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Win 98 protected mode startup trouble


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Guest bob urz
Posted

I am working on a Compaq presario 7000 with amd 800MHZ 128mb ram machine

that has developed a strange start up problem. It won't start up in

protected (normal) mode). i cleared some junk off the machine with no

change by adaware and AV scans. sometimes, it would start with a IOS

error and halt. most of the time, it just bounces you back to safe mode

which it will start in and run now. i tried disabling devices in the

hardware profile, but no change. now, it i do a step by step start up by

using the F8 start up before it boots, i can get it to start normally.

but if i reboot and don't do the same step by step, it kicks me back to

safe mode. boot log in step by step shows all ok. What could cause this

kind of no protected mode behavior? i also disabled DMA in the HD and

CD, but this did not solve the problem.

 

Bob

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Guest bob urz
Posted

Re: Win 98 protected mode startup trouble

 

bob urz wrote:

> I am working on a Compaq presario 7000 with amd 800MHZ 128mb ram machine

> that has developed a strange start up problem. It won't start up in

> protected (normal) mode). i cleared some junk off the machine with no

> change by adaware and AV scans. sometimes, it would start with a IOS

> error and halt. most of the time, it just bounces you back to safe mode

> which it will start in and run now. i tried disabling devices in the

> hardware profile, but no change. now, it i do a step by step start up by

> using the F8 start up before it boots, i can get it to start normally.

> but if i reboot and don't do the same step by step, it kicks me back to

> safe mode. boot log in step by step shows all ok. What could cause this

> kind of no protected mode behavior? i also disabled DMA in the HD and

> CD, but this did not solve the problem.

>

> Bob

update on bootlog.

 

when i step through manually on F8 boot, no load failures.

 

If i try to do a normal boot with bootlog, all is well up until the

fonts. load Display resources ini OK, then 97 fonts are Loadfail with

code 016

14 foreign fonts then load OK after the massive true type load failures.

It then gets down to

[00149a38] starting unknown (htreereserved\0)

[00149a38

[00149a3a]

[00149a3a] enumerating unknown (Htree\reserved\0)

 

Then the boot log stops.

On the step through manual boot it continues on with no failures then

boots. Seems like something is not initializing quickly enough?

I had two memory chips in the machine and swapped them, but no change in

symptoms. Does not seem to be any memory timing settings in this old bios.

 

Bob

 

Bob

Posted

Re: Win 98 protected mode startup trouble

 

bob urz wrote:

| bob urz wrote:

|> I am working on a Compaq presario 7000 with amd 800MHZ 128mb ram

|> machine that has developed a strange start up problem. It won't

|> start up in protected (normal) mode). i cleared some junk off the

|> machine with no change by adaware and AV scans. sometimes, it would

|> start with a IOS error and halt. most of the time, it just bounces

|> you back to safe mode which it will start in and run now. i tried

|> disabling devices in the hardware profile, but no change. now, it i

|> do a step by step start up by using the F8 start up before it boots,

|> i can get it to start normally. but if i reboot and don't do the

|> same step by step, it kicks me back to safe mode. boot log in step

|> by step shows all ok. What could cause this kind of no protected

|> mode behavior? i also disabled DMA in the HD and CD, but this did

|> not solve the problem.

|>

|> Bob

| update on bootlog.

|

| when i step through manually on F8 boot, no load failures.

|

| If i try to do a normal boot with bootlog, all is well up until the

| fonts. load Display resources ini OK, then 97 fonts are Loadfail with

| code 016

| 14 foreign fonts then load OK after the massive true type load

| failures. It then gets down to

 

I don't get font failures in mine, but I've read that it could be normal

for some machines & should not prevent a boot. On the other hand, going

by...

 

http://www.google.com/search?hl=en&q=HTREE%5CRESERVED%5C0&btnG=Google+Search

Google finds about 613 for HTREE\RESERVED\0.

 

...., it does seems the font failures seem to accompany the

HTREE\RESERVED\0 part of it in other complaints. I'm not sure what to

think. Can it be looking for all those missing fonts at boot is putting

an extra strain on the hard drive?

 

| [00149a38] starting unknown (htreereserved\0)

| [00149a38

| [00149a3a]

| [00149a3a] enumerating unknown (Htree\reserved\0)

 

Those lines are normal, but you should get another afterwards...

