Printer Driver being reset at login

November 27, 2007

Windows 2003 Sp2 / clients - windows xp

Every time I log in (with different accounts) the driver for a remote

printer gets reset. How do I change this. I checked the Group Policy and the

settings are "not configured" I waited 60 seconds after login to make a

change on the printer settings as per MS instructions and waited 60 seconds

for that change to be saved to the client. How do I get the driver I want to

stick when the users log in

Thanks,

SJMP

November 27, 2007

Re: Printer Driver being reset at login

Besides witing for 60 seconds after making a change to the Device

settings of the printer, did you also make a change in some of the

other properties?

243942 - Terminal Services printer redirection not signaled on

change to server-side Device Settings tab in Windows 2000 or

Windows Server 2003

http://support.microsoft.com/?kbid=243942

Note that the modified settings are cached on the *client*, so if

you log on from another client, you'll not get the modified

settings.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

in microsoft.public.windows.terminal_services:

> Windows 2003 Sp2 / clients - windows xp

>

> Every time I log in (with different accounts) the driver for a

> remote printer gets reset. How do I change this. I checked the

> Group Policy and the settings are "not configured" I waited 60

> seconds after login to make a change on the printer settings as

> per MS instructions and waited 60 seconds for that change to be

> saved to the client. How do I get the driver I want to stick

> when the users log in

>

> Thanks,

>

> SJMP

November 27, 2007

Re: Printer Driver being reset at login

Yes I did. and that did not work

"Vera Noest [MVP]" wrote:

> Besides witing for 60 seconds after making a change to the Device

> settings of the printer, did you also make a change in some of the

> other properties?

>

> 243942 - Terminal Services printer redirection not signaled on

> change to server-side Device Settings tab in Windows 2000 or

> Windows Server 2003

> http://support.microsoft.com/?kbid=243942

>

> Note that the modified settings are cached on the *client*, so if

> you log on from another client, you'll not get the modified

> settings.

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

> in microsoft.public.windows.terminal_services:

>

> > Windows 2003 Sp2 / clients - windows xp

> >

> > Every time I log in (with different accounts) the driver for a

> > remote printer gets reset. How do I change this. I checked the

> > Group Policy and the settings are "not configured" I waited 60

> > seconds after login to make a change on the printer settings as

> > per MS instructions and waited 60 seconds for that change to be

> > saved to the client. How do I get the driver I want to stick

> > when the users log in

> >

> > Thanks,

> >

> > SJMP

>

November 28, 2007

Re: Printer Driver being reset at login

Hello,

Thank you for using newsgroup!

From your post, the issue is occurring on all Windows XP clients?

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| Thread-Topic: Printer Driver being reset at login

| thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

| X-WBNR-Posting-Host: 207.46.19.197

| From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| Subject: Re: Printer Driver being reset at login

| Date: Tue, 27 Nov 2007 12:49:01 -0800

| Lines: 39

| Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| MIME-Version: 1.0

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microsoft.public.windows.terminal_services:13274

| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| X-Tomcat-NG: microsoft.public.windows.terminal_services

|

| Yes I did. and that did not work

|

| "Vera Noest [MVP]" wrote:

|

| > Besides witing for 60 seconds after making a change to the Device

| > settings of the printer, did you also make a change in some of the

| > other properties?

| >

| > 243942 - Terminal Services printer redirection not signaled on

| > change to server-side Device Settings tab in Windows 2000 or

| > Windows Server 2003

| > http://support.microsoft.com/?kbid=243942

| >

| > Note that the modified settings are cached on the *client*, so if

| > you log on from another client, you'll not get the modified

| > settings.

| > _________________________________________________________

| > Vera Noest

| > MCSE, CCEA, Microsoft MVP - Terminal Server

| > TS troubleshooting: http://ts.veranoest.net

| > ___ please respond in newsgroup, NOT by private email ___

| >

| > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

| > in microsoft.public.windows.terminal_services:

| >

| > > Windows 2003 Sp2 / clients - windows xp

| > >

| > > Every time I log in (with different accounts) the driver for a

| > > remote printer gets reset. How do I change this. I checked the

| > > Group Policy and the settings are "not configured" I waited 60

| > > seconds after login to make a change on the printer settings as

| > > per MS instructions and waited 60 seconds for that change to be

| > > saved to the client. How do I get the driver I want to stick

| > > when the users log in

| > >

| > > Thanks,

| > >

| > > SJMP

| >

|

November 28, 2007

Re: Printer Driver being reset at login

Well it is client specific since different drivers will work on different

printers. I just need to know how to fix it on one client. I made additional

changes on the printer properties as per MS and it still did not work. always

defaulting to another driver.

I tried making the change logging in with administrator and still it did not

work.

""Ken Zhao [MSFT]"" wrote:

> Hello,

>

> Thank you for using newsgroup!

>

> From your post, the issue is occurring on all Windows XP clients?

>

> Thanks & Regards,

>

> Ken Zhao

>

> Microsoft Online Support

> Microsoft Global Technical Support Center

>

> Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

> ====================================================

> When responding to posts, please "Reply to Group" via your newsreader so

> that others may learn and benefit from your issue.

> ====================================================

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> --------------------

> | Thread-Topic: Printer Driver being reset at login

> | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

> | X-WBNR-Posting-Host: 207.46.19.197

> | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | Subject: Re: Printer Driver being reset at login

> | Date: Tue, 27 Nov 2007 12:49:01 -0800

> | Lines: 39

> | Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | MIME-Version: 1.0

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> | charset="Utf-8"

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> | X-Newsreader: Microsoft CDO for Windows 2000

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> | Newsgroups: microsoft.public.windows.terminal_services

> | Path: TK2MSFTNGHUB02.phx.gbl

> | Xref: TK2MSFTNGHUB02.phx.gbl

> microsoft.public.windows.terminal_services:13274

> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | X-Tomcat-NG: microsoft.public.windows.terminal_services

> |

> | Yes I did. and that did not work

> |

> | "Vera Noest [MVP]" wrote:

> |

> | > Besides witing for 60 seconds after making a change to the Device

> | > settings of the printer, did you also make a change in some of the

> | > other properties?

> | >

> | > 243942 - Terminal Services printer redirection not signaled on

> | > change to server-side Device Settings tab in Windows 2000 or

> | > Windows Server 2003

> | > http://support.microsoft.com/?kbid=243942

> | >

> | > Note that the modified settings are cached on the *client*, so if

> | > you log on from another client, you'll not get the modified

> | > settings.

> | > _________________________________________________________

> | > Vera Noest

> | > MCSE, CCEA, Microsoft MVP - Terminal Server

> | > TS troubleshooting: http://ts.veranoest.net

> | > ___ please respond in newsgroup, NOT by private email ___

> | >

> | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

> | > in microsoft.public.windows.terminal_services:

> | >

> | > > Windows 2003 Sp2 / clients - windows xp

> | > >

> | > > Every time I log in (with different accounts) the driver for a

> | > > remote printer gets reset. How do I change this. I checked the

> | > > Group Policy and the settings are "not configured" I waited 60

> | > > seconds after login to make a change on the printer settings as

> | > > per MS instructions and waited 60 seconds for that change to be

> | > > saved to the client. How do I get the driver I want to stick

> | > > when the users log in

> | > >

> | > > Thanks,

> | > >

> | > > SJMP

> | >

> |

>

November 29, 2007

Re: Printer Driver being reset at login

Hello,

Based on your current situation, I suggest you first check the permission

of the user who logon to see if the user have proper permission to change

printer properties of the printer.

In addition, also please check the following registry key to see if the

user has full control permission:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| Thread-Topic: Printer Driver being reset at login

| thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| X-WBNR-Posting-Host: 207.46.192.207

| From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| Subject: Re: Printer Driver being reset at login

| Date: Wed, 28 Nov 2007 06:05:02 -0800

| Lines: 105

| Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| Newsgroups: microsoft.public.windows.terminal_services

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13315

| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| X-Tomcat-NG: microsoft.public.windows.terminal_services

|

| Well it is client specific since different drivers will work on different

| printers. I just need to know how to fix it on one client. I made

additional

| changes on the printer properties as per MS and it still did not work.

always

| defaulting to another driver.

|

| I tried making the change logging in with administrator and still it did

not

| work.

|

| ""Ken Zhao [MSFT]"" wrote:

|

| > Hello,

| >

| > Thank you for using newsgroup!

| >

| > From your post, the issue is occurring on all Windows XP clients?

| >

| > Thanks & Regards,

| >

| > Ken Zhao

| >

| > Microsoft Online Support

| > Microsoft Global Technical Support Center

| >

| > Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| > ====================================================

| > When responding to posts, please "Reply to Group" via your newsreader

so

| > that others may learn and benefit from your issue.

| > ====================================================

| > This posting is provided "AS IS" with no warranties, and confers no

rights.

| >

| > --------------------

| > | Thread-Topic: Printer Driver being reset at login

| > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

| > | X-WBNR-Posting-Host: 207.46.19.197

| > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | Subject: Re: Printer Driver being reset at login

| > | Date: Tue, 27 Nov 2007 12:49:01 -0800

| > | Lines: 39

| > | Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | MIME-Version: 1.0

| > | Content-Type: text/plain;

| > | charset="Utf-8"

| > | Content-Transfer-Encoding: 7bit

| > | X-Newsreader: Microsoft CDO for Windows 2000

| > | Content-Class: urn:content-classes:message

| > | Importance: normal

| > | Priority: normal

| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | Newsgroups: microsoft.public.windows.terminal_services

| > | Path: TK2MSFTNGHUB02.phx.gbl

| > | Xref: TK2MSFTNGHUB02.phx.gbl

| > microsoft.public.windows.terminal_services:13274

| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > |

| > | Yes I did. and that did not work

| > |

| > | "Vera Noest [MVP]" wrote:

| > |

| > | > Besides witing for 60 seconds after making a change to the Device

| > | > settings of the printer, did you also make a change in some of the

| > | > other properties?

| > | >

| > | > 243942 - Terminal Services printer redirection not signaled on

| > | > change to server-side Device Settings tab in Windows 2000 or

| > | > Windows Server 2003

| > | > http://support.microsoft.com/?kbid=243942

| > | >

| > | > Note that the modified settings are cached on the *client*, so if

| > | > you log on from another client, you'll not get the modified

| > | > settings.

| > | > _________________________________________________________

| > | > Vera Noest

| > | > MCSE, CCEA, Microsoft MVP - Terminal Server

| > | > TS troubleshooting: http://ts.veranoest.net

| > | > ___ please respond in newsgroup, NOT by private email ___

| > | >

| > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

| > | > in microsoft.public.windows.terminal_services:

| > | >

| > | > > Windows 2003 Sp2 / clients - windows xp

| > | > >

| > | > > Every time I log in (with different accounts) the driver for a

| > | > > remote printer gets reset. How do I change this. I checked the

| > | > > Group Policy and the settings are "not configured" I waited 60

| > | > > seconds after login to make a change on the printer settings as

| > | > > per MS instructions and waited 60 seconds for that change to be

| > | > > saved to the client. How do I get the driver I want to stick

| > | > > when the users log in

| > | > >

| > | > > Thanks,

| > | > >

| > | > > SJMP

| > | >

| > |

| >

|

November 29, 2007

Re: Printer Driver being reset at login

It is not a permission issue - as i mentioned before I logged in with the

domain admin account and had the same problem. Can you please provide steps

to fix this instead of shooting one suggestion at a time.

