Service on the new server,

and then phone the Clearinghouse to get your licenses re-issued for

installation on the new server.

Make sure that you have all the paperwork at hand when you phone

them.

 

291795 - HOW TO: Locate a Phone Number for the Microsoft

Clearinghouse

http://support.microsoft.com/?kbid=291795

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

=?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote on

26 nov 2007:

> Hi Vera!

>

> I've installed this fix that you recommended for the profiles.

> Hope for this to work. I also wonder if this can have something

> to with the license. I have installed a new small business

> server in this network but the terminal server is still the same

> as before. I had 20 TS license before the installation but now

> it seems like there is no license server installed. Can I move

> these license maybe in some way?

>

> I also have i error in the eventlog.

>

> Event ID: 1054

> Source: Userenv

>

> Windows cannot obtain the domain controller name for your

> computer network. (An unexpected network error occured.). Group

> Policy processing aborted.

>

> This error comes upp all the way in the log.

>

> I also run Symantec endpoint protection on this system.

[Guest Surfer]

Re: Roaming profiles cannot login random

 

Hi Again Vera!

 

I've installed the UPH clean utility, but i ran it first this morning on the

ts server. I should not run it on the SBS server where the profile is stored?

Cause I login to the ts server.

 

After I ran this tool I got a new problem! When i try to go into the

"Terminal Server licensing" I can't access it and get this error.

 

Windows Server 2003 Administration tolls pack can only be installled on

Windows XP Professional with QFE Q329357 applied, on Windows XP Professional

Service Pack 1 or later, or on computers running windows server 2003

operating systems.

 

What can this be?

 

 

"Vera Noest [MVP]" wrote:

> Ough, that's a bunch of problems!

>

> No, the profile unload error has nothing to do with licensing, but

> it can very well be related to the failure of the TS to locate a DC

> (which holds the roaming profiles, right?).

>

> For the network / DC / GPO problems, please post to the sbs

> newsgroup. SBS is special in many ways, and I've never run an SBS

> server.

>

> Regarding the TS Licensing: sounds like your old SBS server hosted

> the TS Licensing Services. So now you don't have any.

> You'll have to install the TS Licensing Service on the new server,

> and then phone the Clearinghouse to get your licenses re-issued for

> installation on the new server.

> Make sure that you have all the paperwork at hand when you phone

> them.

>

> 291795 - HOW TO: Locate a Phone Number for the Microsoft

> Clearinghouse

> http://support.microsoft.com/?kbid=291795

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> =?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote on

> 26 nov 2007:

>

> > Hi Vera!

> >

> > I've installed this fix that you recommended for the profiles.

> > Hope for this to work. I also wonder if this can have something

> > to with the license. I have installed a new small business

> > server in this network but the terminal server is still the same

> > as before. I had 20 TS license before the installation but now

> > it seems like there is no license server installed. Can I move

> > these license maybe in some way?

> >

> > I also have i error in the eventlog.

> >

> > Event ID: 1054

> > Source: Userenv

> >

> > Windows cannot obtain the domain controller name for your

> > computer network. (An unexpected network error occured.). Group

> > Policy processing aborted.

> >

> > This error comes upp all the way in the log.

> >

> > I also run Symantec endpoint protection on this system.

>

[Guest Vera Noest [MVP]]

Re: Roaming profiles cannot login random

 

UPHClean should be installed on the server which has a problem with

unloading the profile, that is in your case the Terminal Server. It

doesn't matter where the roaming profile is stored.

 

From the download page:

"The User Profile Hive Cleanup service helps to ensure user

sessions are completely terminated when a user logs off."

 

The error message that you get starting the TS Licensing Manager

seems to indicate that you have tried to install the 2003 Adminpak.

Where are you trying to start the TS Licensing Manager? On the TS,

or on your client? And on which box did you install the Adminpak?

 

Have you read the KB article about known issues with installation

of the SP1 Adminpak?

 

304718 - How to use the Administration Tools Pack to remotely

administer computers that are running Windows Server 2003, Windows

XP, or Windows 2000

http://support.microsoft.com/?kbid=304718

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote on

27 nov 2007 in microsoft.public.windows.terminal_services:

> Hi Again Vera!

>

> I've installed the UPH clean utility, but i ran it first this

> morning on the ts server. I should not run it on the SBS server

> where the profile is stored? Cause I login to the ts server.

>

> After I ran this tool I got a new problem! When i try to go into

> the "Terminal Server licensing" I can't access it and get this

> error.

>

> Windows Server 2003 Administration tolls pack can only be

> installled on Windows XP Professional with QFE Q329357 applied,

> on Windows XP Professional Service Pack 1 or later, or on

> computers running windows server 2003 operating systems.

>

> What can this be?

>

>

> "Vera Noest [MVP]" wrote:

>

>> Ough, that's a bunch of problems!

>>

>> No, the profile unload error has nothing to do with licensing,

>> but it can very well be related to the failure of the TS to

>> locate a DC (which holds the roaming profiles, right?).

>>

>> For the network / DC / GPO problems, please post to the sbs

>> newsgroup. SBS is special in many ways, and I've never run an

>> SBS server.

>>

>> Regarding the TS Licensing: sounds like your old SBS server

>> hosted the TS Licensing Services. So now you don't have any.