 

[0017B71B] Starting Unknown (HTREE\RESERVED\0)

[0017B71B] Started Unknown (HTREE\RESERVED\0)

[0017B71B] Enumerating Unknown (HTREE\RESERVED\0)

[0017B71B] Enumerated Unknown (HTREE\RESERVED\0)

 

| Then the boot log stops.

 

Normally, the last thing it was trying to do is the culprit.

HTREE\RESERVED\0 may be referring to files on the hard drive.

 

| On the step through manual boot it continues on with no failures then

| boots. Seems like something is not initializing quickly enough?

 

It could be as you suspect. Maybe the hard drive is having trouble

spinning up to full speed quick enough.

 

| I had two memory chips in the machine and swapped them, but no change

| in symptoms. Does not seem to be any memory timing settings in this

| old bios.

 

I wouldn't willy-nilly do everything I read in that Google search. But

it wouldn't hurt to check the hard drive per this ancient post of

glee's...

 

........Quote.......

You should run the diagnostics for the brand of hard drive that is in

the computer.

 

If you don't know what brand the drive is, you can download the

limited-use free edition of OnTrack Data Advisor from this location:

http://www.ontrack.com/freesoftware/#dataadvisor

 

When you click the download link on that page for Data Advisor 5.0 Free

edition, you will be taken to a page to register with the OnTrack site,

then you will be able to download the diskette creator file.

 

The downloads are diskette creators. They are to be run once from a

working Windows system and will guide you through the process of

extracting the Data Advisor onto a 3.5" floppy disk.

 

Download and Use Instructions:

http://www.ontrack.com/dataadvisor/downloadinfo.asp

 

Hard Drive Diagnostic Programs by Vendor:

 

The older version of SeaTools, for creating a bootable CD, is here:

http://www.majorgeeks.com/download2858.html

 

Hard Drive Diagnostic Programs by Vendor:

 

OnTrack Data Advisor:

http://www.ontrack.com/freesoftware/#dataadvisor

IBM/Hitachi Drive Fitness Test:

http://www.hgst.com/hdd/support/download.htm

Western Digital Data Lifeguard Tools:

http://support.wdc.com/download/

Quantum/Maxtor PowerMax:

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=PowerMax_4.23&vgnextoid=a37d8b9c4a8ff010VgnVCM100000dd04090aRCRD

or

http://www.majorgeeks.com/Maxtor_Powermax_d1386.html

Seagate SeaTools for DOS:

http://www.seagate.com/www/en-us/support/downloads/seatools

 

--

Glen Ventura, MS MVP W95/98 Systems

http://dts-l.org/goodpost.htm

......End.of... URLs of Glee...

 

After that, maybe a Scandisk/Defrag will help to make files more quickly

accessible during boot. BUT don't let them constantly restart. If they

try, post back for a cure. Also...

 

I must warn that Scandisk may not do a great job when there

is a great one to do...

http://cquirke.mvps.org/9x/scandisk.htm

Therefore, perhaps UNcheck "Automatically fix errors" on it's front

screen. It will then ask whether you want each error fixed. If it

sounds truly horrible, say "No!", and post the log. The log will be

"C:\Scandisk.log".

 

 

| Bob

|

| Bob

 

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

Guest Ben Myers
Posted

Re: Win 98 protected mode startup trouble

 

"bob urz" <soundu2@yahoo.com> wrote in message news:Op$o37IMIHA.4740@TK2MSFTNGP02.phx.gbl...

> I am working on a Compaq presario 7000 with amd 800MHZ 128mb ram machine

> that has developed a strange start up problem. It won't start up in

> protected (normal) mode). i cleared some junk off the machine with no

> change by adaware and AV scans. sometimes, it would start with a IOS

> error and halt. most of the time, it just bounces you back to safe mode

> which it will start in and run now. i tried disabling devices in the

> hardware profile, but no change. now, it i do a step by step start up by

> using the F8 start up before it boots, i can get it to start normally.

> but if i reboot and don't do the same step by step, it kicks me back to

> safe mode. boot log in step by step shows all ok. What could cause this

> kind of no protected mode behavior? i also disabled DMA in the HD and

> CD, but this did not solve the problem.

 

Press the F8 key during bootup and select "Logged". Then examine the

"c:\bootlog.txt" file.

 

Ben


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