Thanks,

""Ken Zhao [MSFT]"" wrote:

> Hello,

>

> Based on your current situation, I suggest you first check the permission

> of the user who logon to see if the user have proper permission to change

> printer properties of the printer.

> In addition, also please check the following registry key to see if the

> user has full control permission:

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

>

> Thanks & Regards,

>

> Ken Zhao

>

> Microsoft Online Support

> Microsoft Global Technical Support Center

>

> Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

> ====================================================

> When responding to posts, please "Reply to Group" via your newsreader so

> that others may learn and benefit from your issue.

> ====================================================

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> --------------------

> | Thread-Topic: Printer Driver being reset at login

> | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

> | X-WBNR-Posting-Host: 207.46.192.207

> | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | Subject: Re: Printer Driver being reset at login

> | Date: Wed, 28 Nov 2007 06:05:02 -0800

> | Lines: 105

> | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> | MIME-Version: 1.0

> | Content-Type: text/plain;

> | charset="Utf-8"

> | Content-Transfer-Encoding: 7bit

> | X-Newsreader: Microsoft CDO for Windows 2000

> | Content-Class: urn:content-classes:message

> | Importance: normal

> | Priority: normal

> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | Newsgroups: microsoft.public.windows.terminal_services

> | Path: TK2MSFTNGHUB02.phx.gbl

> | Xref: TK2MSFTNGHUB02.phx.gbl

> microsoft.public.windows.terminal_services:13315

> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | X-Tomcat-NG: microsoft.public.windows.terminal_services

> |

> | Well it is client specific since different drivers will work on different

> | printers. I just need to know how to fix it on one client. I made

> additional

> | changes on the printer properties as per MS and it still did not work.

> always

> | defaulting to another driver.

> |

> | I tried making the change logging in with administrator and still it did

> not

> | work.

> |

> | ""Ken Zhao [MSFT]"" wrote:

> |

> | > Hello,

> | >

> | > Thank you for using newsgroup!

> | >

> | > From your post, the issue is occurring on all Windows XP clients?

> | >

> | > Thanks & Regards,

> | >

> | > Ken Zhao

> | >

> | > Microsoft Online Support

> | > Microsoft Global Technical Support Center

> | >

> | > Get Secure! - http://www.microsoft.com/security

> <http://www.microsoft.com/security>

> | > ====================================================

> | > When responding to posts, please "Reply to Group" via your newsreader

> so

> | > that others may learn and benefit from your issue.

> | > ====================================================

> | > This posting is provided "AS IS" with no warranties, and confers no

> rights.

> | >

> | > --------------------

> | > | Thread-Topic: Printer Driver being reset at login

> | > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

> | > | X-WBNR-Posting-Host: 207.46.19.197

> | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | > | Subject: Re: Printer Driver being reset at login

> | > | Date: Tue, 27 Nov 2007 12:49:01 -0800

> | > | Lines: 39

> | > | Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | > | MIME-Version: 1.0

> | > | Content-Type: text/plain;

> | > | charset="Utf-8"

> | > | Content-Transfer-Encoding: 7bit

> | > | X-Newsreader: Microsoft CDO for Windows 2000

> | > | Content-Class: urn:content-classes:message

> | > | Importance: normal

> | > | Priority: normal

> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | > | Newsgroups: microsoft.public.windows.terminal_services

> | > | Path: TK2MSFTNGHUB02.phx.gbl

> | > | Xref: TK2MSFTNGHUB02.phx.gbl

> | > microsoft.public.windows.terminal_services:13274

> | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

> | > |

> | > | Yes I did. and that did not work

> | > |

> | > | "Vera Noest [MVP]" wrote:

> | > |

> | > | > Besides witing for 60 seconds after making a change to the Device

> | > | > settings of the printer, did you also make a change in some of the

> | > | > other properties?

> | > | >

> | > | > 243942 - Terminal Services printer redirection not signaled on

> | > | > change to server-side Device Settings tab in Windows 2000 or

> | > | > Windows Server 2003

> | > | > http://support.microsoft.com/?kbid=243942

> | > | >

> | > | > Note that the modified settings are cached on the *client*, so if

> | > | > you log on from another client, you'll not get the modified

> | > | > settings.

> | > | > _________________________________________________________

> | > | > Vera Noest

> | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

> | > | > TS troubleshooting: http://ts.veranoest.net

> | > | > ___ please respond in newsgroup, NOT by private email ___

> | > | >

> | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov 2007

> | > | > in microsoft.public.windows.terminal_services:

> | > | >

> | > | > > Windows 2003 Sp2 / clients - windows xp

> | > | > >

> | > | > > Every time I log in (with different accounts) the driver for a

> | > | > > remote printer gets reset. How do I change this. I checked the

> | > | > > Group Policy and the settings are "not configured" I waited 60

> | > | > > seconds after login to make a change on the printer settings as

> | > | > > per MS instructions and waited 60 seconds for that change to be

> | > | > > saved to the client. How do I get the driver I want to stick

> | > | > > when the users log in

> | > | > >

> | > | > > Thanks,

> | > | > >

> | > | > > SJMP

> | > | >

> | > |

> | >

> |

>

November 30, 2007

Re: Printer Driver being reset at login

After reviewing your post, I notice you said "I made additional changes on

the printer properties as per MS and it still did not work. always

defaulting to another driver." What is the exact symptom? Do you mean the

default printer always use another driver? How do you know the printer is

using another driver? What is another driver? Is it a local printer driver?

To narrow down the issue, if you have installed multiple other printers on

the client, I suggest you temporarily remove all other printer drivers and

monitor the issue again.

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| Thread-Topic: Printer Driver being reset at login

| thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

| X-WBNR-Posting-Host: 207.46.19.197

| From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

<O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| Subject: Re: Printer Driver being reset at login

| Date: Wed, 28 Nov 2007 22:20:01 -0800

| Lines: 179

| Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| MIME-Version: 1.0

| Content-Type: text/plain;

| charset="Utf-8"

| Content-Transfer-Encoding: 7bit

| X-Newsreader: Microsoft CDO for Windows 2000

| Content-Class: urn:content-classes:message

| Importance: normal

| Priority: normal

| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| Newsgroups: microsoft.public.windows.terminal_services

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13342

| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| X-Tomcat-NG: microsoft.public.windows.terminal_services

|

| It is not a permission issue - as i mentioned before I logged in with the

| domain admin account and had the same problem. Can you please provide

steps

| to fix this instead of shooting one suggestion at a time.

|

| Thanks,

|

| ""Ken Zhao [MSFT]"" wrote:

|

| > Hello,

| >

| > Based on your current situation, I suggest you first check the

permission

| > of the user who logon to see if the user have proper permission to

change

| > printer properties of the printer.

| > In addition, also please check the following registry key to see if the

| > user has full control permission:

| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

| >

| > Thanks & Regards,

| >

| > Ken Zhao

| >

| > Microsoft Online Support

| > Microsoft Global Technical Support Center

| >

| > Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| > ====================================================

| > When responding to posts, please "Reply to Group" via your newsreader

so

| > that others may learn and benefit from your issue.

| > ====================================================

| > This posting is provided "AS IS" with no warranties, and confers no

rights.

| >

| > --------------------

| > | Thread-Topic: Printer Driver being reset at login

| > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| > | X-WBNR-Posting-Host: 207.46.192.207

| > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | Subject: Re: Printer Driver being reset at login

| > | Date: Wed, 28 Nov 2007 06:05:02 -0800

| > | Lines: 105

| > | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > | MIME-Version: 1.0

| > | Content-Type: text/plain;

| > | charset="Utf-8"

| > | Content-Transfer-Encoding: 7bit

| > | X-Newsreader: Microsoft CDO for Windows 2000

| > | Content-Class: urn:content-classes:message

| > | Importance: normal

| > | Priority: normal

| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | Newsgroups: microsoft.public.windows.terminal_services

| > | Path: TK2MSFTNGHUB02.phx.gbl

| > | Xref: TK2MSFTNGHUB02.phx.gbl

| > microsoft.public.windows.terminal_services:13315

| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > |

| > | Well it is client specific since different drivers will work on

different

| > | printers. I just need to know how to fix it on one client. I made

| > additional

| > | changes on the printer properties as per MS and it still did not

work.

| > always

| > | defaulting to another driver.

| > |

| > | I tried making the change logging in with administrator and still it

did

| > not

| > | work.

| > |

| > | ""Ken Zhao [MSFT]"" wrote:

| > |

| > | > Hello,

| > | >

| > | > Thank you for using newsgroup!

| > | >

| > | > From your post, the issue is occurring on all Windows XP clients?

| > | >

| > | > Thanks & Regards,

| > | >

| > | > Ken Zhao

| > | >

| > | > Microsoft Online Support

| > | > Microsoft Global Technical Support Center

| > | >

| > | > Get Secure! - http://www.microsoft.com/security

| > <http://www.microsoft.com/security>

| > | > ====================================================

| > | > When responding to posts, please "Reply to Group" via your

newsreader

| > so

| > | > that others may learn and benefit from your issue.

| > | > ====================================================

| > | > This posting is provided "AS IS" with no warranties, and confers no

| > rights.

| > | >

| > | > --------------------

| > | > | Thread-Topic: Printer Driver being reset at login

| > | > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

| > | > | X-WBNR-Posting-Host: 207.46.19.197

| > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | > | Subject: Re: Printer Driver being reset at login

| > | > | Date: Tue, 27 Nov 2007 12:49:01 -0800

| > | > | Lines: 39

| > | > | Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | > | MIME-Version: 1.0

| > | > | Content-Type: text/plain;

| > | > | charset="Utf-8"

| > | > | Content-Transfer-Encoding: 7bit

| > | > | X-Newsreader: Microsoft CDO for Windows 2000

| > | > | Content-Class: urn:content-classes:message

| > | > | Importance: normal

| > | > | Priority: normal

| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | > | Newsgroups: microsoft.public.windows.terminal_services

| > | > | Path: TK2MSFTNGHUB02.phx.gbl

| > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| > | > microsoft.public.windows.terminal_services:13274

| > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > | > |

| > | > | Yes I did. and that did not work

| > | > |

| > | > | "Vera Noest [MVP]" wrote:

| > | > |

| > | > | > Besides witing for 60 seconds after making a change to the

Device

| > | > | > settings of the printer, did you also make a change in some of

the

| > | > | > other properties?

