pinknfluffy1985 Posted March 7, 2009 Posted March 7, 2009 Hay ya I need help. My Laptop is driving me up the wall. I have a problem with my CD/DVDW Drive. It's got me baffled and I just can't seem to fix it so I wonder if anyone can help me out here? Ok here's the sum up, My Drive can't read CD's of any kind (Music, programs, even the driver disk it just can't read). Every time I put a CD in there it just can't read it. I've been into My Computer to see if it was the autorun but it's not. It says the drive is empty. But When I put a DVD in it can read it and even plays it no problem. Any DVD I put it (Data, films, blank) it can read with no problems. This drive just doesn't seem to like CD's. I have no idea what's going on here. I have tried backdating it to a previous drive update to see if that works but it wont backdate. It says that there is no earlier drive to backdate to. So I've tried looking online for an update to download but no luck so I've tried to look for the same drive to download so I can do a reinstall of it but again no luck. I've done troubleshoot and that was a waste of time. I've even gone into the drive and the only message I get is that it's working fine. The CD/DVDW Drive I have is: TSSTcorp CD/DVDW SN-W082B Please can someone help as this thing is driving me up the wall and buying a new one is really a last resort as I don't really want a new one (Laptop or drive). Also this is the only CD/DVD drive I have in the house. pinknfluffy1985 X Quote
BeeCeeBee Posted March 7, 2009 Posted March 7, 2009 Without looking deeper into what may possibly have gone wrong, it would seem that it really may simply be a faulty drive. CDs and DVDs are read by different components of the same drive. It is not unusual for one to fail and the other to be just fine. That is probably not what you want to hear but it may save you a lot of aggravation if you accept that as a probability. Quote "Familiarity breeds contempt - and children." Mark Twain
Plastic Nev Posted March 7, 2009 Posted March 7, 2009 Hi Pinknfluffy, To just back up and add to Beeceebee, there are two readwrite heads in combination DVD/CD Drives, one for the CD and the other for the DVD, I am sorry but it is not uncommon for one head to fail and leave the other ok. In most cases the failure will also not show up in device manager or elsewhere as there is usually nothing monitoring the status of the laser in the head. I am afraid it may need a new drive. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
163richardb Posted March 17, 2009 Posted March 17, 2009 Hi Pinknfluffy, To just back up and add to Beeceebee, there are two readwrite heads in combination DVD/CD Drives, one for the CD and the other for the DVD, I am sorry but it is not uncommon for one head to fail and leave the other ok. In most cases the failure will also not show up in device manager or elsewhere as there is usually nothing monitoring the status of the laser in the head. I am afraid it may need a new drive. As a further twist to this problem , my laptop dvd/cd drive will play DVDs and CD albums - but not CD singles !! ie , CDs with only 2 - 4 tracks , not a full disk ! When i load one it just whirls round and clicks. Any ideas ? Richard Quote
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