>> You'll have to install the TS Licensing Service on the new

>> server, and then phone the Clearinghouse to get your licenses

>> re-issued for installation on the new server.

>> Make sure that you have all the paperwork at hand when you

>> phone them.

>>

>> 291795 - HOW TO: Locate a Phone Number for the Microsoft

>> Clearinghouse

>> http://support.microsoft.com/?kbid=291795

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> *----------- Please reply in newsgroup -------------*

>>

>> =?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote

>> on 26 nov 2007:

>>

>> > Hi Vera!

>> >

>> > I've installed this fix that you recommended for the

>> > profiles. Hope for this to work. I also wonder if this can

>> > have something to with the license. I have installed a new

>> > small business server in this network but the terminal server

>> > is still the same as before. I had 20 TS license before the

>> > installation but now it seems like there is no license server

>> > installed. Can I move these license maybe in some way?

>> >

>> > I also have i error in the eventlog.

>> >

>> > Event ID: 1054

>> > Source: Userenv

>> >

>> > Windows cannot obtain the domain controller name for your

>> > computer network. (An unexpected network error occured.).

>> > Group Policy processing aborted.

>> >

>> > This error comes upp all the way in the log.

>> >

>> > I also run Symantec endpoint protection on this system.

[Guest Hank Arnold (MVP)]

Re: Roaming profiles cannot login random

 

 

Frankly, my advice is to intall it on *EVERY* computer.

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

 

Vera Noest [MVP] wrote:

> UPHClean should be installed on the server which has a problem with

> unloading the profile, that is in your case the Terminal Server. It

> doesn't matter where the roaming profile is stored.

>

> From the download page:

> "The User Profile Hive Cleanup service helps to ensure user

> sessions are completely terminated when a user logs off."

>

> The error message that you get starting the TS Licensing Manager

> seems to indicate that you have tried to install the 2003 Adminpak.

> Where are you trying to start the TS Licensing Manager? On the TS,

> or on your client? And on which box did you install the Adminpak?

>

> Have you read the KB article about known issues with installation

> of the SP1 Adminpak?

>

> 304718 - How to use the Administration Tools Pack to remotely

> administer computers that are running Windows Server 2003, Windows

> XP, or Windows 2000

> http://support.microsoft.com/?kbid=304718

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote on

> 27 nov 2007 in microsoft.public.windows.terminal_services:

>

>> Hi Again Vera!

>>

>> I've installed the UPH clean utility, but i ran it first this

>> morning on the ts server. I should not run it on the SBS server

>> where the profile is stored? Cause I login to the ts server.

>>

>> After I ran this tool I got a new problem! When i try to go into

>> the "Terminal Server licensing" I can't access it and get this

>> error.

>>

>> Windows Server 2003 Administration tolls pack can only be

>> installled on Windows XP Professional with QFE Q329357 applied,

>> on Windows XP Professional Service Pack 1 or later, or on

>> computers running windows server 2003 operating systems.

>>

>> What can this be?

>>

>>

>> "Vera Noest [MVP]" wrote:

>>

>>> Ough, that's a bunch of problems!

>>>

>>> No, the profile unload error has nothing to do with licensing,

>>> but it can very well be related to the failure of the TS to

>>> locate a DC (which holds the roaming profiles, right?).

>>>

>>> For the network / DC / GPO problems, please post to the sbs

>>> newsgroup. SBS is special in many ways, and I've never run an

>>> SBS server.

>>>

>>> Regarding the TS Licensing: sounds like your old SBS server

>>> hosted the TS Licensing Services. So now you don't have any.

>>> You'll have to install the TS Licensing Service on the new

>>> server, and then phone the Clearinghouse to get your licenses

>>> re-issued for installation on the new server.

>>> Make sure that you have all the paperwork at hand when you

>>> phone them.

>>>

>>> 291795 - HOW TO: Locate a Phone Number for the Microsoft

>>> Clearinghouse

>>> http://support.microsoft.com/?kbid=291795

>>>

>>> _________________________________________________________

>>> Vera Noest

>>> MCSE, CCEA, Microsoft MVP - Terminal Server

>>> TS troubleshooting: http://ts.veranoest.net

>>> *----------- Please reply in newsgroup -------------*

>>>

>>> =?Utf-8?B?U3VyZmVy?= <Surfer@discussions.microsoft.com> wrote

>>> on 26 nov 2007:

>>>

>>>> Hi Vera!

>>>>

>>>> I've installed this fix that you recommended for the

>>>> profiles. Hope for this to work. I also wonder if this can

>>>> have something to with the license. I have installed a new

>>>> small business server in this network but the terminal server

>>>> is still the same as before. I had 20 TS license before the

>>>> installation but now it seems like there is no license server

>>>> installed. Can I move these license maybe in some way?

>>>>

>>>> I also have i error in the eventlog.

>>>>

>>>> Event ID: 1054

>>>> Source: Userenv

>>>>

>>>> Windows cannot obtain the domain controller name for your

>>>> computer network. (An unexpected network error occured.).

>>>> Group Policy processing aborted.

>>>>

>>>> This error comes upp all the way in the log.

>>>>

>>>> I also run Symantec endpoint protection on this system.