| > | > | >

| > | > | > 243942 - Terminal Services printer redirection not signaled on

| > | > | > change to server-side Device Settings tab in Windows 2000 or

| > | > | > Windows Server 2003

| > | > | > http://support.microsoft.com/?kbid=243942

| > | > | >

| > | > | > Note that the modified settings are cached on the *client*, so

if

| > | > | > you log on from another client, you'll not get the modified

| > | > | > settings.

| > | > | > _________________________________________________________

| > | > | > Vera Noest

| > | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

| > | > | > TS troubleshooting: http://ts.veranoest.net

| > | > | > ___ please respond in newsgroup, NOT by private email ___

| > | > | >

| > | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov

2007

| > | > | > in microsoft.public.windows.terminal_services:

| > | > | >

| > | > | > > Windows 2003 Sp2 / clients - windows xp

| > | > | > >

| > | > | > > Every time I log in (with different accounts) the driver for a

| > | > | > > remote printer gets reset. How do I change this. I checked the

| > | > | > > Group Policy and the settings are "not configured" I waited 60

| > | > | > > seconds after login to make a change on the printer settings

as

| > | > | > > per MS instructions and waited 60 seconds for that change to

be

| > | > | > > saved to the client. How do I get the driver I want to stick

| > | > | > > when the users log in

| > | > | > >

| > | > | > > Thanks,

| > | > | > >

| > | > | > > SJMP

| > | > | >

| > | > |

| > | >

| > |

| >

|

December 3, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

The exact issue is the subject "Printer Driver being reset at login" I log in

to a TS from an remote Xp client. the xp client has a hp colorjet. The

printer is installed on the TS. The TS uses "Deskjet 895cxi" driver when it

installs the remote printer. This driver does not work with this printer. I

change it to "Laserjet 550" driver. This driver works.

The next time I reconnect the driver for this printer is set to "Deskjet

895cxi".

There are no other printers installed on the client. The client local

printer does not use "Deskjet 895cxi"

So once again. HOW DO I FIX THIS> Can someone please help! Going on a week

now and I have not gotten any valuable troublshooting information. This is

getting frustrating. What is controlling the Driver default the server? the

client? isolate that for me. Now, what can I reset clear..... to make the

change I want and let it stick.

THank you

SJMP

""Ken Zhao [MSFT]"" wrote:

> After reviewing your post, I notice you said "I made additional changes on

> the printer properties as per MS and it still did not work. always

> defaulting to another driver." What is the exact symptom? Do you mean the

> default printer always use another driver? How do you know the printer is

> using another driver? What is another driver? Is it a local printer driver?

>

> To narrow down the issue, if you have installed multiple other printers on

> the client, I suggest you temporarily remove all other printer drivers and

> monitor the issue again.

>

> Thanks & Regards,

>

> Ken Zhao

>

> Microsoft Online Support

> Microsoft Global Technical Support Center

>

> Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

> ====================================================

> When responding to posts, please "Reply to Group" via your newsreader so

> that others may learn and benefit from your issue.

> ====================================================

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> --------------------

> | Thread-Topic: Printer Driver being reset at login

> | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

> | X-WBNR-Posting-Host: 207.46.19.197

> | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | Subject: Re: Printer Driver being reset at login

> | Date: Wed, 28 Nov 2007 22:20:01 -0800

> | Lines: 179

> | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

> | MIME-Version: 1.0

> | Content-Type: text/plain;

> | charset="Utf-8"

> | Content-Transfer-Encoding: 7bit

> | X-Newsreader: Microsoft CDO for Windows 2000

> | Content-Class: urn:content-classes:message

> | Importance: normal

> | Priority: normal

> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | Newsgroups: microsoft.public.windows.terminal_services

> | Path: TK2MSFTNGHUB02.phx.gbl

> | Xref: TK2MSFTNGHUB02.phx.gbl

> microsoft.public.windows.terminal_services:13342

> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | X-Tomcat-NG: microsoft.public.windows.terminal_services

> |

> | It is not a permission issue - as i mentioned before I logged in with the

> | domain admin account and had the same problem. Can you please provide

> steps

> | to fix this instead of shooting one suggestion at a time.

> |

> | Thanks,

> |

> | ""Ken Zhao [MSFT]"" wrote:

> |

> | > Hello,

> | >

> | > Based on your current situation, I suggest you first check the

> permission

> | > of the user who logon to see if the user have proper permission to

> change

> | > printer properties of the printer.

> | > In addition, also please check the following registry key to see if the

> | > user has full control permission:

> | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

> | >

> | > Thanks & Regards,

> | >

> | > Ken Zhao

> | >

> | > Microsoft Online Support

> | > Microsoft Global Technical Support Center

> | >

> | > Get Secure! - http://www.microsoft.com/security

> <http://www.microsoft.com/security>

> | > ====================================================

> | > When responding to posts, please "Reply to Group" via your newsreader

> so

> | > that others may learn and benefit from your issue.

> | > ====================================================

> | > This posting is provided "AS IS" with no warranties, and confers no

> rights.

> | >

> | > --------------------

> | > | Thread-Topic: Printer Driver being reset at login

> | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

> | > | X-WBNR-Posting-Host: 207.46.192.207

> | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | > | Subject: Re: Printer Driver being reset at login

> | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

> | > | Lines: 105

> | > | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> | > | MIME-Version: 1.0

> | > | Content-Type: text/plain;

> | > | charset="Utf-8"

> | > | Content-Transfer-Encoding: 7bit

> | > | X-Newsreader: Microsoft CDO for Windows 2000

> | > | Content-Class: urn:content-classes:message

> | > | Importance: normal

> | > | Priority: normal

> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | > | Newsgroups: microsoft.public.windows.terminal_services

> | > | Path: TK2MSFTNGHUB02.phx.gbl

> | > | Xref: TK2MSFTNGHUB02.phx.gbl

> | > microsoft.public.windows.terminal_services:13315

> | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

> | > |

> | > | Well it is client specific since different drivers will work on

> different

> | > | printers. I just need to know how to fix it on one client. I made

> | > additional

> | > | changes on the printer properties as per MS and it still did not

> work.

> | > always

> | > | defaulting to another driver.

> | > |

> | > | I tried making the change logging in with administrator and still it

> did

> | > not

> | > | work.

> | > |

> | > | ""Ken Zhao [MSFT]"" wrote:

> | > |

> | > | > Hello,

> | > | >

> | > | > Thank you for using newsgroup!

> | > | >

> | > | > From your post, the issue is occurring on all Windows XP clients?

> | > | >

> | > | > Thanks & Regards,

> | > | >

> | > | > Ken Zhao

> | > | >

> | > | > Microsoft Online Support

> | > | > Microsoft Global Technical Support Center

> | > | >

> | > | > Get Secure! - http://www.microsoft.com/security

> | > <http://www.microsoft.com/security>

> | > | > ====================================================

> | > | > When responding to posts, please "Reply to Group" via your

> newsreader

> | > so

> | > | > that others may learn and benefit from your issue.

> | > | > ====================================================

> | > | > This posting is provided "AS IS" with no warranties, and confers no

> | > rights.

> | > | >

> | > | > --------------------

> | > | > | Thread-Topic: Printer Driver being reset at login

> | > | > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

> | > | > | X-WBNR-Posting-Host: 207.46.19.197

> | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | > | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | > | > | Subject: Re: Printer Driver being reset at login

> | > | > | Date: Tue, 27 Nov 2007 12:49:01 -0800

> | > | > | Lines: 39

> | > | > | Message-ID: <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | > | > | MIME-Version: 1.0

> | > | > | Content-Type: text/plain;

> | > | > | charset="Utf-8"

> | > | > | Content-Transfer-Encoding: 7bit

> | > | > | X-Newsreader: Microsoft CDO for Windows 2000

> | > | > | Content-Class: urn:content-classes:message

> | > | > | Importance: normal

> | > | > | Priority: normal

> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | > | > | Newsgroups: microsoft.public.windows.terminal_services

> | > | > | Path: TK2MSFTNGHUB02.phx.gbl

> | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

> | > | > microsoft.public.windows.terminal_services:13274

> | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

> | > | > |

> | > | > | Yes I did. and that did not work

> | > | > |

> | > | > | "Vera Noest [MVP]" wrote:

> | > | > |

> | > | > | > Besides witing for 60 seconds after making a change to the

> Device

> | > | > | > settings of the printer, did you also make a change in some of

> the

> | > | > | > other properties?

> | > | > | >

> | > | > | > 243942 - Terminal Services printer redirection not signaled on

> | > | > | > change to server-side Device Settings tab in Windows 2000 or

> | > | > | > Windows Server 2003

> | > | > | > http://support.microsoft.com/?kbid=243942

> | > | > | >

> | > | > | > Note that the modified settings are cached on the *client*, so

> if

> | > | > | > you log on from another client, you'll not get the modified

> | > | > | > settings.

> | > | > | > _________________________________________________________

> | > | > | > Vera Noest

> | > | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

> | > | > | > TS troubleshooting: http://ts.veranoest.net

> | > | > | > ___ please respond in newsgroup, NOT by private email ___

> | > | > | >

> | > | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27 nov

> 2007

> | > | > | > in microsoft.public.windows.terminal_services:

> | > | > | >

> | > | > | > > Windows 2003 Sp2 / clients - windows xp

> | > | > | > >

> | > | > | > > Every time I log in (with different accounts) the driver for a

> | > | > | > > remote printer gets reset. How do I change this. I checked the

> | > | > | > > Group Policy and the settings are "not configured" I waited 60

> | > | > | > > seconds after login to make a change on the printer settings

> as

> | > | > | > > per MS instructions and waited 60 seconds for that change to

> be

> | > | > | > > saved to the client. How do I get the driver I want to stick

> | > | > | > > when the users log in

> | > | > | > >

> | > | > | > > Thanks,

> | > | > | > >

> | > | > | > > SJMP

> | > | > | >

> | > | > |

> | > | >

> | > |

> | >

> |

>

December 3, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Aaah, but now you post a detailed description of the sequence of

events, and that makes a difference!

