hi i need help please

[michaelhare]

i have a iqon pc which comes with a recovery system but it no longer works for some reason how could i get it to work again.

[RandyL]

Hi michael;

What is the model and number of the Iqon PC?

 

Are you trying to use a recovery disk or restore to factory defaults from a partition on the drive?

 

If it's the latter how did you used to start the proccess? Also does the recovery partition show in disk management?

 

I see you show your operating system as 2005. By operating system we need to know if it's Windows XP, XP Pro, Vista Basic, Vista Home Premium etc.

[michaelhare]

i have a iqon pc which comes with a recovery system but it no longer works for some reason how could i get it to work again.

 

Hi michael;

What is the model and number of the Iqon PC?

 

Are you trying to use a recovery disk or restore to factory defaults from a partition on the drive?

 

If it's the latter how did you used to start the proccess? Also does the recovery partition show in disk management?

 

I see you show your operating system as 2005. By operating system we need to know if it's Windows XP, XP Pro, Vista Basic, Vista Home Premium etc.

 

 

 

where would i find the model and number of my iqon pc?

 

i used to start the proccess by pressing f10 when turning on my pc. i dont no wat u mean by dose it show in disk management.

 

im using windows xp media center edition 2005

[RandyL]

Log on as administrator.

Click Start, click Run, type compmgmt.msc, and then click OK.

On the left click Disk Management.

 

That should show you if have a recovery partition and if it's healthy. Usually it will show the C Drive as the main drive and the D Drive as the recovery drive. Can you tell us what you see there?

 

If the D Drive/Recovery Drive is not present or healthy then I would say that option no longer exists.

 

Why are you trying to run the recovery proccess? More information about that might help us.

 

Is this a laptop or a desktop computer?

 

F10 does appear to be the right key to press at bootup for Iqon but support options at the Iqon site appear to be almost nothing at all.

[michaelhare]

Log on as administrator.

Click Start, click Run, type compmgmt.msc, and then click OK.

On the left click Disk Management.

 

That should show you if have a recovery partition and if it's healthy. Usually it will show the C Drive as the main drive and the D Drive as the recovery drive. Can you tell us what you see there?

 

If the D Drive/Recovery Drive is not present or healthy then I would say that option no longer exists.

 

Why are you trying to run the recovery proccess? More information about that might help us.

 

Is this a laptop or a desktop computer?

 

F10 does appear to be the right key to press at bootup for Iqon but support options at the Iqon site appear to be almost nothing at all.

 

 

i click Disk Management and it comes up saying the dependency service or group failed to start.

 

its a desktop computer

 

im trying to do it because i downloaded a server pack from microsoft and it down craded my pc to 2002 when it shoud be 2005

[RandyL]

Try typing diskmgmt.msc in the run box.

 

What service pack was this?

 

What version of Media Center did this PC have when you bought it?

 

Have you tried contacting Iqon support to see if they can supply you with a recovery disk?

 

Have you ever used a Disk to load the Operating System?

[michaelhare]

Try typing diskmgmt.msc in the run box.

 

What service pack was this?

 

What version of Media Center did this PC have when you bought it?

 

Have you tried contacting Iqon support to see if they can supply you with a recovery disk?

 

Have you ever used a Disk to load the Operating System?

 

that faild to.

 

service pack 3

 

windows media center edition 2005

 

i did contact them by email and got a email back saying they have gone bust.

 

no i never used a disk

[BeeCeeBee]

A dependency service problem is usually a fault attributable directly to the Operating System. You may want to take a look in the event manager and see if it indicates what service failed to load.

How to view and manage event logs in Event Viewer in Windows XP

 

That being said, did you buy this PC new? I do not see how downloading a service pack can change the operating system or roll it back to an earlier version.

[RandyL]

Like BeeCeeBee said A service pack would not roll back your version.

 

Your version according to you is now 2002 after a service pack which we know no details on while you state your version should be 2005. There was no mention of that originally. Instead you just said your version was 2005 but now you state is 2002 for some reason.

 

The recovery partition no longer works when it used to work.

 

It sounds to me like you ran an upgrade or reinstalled from a disk not meant for your system possibly from a hacked version of Media Center which has now formatted your drive thus removing the original recovery partition.

 

As such F10 will not work ever again as the OS files on the drive are gone. As per why you can't access disk management I suspect the same reasons. Hacked versions are fraught with problems.

 

Since Iqon is out of business I believe your only option is to purchase a full retail XP.

[Tootech]

Iqon went out of business a while ago unfortunately.

 

Their PC's used Recovery Angel to reinstall Windows from F10. As Randy says, the only way to rebuild Windows MCE is to buy your own copy.

 

i downloaded a server pack from microsoft and it down craded my pc to 2002 when it shoud be 2005

 

Why can't you uninstall this update that you downloaded from Microsoft?

 

All updates are removeable, and you havn't mentioned whether or not you attempted to remove it/them.

 

Also, are there any other problems with your system ie Media Center doesn't work anymore etc etc.

 

Your only 'free' option could be to remove the updates....