I could be wrong, but to me it sounds as if the substitute driver

is defined in a custom ntprintsubs.inf file (or whatever the file

is called on your system).

Check KB article 239088, which explains how you can configure the

server to use a specific driver (in your case the "Deskjet 895cxi"

driver) as a substitute when the real driver (for the HP Colorjet)

isn't available. Once you've located the custom .inf file, modify

it and changed the substitute driver to "Laserjet 550". Make sure

that you get the spelling right, it's case sensitive.

239088 - Windows 2000 or Windows Server 2003 Terminal Services

server logs events 1111, 1105, and 1106

http://support.microsoft.com/?kbid=239088

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 03 dec 2007

in microsoft.public.windows.terminal_services:

> The exact issue is the subject "Printer Driver being reset at

> login" I log in to a TS from an remote Xp client. the xp client

> has a hp colorjet. The printer is installed on the TS. The TS

> uses "Deskjet 895cxi" driver when it installs the remote

> printer. This driver does not work with this printer. I change

> it to "Laserjet 550" driver. This driver works.

>

> The next time I reconnect the driver for this printer is set to

> "Deskjet 895cxi".

>

> There are no other printers installed on the client. The client

> local printer does not use "Deskjet 895cxi"

>

> So once again. HOW DO I FIX THIS> Can someone please help! Going

> on a week now and I have not gotten any valuable troublshooting

> information. This is getting frustrating. What is controlling

> the Driver default the server? the client? isolate that for me.

> Now, what can I reset clear..... to make the change I want and

> let it stick.

>

> THank you

>

> SJMP

>

> ""Ken Zhao [MSFT]"" wrote:

>

>> After reviewing your post, I notice you said "I made additional

>> changes on the printer properties as per MS and it still did

>> not work. always defaulting to another driver." What is the

>> exact symptom? Do you mean the default printer always use

>> another driver? How do you know the printer is using another

>> driver? What is another driver? Is it a local printer driver?

>>

>> To narrow down the issue, if you have installed multiple other

>> printers on the client, I suggest you temporarily remove all

>> other printer drivers and monitor the issue again.

>>

>> Thanks & Regards,

>>

>> Ken Zhao

>>

>> Microsoft Online Support

>> Microsoft Global Technical Support Center

>>

>> --------------------

>> |

>> | It is not a permission issue - as i mentioned before I logged

>> | in with the domain admin account and had the same problem.

>> | Can you please provide

>> steps

>> | to fix this instead of shooting one suggestion at a time.

>> |

>> | Thanks,

>> |

>> | ""Ken Zhao [MSFT]"" wrote:

>> |

>> | > Hello,

>> | >

>> | > Based on your current situation, I suggest you first check

>> | > the

>> permission

>> | > of the user who logon to see if the user have proper

>> | > permission to

>> change

>> | > printer properties of the printer.

>> | > In addition, also please check the following registry key

>> | > to see if the user has full control permission:

>> | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

>> | >

>> | > Thanks & Regards,

>> | >

>> | > Ken Zhao

>> | >

>> | > Microsoft Online Support

>> | > Microsoft Global Technical Support Center

>> | >

>> | > --------------------

>> | > |

>> | > | Well it is client specific since different drivers will

>> | > | work on

>> different

>> | > | printers. I just need to know how to fix it on one

>> | > | client. I made

>> | > additional

>> | > | changes on the printer properties as per MS and it still

>> | > | did not

>> work.

>> | > always

>> | > | defaulting to another driver.

>> | > |

>> | > | I tried making the change logging in with administrator

>> | > | and still it

>> did

>> | > not

>> | > | work.

>> | > |

>> | > | ""Ken Zhao [MSFT]"" wrote:

>> | > |

>> | > | > Hello,

>> | > | >

>> | > | > Thank you for using newsgroup!

>> | > | >

>> | > | > From your post, the issue is occurring on all Windows

>> | > | > XP clients?

>> | > | >

>> | > | > Thanks & Regards,

>> | > | >

>> | > | > Ken Zhao

>> | > | >

>> | > | > Microsoft Online Support

>> | > | > Microsoft Global Technical Support Center

>> | > | >

>> | > | > --------------------

>> | > | > |

>> | > | > | Yes I did. and that did not work

>> | > | > |

>> | > | > | "Vera Noest [MVP]" wrote:

>> | > | > |

>> | > | > | > Besides witing for 60 seconds after making a change

>> | > | > | > to the

>> Device

>> | > | > | > settings of the printer, did you also make a change

>> | > | > | > in some of

>> the

>> | > | > | > other properties?

>> | > | > | >

>> | > | > | > 243942 - Terminal Services printer redirection not

>> | > | > | > signaled on change to server-side Device Settings

>> | > | > | > tab in Windows 2000 or Windows Server 2003

>> | > | > | > http://support.microsoft.com/?kbid=243942

>> | > | > | >

>> | > | > | > Note that the modified settings are cached on the

>> | > | > | > *client*, so

>> if

>> | > | > | > you log on from another client, you'll not get the

>> | > | > | > modified settings.

>> | > | > | > ____________________________________________________

>> | > | > | > _____ Vera Noest

>> | > | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

>> | > | > | > TS troubleshooting: http://ts.veranoest.net

>> | > | > | > ___ please respond in newsgroup, NOT by private

>> | > | > | > email ___

>> | > | > | >

>> | > | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote

>> | > | > | > on 27 nov

>> 2007

>> | > | > | > in microsoft.public.windows.terminal_services:

>> | > | > | >

>> | > | > | > > Windows 2003 Sp2 / clients - windows xp

>> | > | > | > >

>> | > | > | > > Every time I log in (with different accounts) the

>> | > | > | > > driver for a remote printer gets reset. How do I

>> | > | > | > > change this. I checked the Group Policy and the

>> | > | > | > > settings are "not configured" I waited 60

>> | > | > | > > seconds after login to make a change on the

>> | > | > | > > printer settings

>> as

>> | > | > | > > per MS instructions and waited 60 seconds for

>> | > | > | > > that change to

>> be

>> | > | > | > > saved to the client. How do I get the driver I

>> | > | > | > > want to stick when the users log in

>> | > | > | > >

>> | > | > | > > Thanks,

>> | > | > | > >

>> | > | > | > > SJMP

December 7, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Hello,

From your detailed description of this issue, this seems to be odd issue.

At this moment, I suggest you try to clean the printer subsystem completely

to monitor the issue again:

WARNING

=========

a) Using Registry Editor incorrectly can cause serious problems that may

require you to reinstall your operating system. Microsoft cannot guarantee

that problems resulting from the incorrect use of Registry Editor can be

solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and

Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete

Information in the Registry" and "Edit Registry Data" Help topics in

Regedt32.exe. Note that you should back up the registry before you edit it.

b) Using this method will remove all of the printer drivers installed on

the system. You need to reinstall the printer drive in order for the

printer to work.

1. Log into the system as an administrator, click Start >> Run, input

regedit and click OK to run regedit.exe.

2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,

click Registry->Export Registry File on the menu, and export the current

key to a REG file for backup. (Note: You may double click on the REG file

in Windows Explorer to restore the original settings)

3. Navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

4. Remove all sub keys under

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO NOT

REMOVE THE PRINTERS KEY.)

5. Navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

s NT x86\PrintProcessors, delete any processor that is not the following:

winprint

6. Navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers, delete

any provider that is not one of the following:

Internet Print Provider

LanMan Print Services

7. Navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors, delete

any monitor that is not one of the following:

BJ Language Monitor

Local Port

PJL Language Monitor

Standard TCP/IP Port

USB Monitor

Windows NT Fax Monitor

AppleTalk Printing Devices

LPR Port

8. Exit the registry editor.

9. Remove all files from the following directories:

C:\WINNT\system32\spool\drivers\w32x86\2

C:\WINNT\system32\spool\drivers\w32x86\3

10. Reboot and install the printer driver, and then test the issue again.

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| thread-index: Acg1tThRPbnvcMIhQBi1n5iZgR/KTg==

| X-WBNR-Posting-Host: 207.46.19.168

| From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

<O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

<yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

| Subject: Re: Printer Driver being reset at login - PLEASE HELP

| Date: Mon, 3 Dec 2007 06:03:03 -0800

| Lines: 281

| Message-ID: <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| MIME-Version: 1.0

| Content-Type: text/plain;

| charset="Utf-8"

| Content-Transfer-Encoding: 7bit

| X-Newsreader: Microsoft CDO for Windows 2000

| Content-Class: urn:content-classes:message

| Importance: normal

| Priority: normal

| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| Newsgroups: microsoft.public.windows.terminal_services

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13483

| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| X-Tomcat-NG: microsoft.public.windows.terminal_services

|

| The exact issue is the subject "Printer Driver being reset at login" I

log in

| to a TS from an remote Xp client. the xp client has a hp colorjet. The

| printer is installed on the TS. The TS uses "Deskjet 895cxi" driver when

it

| installs the remote printer. This driver does not work with this printer.

I

| change it to "Laserjet 550" driver. This driver works.

|

| The next time I reconnect the driver for this printer is set to "Deskjet

| 895cxi".

|

| There are no other printers installed on the client. The client local

| printer does not use "Deskjet 895cxi"

|

| So once again. HOW DO I FIX THIS> Can someone please help! Going on a

week

| now and I have not gotten any valuable troublshooting information. This

is

| getting frustrating. What is controlling the Driver default the server?

the

| client? isolate that for me. Now, what can I reset clear..... to make the

| change I want and let it stick.

|

| THank you

|

| SJMP

|

| ""Ken Zhao [MSFT]"" wrote:

|

| > After reviewing your post, I notice you said "I made additional changes

on

| > the printer properties as per MS and it still did not work. always

| > defaulting to another driver." What is the exact symptom? Do you mean

the

| > default printer always use another driver? How do you know the printer

is

| > using another driver? What is another driver? Is it a local printer

driver?

| >

| > To narrow down the issue, if you have installed multiple other printers

on

| > the client, I suggest you temporarily remove all other printer drivers

and

| > monitor the issue again.

| >

| > Thanks & Regards,

| >

| > Ken Zhao

| >

| > Microsoft Online Support

| > Microsoft Global Technical Support Center

| >

| > Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| > ====================================================

| > When responding to posts, please "Reply to Group" via your newsreader

so

| > that others may learn and benefit from your issue.

| > ====================================================

| > This posting is provided "AS IS" with no warranties, and confers no

rights.

| >

| > --------------------

| > | Thread-Topic: Printer Driver being reset at login

| > | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

| > | X-WBNR-Posting-Host: 207.46.19.197

| > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | Subject: Re: Printer Driver being reset at login

| > | Date: Wed, 28 Nov 2007 22:20:01 -0800

| > | Lines: 179

| > | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| > | MIME-Version: 1.0

| > | Content-Type: text/plain;

| > | charset="Utf-8"

| > | Content-Transfer-Encoding: 7bit

| > | X-Newsreader: Microsoft CDO for Windows 2000

| > | Content-Class: urn:content-classes:message

| > | Importance: normal

| > | Priority: normal

| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | Newsgroups: microsoft.public.windows.terminal_services

| > | Path: TK2MSFTNGHUB02.phx.gbl

| > | Xref: TK2MSFTNGHUB02.phx.gbl

| > microsoft.public.windows.terminal_services:13342

| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > |

| > | It is not a permission issue - as i mentioned before I logged in with

the

| > | domain admin account and had the same problem. Can you please provide

| > steps

| > | to fix this instead of shooting one suggestion at a time.

| > |

| > | Thanks,

| > |

| > | ""Ken Zhao [MSFT]"" wrote:

| > |

| > | > Hello,

| > | >

| > | > Based on your current situation, I suggest you first check the

| > permission

| > | > of the user who logon to see if the user have proper permission to

| > change

| > | > printer properties of the printer.

| > | > In addition, also please check the following registry key to see if

the

| > | > user has full control permission:

| > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

| > | >

| > | > Thanks & Regards,

| > | >

| > | > Ken Zhao

| > | >

| > | > Microsoft Online Support

| > | > Microsoft Global Technical Support Center

| > | >

| > | > Get Secure! - http://www.microsoft.com/security

| > <http://www.microsoft.com/security>

| > | > ====================================================

| > | > When responding to posts, please "Reply to Group" via your

newsreader

| > so

| > | > that others may learn and benefit from your issue.

| > | > ====================================================

| > | > This posting is provided "AS IS" with no warranties, and confers no

| > rights.

| > | >

| > | > --------------------

| > | > | Thread-Topic: Printer Driver being reset at login

| > | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| > | > | X-WBNR-Posting-Host: 207.46.192.207

| > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | > | Subject: Re: Printer Driver being reset at login

| > | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

| > | > | Lines: 105

| > | > | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > | > | MIME-Version: 1.0

| > | > | Content-Type: text/plain;

| > | > | charset="Utf-8"

| > | > | Content-Transfer-Encoding: 7bit

| > | > | X-Newsreader: Microsoft CDO for Windows 2000

| > | > | Content-Class: urn:content-classes:message

| > | > | Importance: normal

| > | > | Priority: normal

| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | > | Newsgroups: microsoft.public.windows.terminal_services

| > | > | Path: TK2MSFTNGHUB02.phx.gbl

| > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| > | > microsoft.public.windows.terminal_services:13315

| > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > | > |

| > | > | Well it is client specific since different drivers will work on

| > different

| > | > | printers. I just need to know how to fix it on one client. I made

| > | > additional

| > | > | changes on the printer properties as per MS and it still did not

| > work.

| > | > always

| > | > | defaulting to another driver.

| > | > |

| > | > | I tried making the change logging in with administrator and still

it

| > did

| > | > not

| > | > | work.

| > | > |

| > | > | ""Ken Zhao [MSFT]"" wrote:

| > | > |

| > | > | > Hello,

| > | > | >

| > | > | > Thank you for using newsgroup!

| > | > | >

| > | > | > From your post, the issue is occurring on all Windows XP

clients?

| > | > | >

| > | > | > Thanks & Regards,

| > | > | >

| > | > | > Ken Zhao

| > | > | >

| > | > | > Microsoft Online Support

| > | > | > Microsoft Global Technical Support Center

| > | > | >

| > | > | > Get Secure! - http://www.microsoft.com/security

| > | > <http://www.microsoft.com/security>

| > | > | > ====================================================

| > | > | > When responding to posts, please "Reply to Group" via your

| > newsreader

| > | > so

| > | > | > that others may learn and benefit from your issue.

| > | > | > ====================================================

| > | > | > This posting is provided "AS IS" with no warranties, and

confers no

| > | > rights.

| > | > | >

| > | > | > --------------------

| > | > | > | Thread-Topic: Printer Driver being reset at login

| > | > | > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

| > | > | > | X-WBNR-Posting-Host: 207.46.19.197

| > | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | > | > | References:

<C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | > | > | Subject: Re: Printer Driver being reset at login

| > | > | > | Date: Tue, 27 Nov 2007 12:49:01 -0800

| > | > | > | Lines: 39

| > | > | > | Message-ID:

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | > | > | MIME-Version: 1.0

| > | > | > | Content-Type: text/plain;

| > | > | > | charset="Utf-8"

| > | > | > | Content-Transfer-Encoding: 7bit

| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| > | > | > | Content-Class: urn:content-classes:message

| > | > | > | Importance: normal

| > | > | > | Priority: normal

| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | > | > | Newsgroups: microsoft.public.windows.terminal_services

| > | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| > | > | > microsoft.public.windows.terminal_services:13274

| > | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > | > | > |

| > | > | > | Yes I did. and that did not work

| > | > | > |

| > | > | > | "Vera Noest [MVP]" wrote:

| > | > | > |

| > | > | > | > Besides witing for 60 seconds after making a change to the

| > Device

| > | > | > | > settings of the printer, did you also make a change in some

of

| > the

| > | > | > | > other properties?

| > | > | > | >

| > | > | > | > 243942 - Terminal Services printer redirection not signaled

on

| > | > | > | > change to server-side Device Settings tab in Windows 2000

or

| > | > | > | > Windows Server 2003

| > | > | > | > http://support.microsoft.com/?kbid=243942

| > | > | > | >

| > | > | > | > Note that the modified settings are cached on the *client*,

so

| > if

| > | > | > | > you log on from another client, you'll not get the modified

| > | > | > | > settings.

| > | > | > | > _________________________________________________________

| > | > | > | > Vera Noest

| > | > | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

| > | > | > | > TS troubleshooting: http://ts.veranoest.net

| > | > | > | > ___ please respond in newsgroup, NOT by private email ___

| > | > | > | >

| > | > | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27

nov

| > 2007

| > | > | > | > in microsoft.public.windows.terminal_services:

| > | > | > | >

| > | > | > | > > Windows 2003 Sp2 / clients - windows xp

| > | > | > | > >

| > | > | > | > > Every time I log in (with different accounts) the driver

for a

| > | > | > | > > remote printer gets reset. How do I change this. I

checked the

| > | > | > | > > Group Policy and the settings are "not configured" I

waited 60

| > | > | > | > > seconds after login to make a change on the printer

settings

| > as

| > | > | > | > > per MS instructions and waited 60 seconds for that change

to

| > be

| > | > | > | > > saved to the client. How do I get the driver I want to

stick

| > | > | > | > > when the users log in

| > | > | > | > >

| > | > | > | > > Thanks,

| > | > | > | > >

| > | > | > | > > SJMP

| > | > | > | >

| > | > | > |

| > | > | >

| > | > |

| > | >

| > |

| >

|

December 11, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Hi,

I am just writing to see how everything is going. If you have any updates

or need any further assistance on this issue, please feel free to let me

know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| X-Tomcat-ID: 46537109

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

<O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

<yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

<011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| MIME-Version: 1.0

| Content-Type: text/plain

| Content-Transfer-Encoding: 7bit

| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")

| Organization: Microsoft

| Date: Fri, 07 Dec 2007 05:27:03 GMT

| Subject: Re: Printer Driver being reset at login - PLEASE HELP

| X-Tomcat-NG: microsoft.public.windows.terminal_services

| Message-ID: <8P#oWHJOIHA.4200@TK2MSFTNGHUB02.phx.gbl>

| Newsgroups: microsoft.public.windows.terminal_services

| Lines: 405

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13627

| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

|

| Hello,

|

| From your detailed description of this issue, this seems to be odd issue.

| At this moment, I suggest you try to clean the printer subsystem

completely

| to monitor the issue again:

|

| WARNING

| =========

| a) Using Registry Editor incorrectly can cause serious problems that may

| require you to reinstall your operating system. Microsoft cannot

guarantee

| that problems resulting from the incorrect use of Registry Editor can be

| solved. Use Registry Editor at your own risk.

|

| For information about how to edit the registry, view the "Changing Keys

and

| Values" Help topic in Registry Editor (Regedit.exe) or the "Add and

Delete

| Information in the Registry" and "Edit Registry Data" Help topics in

| Regedt32.exe. Note that you should back up the registry before you edit

it.

|

| b) Using this method will remove all of the printer drivers installed on

| the system. You need to reinstall the printer drive in order for the

| printer to work.

|

| 1. Log into the system as an administrator, click Start >> Run, input

| regedit and click OK to run regedit.exe.

|

| 2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,

| click Registry->Export Registry File on the menu, and export the current

| key to a REG file for backup. (Note: You may double click on the REG file

| in Windows Explorer to restore the original settings)

|

| 3. Navigate to

|

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

|

| 4. Remove all sub keys under

| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO

NOT

| REMOVE THE PRINTERS KEY.)

|

| 5. Navigate to

|

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| s NT x86\PrintProcessors, delete any processor that is not the following:

|

| winprint

|

| 6. Navigate to

| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers,

delete

| any provider that is not one of the following:

|

| Internet Print Provider

| LanMan Print Services

|

| 7. Navigate to

| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors,

delete

| any monitor that is not one of the following:

|

| BJ Language Monitor

| Local Port

| PJL Language Monitor

| Standard TCP/IP Port

| USB Monitor

| Windows NT Fax Monitor

| AppleTalk Printing Devices

| LPR Port

|

| 8. Exit the registry editor.

|

| 9. Remove all files from the following directories:

| C:\WINNT\system32\spool\drivers\w32x86\2

| C:\WINNT\system32\spool\drivers\w32x86\3

|

| 10. Reboot and install the printer driver, and then test the issue again.

|

| Thanks & Regards,

|

| Ken Zhao

|

| Microsoft Online Support

| Microsoft Global Technical Support Center

|

| Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| ====================================================

| When responding to posts, please "Reply to Group" via your newsreader so

| that others may learn and benefit from your issue.

| ====================================================

| This posting is provided "AS IS" with no warranties, and confers no

rights.

|

| --------------------

| | Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| | thread-index: Acg1tThRPbnvcMIhQBi1n5iZgR/KTg==

| | X-WBNR-Posting-Host: 207.46.19.168

| | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| <yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

| | Subject: Re: Printer Driver being reset at login - PLEASE HELP

| | Date: Mon, 3 Dec 2007 06:03:03 -0800

| | Lines: 281

| | Message-ID: <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| | MIME-Version: 1.0

| | Content-Type: text/plain;

| | charset="Utf-8"

| | Content-Transfer-Encoding: 7bit

| | X-Newsreader: Microsoft CDO for Windows 2000

| | Content-Class: urn:content-classes:message

| | Importance: normal

| | Priority: normal

| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | Newsgroups: microsoft.public.windows.terminal_services

| | Path: TK2MSFTNGHUB02.phx.gbl

| | Xref: TK2MSFTNGHUB02.phx.gbl

| microsoft.public.windows.terminal_services:13483

| | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | X-Tomcat-NG: microsoft.public.windows.terminal_services

| |

| | The exact issue is the subject "Printer Driver being reset at login" I

| log in

| | to a TS from an remote Xp client. the xp client has a hp colorjet. The

| | printer is installed on the TS. The TS uses "Deskjet 895cxi" driver

when

| it

| | installs the remote printer. This driver does not work with this

printer.

| I

| | change it to "Laserjet 550" driver. This driver works.

| |

| | The next time I reconnect the driver for this printer is set to

"Deskjet

| | 895cxi".

| |

| | There are no other printers installed on the client. The client local

| | printer does not use "Deskjet 895cxi"

| |

| | So once again. HOW DO I FIX THIS> Can someone please help! Going on a

| week

| | now and I have not gotten any valuable troublshooting information. This

| is

| | getting frustrating. What is controlling the Driver default the server?

| the

| | client? isolate that for me. Now, what can I reset clear..... to make

the

| | change I want and let it stick.

| |

| | THank you

| |

| | SJMP

| |

| | ""Ken Zhao [MSFT]"" wrote:

| |

| | > After reviewing your post, I notice you said "I made additional

changes

| on

| | > the printer properties as per MS and it still did not work. always

| | > defaulting to another driver." What is the exact symptom? Do you mean

| the

| | > default printer always use another driver? How do you know the

printer

| is

| | > using another driver? What is another driver? Is it a local printer

| driver?

| | >

| | > To narrow down the issue, if you have installed multiple other

printers

| on

| | > the client, I suggest you temporarily remove all other printer

drivers

| and

| | > monitor the issue again.

| | >

| | > Thanks & Regards,

| | >

| | > Ken Zhao

| | >

| | > Microsoft Online Support

| | > Microsoft Global Technical Support Center

| | >

| | > Get Secure! - http://www.microsoft.com/security

| <http://www.microsoft.com/security>

| | > ====================================================

| | > When responding to posts, please "Reply to Group" via your newsreader

| so

| | > that others may learn and benefit from your issue.

| | > ====================================================

| | > This posting is provided "AS IS" with no warranties, and confers no

| rights.

| | >

| | > --------------------

| | > | Thread-Topic: Printer Driver being reset at login

| | > | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

| | > | X-WBNR-Posting-Host: 207.46.19.197

| | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| | > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > | Subject: Re: Printer Driver being reset at login

| | > | Date: Wed, 28 Nov 2007 22:20:01 -0800

| | > | Lines: 179

| | > | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| | > | MIME-Version: 1.0

| | > | Content-Type: text/plain;

| | > | charset="Utf-8"

| | > | Content-Transfer-Encoding: 7bit

| | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | Content-Class: urn:content-classes:message

| | > | Importance: normal

| | > | Priority: normal

| | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > microsoft.public.windows.terminal_services:13342

| | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > |

| | > | It is not a permission issue - as i mentioned before I logged in

with

| the

| | > | domain admin account and had the same problem. Can you please

provide

| | > steps

| | > | to fix this instead of shooting one suggestion at a time.

| | > |

| | > | Thanks,

| | > |

| | > | ""Ken Zhao [MSFT]"" wrote:

| | > |

| | > | > Hello,

| | > | >

| | > | > Based on your current situation, I suggest you first check the

| | > permission

| | > | > of the user who logon to see if the user have proper permission

to

| | > change

| | > | > printer properties of the printer.

| | > | > In addition, also please check the following registry key to see

if

| the

| | > | > user has full control permission:

| | > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

| | > | >

| | > | > Thanks & Regards,

| | > | >

| | > | > Ken Zhao

| | > | >

| | > | > Microsoft Online Support

| | > | > Microsoft Global Technical Support Center

| | > | >

| | > | > Get Secure! - http://www.microsoft.com/security

| | > <http://www.microsoft.com/security>

| | > | > ====================================================

| | > | > When responding to posts, please "Reply to Group" via your

| newsreader

| | > so

| | > | > that others may learn and benefit from your issue.

| | > | > ====================================================

| | > | > This posting is provided "AS IS" with no warranties, and confers

no

| | > rights.

| | > | >

| | > | > --------------------

| | > | > | Thread-Topic: Printer Driver being reset at login

| | > | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| | > | > | X-WBNR-Posting-Host: 207.46.192.207

| | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | > | References:

<C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > | > | Subject: Re: Printer Driver being reset at login

| | > | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

| | > | > | Lines: 105

| | > | > | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| | > | > | MIME-Version: 1.0

| | > | > | Content-Type: text/plain;

| | > | > | charset="Utf-8"

| | > | > | Content-Transfer-Encoding: 7bit

| | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | > | Content-Class: urn:content-classes:message

| | > | > | Importance: normal

| | > | > | Priority: normal

| | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > | > microsoft.public.windows.terminal_services:13315

| | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > | > |

| | > | > | Well it is client specific since different drivers will work on

| | > different

| | > | > | printers. I just need to know how to fix it on one client. I

made

| | > | > additional

| | > | > | changes on the printer properties as per MS and it still did

not

| | > work.

| | > | > always

| | > | > | defaulting to another driver.

| | > | > |

| | > | > | I tried making the change logging in with administrator and

still

| it

| | > did

| | > | > not

| | > | > | work.

| | > | > |

| | > | > | ""Ken Zhao [MSFT]"" wrote:

| | > | > |

| | > | > | > Hello,

| | > | > | >

| | > | > | > Thank you for using newsgroup!

| | > | > | >

| | > | > | > From your post, the issue is occurring on all Windows XP

| clients?

| | > | > | >

| | > | > | > Thanks & Regards,

| | > | > | >

| | > | > | > Ken Zhao

| | > | > | >

| | > | > | > Microsoft Online Support

| | > | > | > Microsoft Global Technical Support Center

| | > | > | >

| | > | > | > Get Secure! - http://www.microsoft.com/security

| | > | > <http://www.microsoft.com/security>

| | > | > | > ====================================================

| | > | > | > When responding to posts, please "Reply to Group" via your

| | > newsreader

| | > | > so

| | > | > | > that others may learn and benefit from your issue.

| | > | > | > ====================================================

| | > | > | > This posting is provided "AS IS" with no warranties, and

| confers no

| | > | > rights.

| | > | > | >

| | > | > | > --------------------

| | > | > | > | Thread-Topic: Printer Driver being reset at login

| | > | > | > | thread-index: AcgxNvB1vluw1t20QHyvPcXdmv17Ww==

| | > | > | > | X-WBNR-Posting-Host: 207.46.19.197

| | > | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | > | > | References:

| <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > | > | > | Subject: Re: Printer Driver being reset at login

| | > | > | > | Date: Tue, 27 Nov 2007 12:49:01 -0800

| | > | > | > | Lines: 39

| | > | > | > | Message-ID:

| <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > | > | > | MIME-Version: 1.0

| | > | > | > | Content-Type: text/plain;

| | > | > | > | charset="Utf-8"

| | > | > | > | Content-Transfer-Encoding: 7bit

| | > | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | > | > | Content-Class: urn:content-classes:message

| | > | > | > | Importance: normal

| | > | > | > | Priority: normal

| | > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | > | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > | > | > microsoft.public.windows.terminal_services:13274

| | > | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > | > | > |

| | > | > | > | Yes I did. and that did not work

| | > | > | > |

| | > | > | > | "Vera Noest [MVP]" wrote:

| | > | > | > |

| | > | > | > | > Besides witing for 60 seconds after making a change to

the

| | > Device

| | > | > | > | > settings of the printer, did you also make a change in

some

| of

| | > the

| | > | > | > | > other properties?

| | > | > | > | >

| | > | > | > | > 243942 - Terminal Services printer redirection not

signaled

| on

| | > | > | > | > change to server-side Device Settings tab in Windows 2000

| or

| | > | > | > | > Windows Server 2003

| | > | > | > | > http://support.microsoft.com/?kbid=243942

| | > | > | > | >

| | > | > | > | > Note that the modified settings are cached on the

*client*,

| so

| | > if

| | > | > | > | > you log on from another client, you'll not get the

modified

| | > | > | > | > settings.

| | > | > | > | > _________________________________________________________

| | > | > | > | > Vera Noest

| | > | > | > | > MCSE, CCEA, Microsoft MVP - Terminal Server

| | > | > | > | > TS troubleshooting: http://ts.veranoest.net

| | > | > | > | > ___ please respond in newsgroup, NOT by private email ___

| | > | > | > | >

| | > | > | > | > =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 27

| nov

| | > 2007

| | > | > | > | > in microsoft.public.windows.terminal_services:

| | > | > | > | >

| | > | > | > | > > Windows 2003 Sp2 / clients - windows xp

| | > | > | > | > >

| | > | > | > | > > Every time I log in (with different accounts) the

driver

| for a

| | > | > | > | > > remote printer gets reset. How do I change this. I

| checked the

| | > | > | > | > > Group Policy and the settings are "not configured" I

| waited 60

| | > | > | > | > > seconds after login to make a change on the printer

| settings

| | > as

| | > | > | > | > > per MS instructions and waited 60 seconds for that

change

| to

| | > be

| | > | > | > | > > saved to the client. How do I get the driver I want to

| stick

| | > | > | > | > > when the users log in

| | > | > | > | > >

| | > | > | > | > > Thanks,

| | > | > | > | > >

| | > | > | > | > > SJMP

| | > | > | > | >

| | > | > | > |

| | > | > | >

| | > | > |

| | > | >

| | > |

| | >

| |

|

December 11, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Ken is this for the client or the TS server?

""Ken Zhao [MSFT]"" wrote:

> Hello,

>

> From your detailed description of this issue, this seems to be odd issue.

> At this moment, I suggest you try to clean the printer subsystem completely

> to monitor the issue again:

>

> WARNING

> =========

> a) Using Registry Editor incorrectly can cause serious problems that may

> require you to reinstall your operating system. Microsoft cannot guarantee

> that problems resulting from the incorrect use of Registry Editor can be

> solved. Use Registry Editor at your own risk.

>

> For information about how to edit the registry, view the "Changing Keys and

> Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete

> Information in the Registry" and "Edit Registry Data" Help topics in

> Regedt32.exe. Note that you should back up the registry before you edit it.

>

> b) Using this method will remove all of the printer drivers installed on

> the system. You need to reinstall the printer drive in order for the

> printer to work.

>

> 1. Log into the system as an administrator, click Start >> Run, input

> regedit and click OK to run regedit.exe.

>

> 2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,

> click Registry->Export Registry File on the menu, and export the current

> key to a REG file for backup. (Note: You may double click on the REG file

> in Windows Explorer to restore the original settings)

>

> 3. Navigate to

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

> s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

>

> 4. Remove all sub keys under

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO NOT

> REMOVE THE PRINTERS KEY.)

>

> 5. Navigate to

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

> s NT x86\PrintProcessors, delete any processor that is not the following:

>

> winprint

>

> 6. Navigate to

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers, delete

> any provider that is not one of the following:

>

> Internet Print Provider

> LanMan Print Services

>

> 7. Navigate to

> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors, delete

> any monitor that is not one of the following:

>

> BJ Language Monitor

> Local Port

> PJL Language Monitor

> Standard TCP/IP Port

> USB Monitor

> Windows NT Fax Monitor

> AppleTalk Printing Devices

> LPR Port

>

> 8. Exit the registry editor.

>

> 9. Remove all files from the following directories:

> C:\WINNT\system32\spool\drivers\w32x86\2

> C:\WINNT\system32\spool\drivers\w32x86\3

>

> 10. Reboot and install the printer driver, and then test the issue again.

>

> Thanks & Regards,

>

> Ken Zhao

>

> Microsoft Online Support

> Microsoft Global Technical Support Center

>

> Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

> ====================================================

> When responding to posts, please "Reply to Group" via your newsreader so

> that others may learn and benefit from your issue.

> ====================================================

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> --------------------

> | Thread-Topic: Printer Driver being reset at login - PLEASE HELP

> | thread-index: Acg1tThRPbnvcMIhQBi1n5iZgR/KTg==

> | X-WBNR-Posting-Host: 207.46.19.168

> | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

> <yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

> | Subject: Re: Printer Driver being reset at login - PLEASE HELP

> | Date: Mon, 3 Dec 2007 06:03:03 -0800

> | Lines: 281

> | Message-ID: <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

> | MIME-Version: 1.0

> | Content-Type: text/plain;

> | charset="Utf-8"

> | Content-Transfer-Encoding: 7bit

> | X-Newsreader: Microsoft CDO for Windows 2000

> | Content-Class: urn:content-classes:message

> | Importance: normal

> | Priority: normal

> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | Newsgroups: microsoft.public.windows.terminal_services

> | Path: TK2MSFTNGHUB02.phx.gbl

> | Xref: TK2MSFTNGHUB02.phx.gbl

> microsoft.public.windows.terminal_services:13483

> | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | X-Tomcat-NG: microsoft.public.windows.terminal_services

> |

> | The exact issue is the subject "Printer Driver being reset at login" I

> log in

> | to a TS from an remote Xp client. the xp client has a hp colorjet. The

> | printer is installed on the TS. The TS uses "Deskjet 895cxi" driver when

> it

> | installs the remote printer. This driver does not work with this printer.

> I

> | change it to "Laserjet 550" driver. This driver works.

> |

> | The next time I reconnect the driver for this printer is set to "Deskjet

> | 895cxi".

> |

> | There are no other printers installed on the client. The client local

> | printer does not use "Deskjet 895cxi"

> |

> | So once again. HOW DO I FIX THIS> Can someone please help! Going on a

> week

> | now and I have not gotten any valuable troublshooting information. This

> is

> | getting frustrating. What is controlling the Driver default the server?

> the

> | client? isolate that for me. Now, what can I reset clear..... to make the

> | change I want and let it stick.

> |

> | THank you

> |

> | SJMP

> |

> | ""Ken Zhao [MSFT]"" wrote:

> |

> | > After reviewing your post, I notice you said "I made additional changes

> on

> | > the printer properties as per MS and it still did not work. always

> | > defaulting to another driver." What is the exact symptom? Do you mean

> the

> | > default printer always use another driver? How do you know the printer

> is

> | > using another driver? What is another driver? Is it a local printer

> driver?

> | >

> | > To narrow down the issue, if you have installed multiple other printers

> on

> | > the client, I suggest you temporarily remove all other printer drivers

> and

> | > monitor the issue again.

> | >

> | > Thanks & Regards,

> | >

> | > Ken Zhao

> | >

> | > Microsoft Online Support

> | > Microsoft Global Technical Support Center

> | >

> | > Get Secure! - http://www.microsoft.com/security

> <http://www.microsoft.com/security>

> | > ====================================================

> | > When responding to posts, please "Reply to Group" via your newsreader

> so

> | > that others may learn and benefit from your issue.

> | > ====================================================

> | > This posting is provided "AS IS" with no warranties, and confers no

> rights.

> | >

> | > --------------------

> | > | Thread-Topic: Printer Driver being reset at login

> | > | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

> | > | X-WBNR-Posting-Host: 207.46.19.197

> | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> | > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | > | Subject: Re: Printer Driver being reset at login

> | > | Date: Wed, 28 Nov 2007 22:20:01 -0800

> | > | Lines: 179

> | > | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

> | > | MIME-Version: 1.0

> | > | Content-Type: text/plain;

> | > | charset="Utf-8"

> | > | Content-Transfer-Encoding: 7bit

> | > | X-Newsreader: Microsoft CDO for Windows 2000

> | > | Content-Class: urn:content-classes:message

> | > | Importance: normal

> | > | Priority: normal

> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | > | Newsgroups: microsoft.public.windows.terminal_services

> | > | Path: TK2MSFTNGHUB02.phx.gbl

> | > | Xref: TK2MSFTNGHUB02.phx.gbl

> | > microsoft.public.windows.terminal_services:13342

> | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

> | > |

> | > | It is not a permission issue - as i mentioned before I logged in with

> the

> | > | domain admin account and had the same problem. Can you please provide

> | > steps

> | > | to fix this instead of shooting one suggestion at a time.

> | > |

> | > | Thanks,

> | > |

> | > | ""Ken Zhao [MSFT]"" wrote:

> | > |

> | > | > Hello,

> | > | >

> | > | > Based on your current situation, I suggest you first check the

> | > permission

> | > | > of the user who logon to see if the user have proper permission to

> | > change

> | > | > printer properties of the printer.

> | > | > In addition, also please check the following registry key to see if

> the

> | > | > user has full control permission:

> | > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

> | > | >

> | > | > Thanks & Regards,

> | > | >

> | > | > Ken Zhao

> | > | >

> | > | > Microsoft Online Support

> | > | > Microsoft Global Technical Support Center

> | > | >

> | > | > Get Secure! - http://www.microsoft.com/security

> | > <http://www.microsoft.com/security>

> | > | > ====================================================

> | > | > When responding to posts, please "Reply to Group" via your

> newsreader

> | > so

> | > | > that others may learn and benefit from your issue.

> | > | > ====================================================

> | > | > This posting is provided "AS IS" with no warranties, and confers no

> | > rights.

> | > | >

> | > | > --------------------

> | > | > | Thread-Topic: Printer Driver being reset at login

> | > | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

> | > | > | X-WBNR-Posting-Host: 207.46.192.207

> | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

> | > | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

> | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

> | > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

> | > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

> | > | > | Subject: Re: Printer Driver being reset at login

> | > | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

> | > | > | Lines: 105

> | > | > | Message-ID: <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

> | > | > | MIME-Version: 1.0

> | > | > | Content-Type: text/plain;

> | > | > | charset="Utf-8"

> | > | > | Content-Transfer-Encoding: 7bit

> | > | > | X-Newsreader: Microsoft CDO for Windows 2000

> | > | > | Content-Class: urn:content-classes:message

> | > | > | Importance: normal

> | > | > | Priority: normal

> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

> | > | > | Newsgroups: microsoft.public.windows.terminal_services

> | > | > | Path: TK2MSFTNGHUB02.phx.gbl

> | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

> | > | > microsoft.public.windows.terminal_services:13315

> | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

> | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

> | > | > |

> | > | > | Well it is client specific since different drivers will work on

> | > different

> | > | > | printers. I just need to know how to fix it on one client. I made

> | > | > additional

> | > | > | changes on the printer properties as per MS and it still did not

December 13, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Because the issue is occurring on the client, please follow these steps in

the client site first.

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| thread-index: Acg8E39vLbAmxjFSRSeTSIS9bNhliQ==

| X-WBNR-Posting-Host: 207.46.19.197

| From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

<O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

<yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

<011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

<8P#oWHJOIHA.4200@TK2MSFTNGHUB02.phx.gbl>

| Subject: Re: Printer Driver being reset at login - PLEASE HELP

| Date: Tue, 11 Dec 2007 08:33:02 -0800

| Lines: 304

| Message-ID: <BF035391-7319-467B-AB2E-F68C2034B992@microsoft.com>

| MIME-Version: 1.0

| Content-Type: text/plain;

| charset="Utf-8"

| Content-Transfer-Encoding: 7bit

| X-Newsreader: Microsoft CDO for Windows 2000

| Content-Class: urn:content-classes:message

| Importance: normal

| Priority: normal

| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| Newsgroups: microsoft.public.windows.terminal_services

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13760

| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| X-Tomcat-NG: microsoft.public.windows.terminal_services

|

| Ken is this for the client or the TS server?

|

| ""Ken Zhao [MSFT]"" wrote:

|

| > Hello,

| >

| > From your detailed description of this issue, this seems to be odd

issue.

| > At this moment, I suggest you try to clean the printer subsystem

completely

| > to monitor the issue again:

| >

| > WARNING

| > =========

| > a) Using Registry Editor incorrectly can cause serious problems that

may

| > require you to reinstall your operating system. Microsoft cannot

guarantee

| > that problems resulting from the incorrect use of Registry Editor can

be

| > solved. Use Registry Editor at your own risk.

| >

| > For information about how to edit the registry, view the "Changing Keys

and

| > Values" Help topic in Registry Editor (Regedit.exe) or the "Add and

Delete

| > Information in the Registry" and "Edit Registry Data" Help topics in

| > Regedt32.exe. Note that you should back up the registry before you edit

it.

| >

| > b) Using this method will remove all of the printer drivers installed

on

| > the system. You need to reinstall the printer drive in order for the

| > printer to work.

| >

| > 1. Log into the system as an administrator, click Start >> Run, input

| > regedit and click OK to run regedit.exe.

| >

| > 2. Navigate to

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,

| > click Registry->Export Registry File on the menu, and export the

current

| > key to a REG file for backup. (Note: You may double click on the REG

file

| > in Windows Explorer to restore the original settings)

| >

| > 3. Navigate to

| >

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| > s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

| >

| > 4. Remove all sub keys under

| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO

NOT

| > REMOVE THE PRINTERS KEY.)

| >

| > 5. Navigate to

| >

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| > s NT x86\PrintProcessors, delete any processor that is not the

following:

| >

| > winprint

| >

| > 6. Navigate to

| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers,

delete

| > any provider that is not one of the following:

| >

| > Internet Print Provider

| > LanMan Print Services

| >

| > 7. Navigate to

| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors,

delete

| > any monitor that is not one of the following:

| >

| > BJ Language Monitor

| > Local Port

| > PJL Language Monitor

| > Standard TCP/IP Port

| > USB Monitor

| > Windows NT Fax Monitor

| > AppleTalk Printing Devices

| > LPR Port

| >

| > 8. Exit the registry editor.

| >

| > 9. Remove all files from the following directories:

| > C:\WINNT\system32\spool\drivers\w32x86\2

| > C:\WINNT\system32\spool\drivers\w32x86\3

| >

| > 10. Reboot and install the printer driver, and then test the issue

again.

| >

| > Thanks & Regards,

| >

| > Ken Zhao

| >

| > Microsoft Online Support

| > Microsoft Global Technical Support Center

| >

| > Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| > ====================================================

| > When responding to posts, please "Reply to Group" via your newsreader

so

| > that others may learn and benefit from your issue.

| > ====================================================

| > This posting is provided "AS IS" with no warranties, and confers no

rights.

| >

| > --------------------

| > | Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| > | thread-index: Acg1tThRPbnvcMIhQBi1n5iZgR/KTg==

| > | X-WBNR-Posting-Host: 207.46.19.168

| > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| > <yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

| > | Subject: Re: Printer Driver being reset at login - PLEASE HELP

| > | Date: Mon, 3 Dec 2007 06:03:03 -0800

| > | Lines: 281

| > | Message-ID: <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| > | MIME-Version: 1.0

| > | Content-Type: text/plain;

| > | charset="Utf-8"

| > | Content-Transfer-Encoding: 7bit

| > | X-Newsreader: Microsoft CDO for Windows 2000

| > | Content-Class: urn:content-classes:message

| > | Importance: normal

| > | Priority: normal

| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | Newsgroups: microsoft.public.windows.terminal_services

| > | Path: TK2MSFTNGHUB02.phx.gbl

| > | Xref: TK2MSFTNGHUB02.phx.gbl

| > microsoft.public.windows.terminal_services:13483

| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > |

| > | The exact issue is the subject "Printer Driver being reset at login"

I

| > log in

| > | to a TS from an remote Xp client. the xp client has a hp colorjet.

The

| > | printer is installed on the TS. The TS uses "Deskjet 895cxi" driver

when

| > it

| > | installs the remote printer. This driver does not work with this

printer.

| > I

| > | change it to "Laserjet 550" driver. This driver works.

| > |

| > | The next time I reconnect the driver for this printer is set to

"Deskjet

| > | 895cxi".

| > |

| > | There are no other printers installed on the client. The client local

| > | printer does not use "Deskjet 895cxi"

| > |

| > | So once again. HOW DO I FIX THIS> Can someone please help! Going on a

| > week

| > | now and I have not gotten any valuable troublshooting information.

This

| > is

| > | getting frustrating. What is controlling the Driver default the

server?

| > the

| > | client? isolate that for me. Now, what can I reset clear..... to make

the

| > | change I want and let it stick.

| > |

| > | THank you

| > |

| > | SJMP

| > |

| > | ""Ken Zhao [MSFT]"" wrote:

| > |

| > | > After reviewing your post, I notice you said "I made additional

changes

| > on

| > | > the printer properties as per MS and it still did not work. always

| > | > defaulting to another driver." What is the exact symptom? Do you

mean

| > the

| > | > default printer always use another driver? How do you know the

printer

| > is

| > | > using another driver? What is another driver? Is it a local printer

| > driver?

| > | >

| > | > To narrow down the issue, if you have installed multiple other

printers

| > on

| > | > the client, I suggest you temporarily remove all other printer

drivers

| > and

| > | > monitor the issue again.

| > | >

| > | > Thanks & Regards,

| > | >

| > | > Ken Zhao

| > | >

| > | > Microsoft Online Support

| > | > Microsoft Global Technical Support Center

| > | >

| > | > Get Secure! - http://www.microsoft.com/security

| > <http://www.microsoft.com/security>

| > | > ====================================================

| > | > When responding to posts, please "Reply to Group" via your

newsreader

| > so

| > | > that others may learn and benefit from your issue.

| > | > ====================================================

| > | > This posting is provided "AS IS" with no warranties, and confers no

| > rights.

| > | >

| > | > --------------------

| > | > | Thread-Topic: Printer Driver being reset at login

| > | > | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

| > | > | X-WBNR-Posting-Host: 207.46.19.197

| > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > | > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | > | Subject: Re: Printer Driver being reset at login

| > | > | Date: Wed, 28 Nov 2007 22:20:01 -0800

| > | > | Lines: 179

| > | > | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| > | > | MIME-Version: 1.0

| > | > | Content-Type: text/plain;

| > | > | charset="Utf-8"

| > | > | Content-Transfer-Encoding: 7bit

| > | > | X-Newsreader: Microsoft CDO for Windows 2000

| > | > | Content-Class: urn:content-classes:message

| > | > | Importance: normal

| > | > | Priority: normal

| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | > | Newsgroups: microsoft.public.windows.terminal_services

| > | > | Path: TK2MSFTNGHUB02.phx.gbl

| > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| > | > microsoft.public.windows.terminal_services:13342

| > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > | > |

| > | > | It is not a permission issue - as i mentioned before I logged in

with

| > the

| > | > | domain admin account and had the same problem. Can you please

provide

| > | > steps

| > | > | to fix this instead of shooting one suggestion at a time.

| > | > |

| > | > | Thanks,

| > | > |

| > | > | ""Ken Zhao [MSFT]"" wrote:

| > | > |

| > | > | > Hello,

| > | > | >

| > | > | > Based on your current situation, I suggest you first check the

| > | > permission

| > | > | > of the user who logon to see if the user have proper permission

to

| > | > change

| > | > | > printer properties of the printer.

| > | > | > In addition, also please check the following registry key to

see if

| > the

| > | > | > user has full control permission:

| > | > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

| > | > | >

| > | > | > Thanks & Regards,

| > | > | >

| > | > | > Ken Zhao

| > | > | >

| > | > | > Microsoft Online Support

| > | > | > Microsoft Global Technical Support Center

| > | > | >

| > | > | > Get Secure! - http://www.microsoft.com/security

| > | > <http://www.microsoft.com/security>

| > | > | > ====================================================

| > | > | > When responding to posts, please "Reply to Group" via your

| > newsreader

| > | > so

| > | > | > that others may learn and benefit from your issue.

| > | > | > ====================================================

| > | > | > This posting is provided "AS IS" with no warranties, and

confers no

| > | > rights.

| > | > | >

| > | > | > --------------------

| > | > | > | Thread-Topic: Printer Driver being reset at login

| > | > | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| > | > | > | X-WBNR-Posting-Host: 207.46.192.207

| > | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| > | > | > | References:

<C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| > | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| > | > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| > | > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| > | > | > | Subject: Re: Printer Driver being reset at login

| > | > | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

| > | > | > | Lines: 105

| > | > | > | Message-ID:

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| > | > | > | MIME-Version: 1.0

| > | > | > | Content-Type: text/plain;

| > | > | > | charset="Utf-8"

| > | > | > | Content-Transfer-Encoding: 7bit

| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| > | > | > | Content-Class: urn:content-classes:message

| > | > | > | Importance: normal

| > | > | > | Priority: normal

| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| > | > | > | Newsgroups: microsoft.public.windows.terminal_services

| > | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| > | > | > microsoft.public.windows.terminal_services:13315

| > | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| > | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| > | > | > |

| > | > | > | Well it is client specific since different drivers will work

on

| > | > different

| > | > | > | printers. I just need to know how to fix it on one client. I

made

| > | > | > additional

| > | > | > | changes on the printer properties as per MS and it still did

not

|

December 17, 2007

Re: Printer Driver being reset at login - PLEASE HELP

Re: Printer Driver being reset at login - PLEASE HELP

Hi,

If you have any updates or need any further assistance on this issue,

please feel free to let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support

Microsoft Global Technical Support Center

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

| X-Tomcat-ID: 191617435

| References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

<Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

<0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

<Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

<O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

<6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

<yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

<011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

<8P#oWHJOIHA.4200@TK2MSFTNGHUB02.phx.gbl>

<BF035391-7319-467B-AB2E-F68C2034B992@microsoft.com>

| MIME-Version: 1.0

| Content-Type: text/plain

| Content-Transfer-Encoding: 7bit

| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")

| Organization: Microsoft

| Date: Thu, 13 Dec 2007 10:31:42 GMT

| Subject: Re: Printer Driver being reset at login - PLEASE HELP

| X-Tomcat-NG: microsoft.public.windows.terminal_services

| Message-ID: <$ChCfNXPIHA.4200@TK2MSFTNGHUB02.phx.gbl>

| Newsgroups: microsoft.public.windows.terminal_services

| Lines: 372

| Path: TK2MSFTNGHUB02.phx.gbl

| Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.terminal_services:13838

| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

|

| Because the issue is occurring on the client, please follow these steps

in

| the client site first.

|

| Thanks & Regards,

|

| Ken Zhao

|

| Microsoft Online Support

| Microsoft Global Technical Support Center

|

| Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| ====================================================

| When responding to posts, please "Reply to Group" via your newsreader so

| that others may learn and benefit from your issue.

| ====================================================

| This posting is provided "AS IS" with no warranties, and confers no

rights.

|

| --------------------

| | Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| | thread-index: Acg8E39vLbAmxjFSRSeTSIS9bNhliQ==

| | X-WBNR-Posting-Host: 207.46.19.197

| | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| <yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

| <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| <8P#oWHJOIHA.4200@TK2MSFTNGHUB02.phx.gbl>

| | Subject: Re: Printer Driver being reset at login - PLEASE HELP

| | Date: Tue, 11 Dec 2007 08:33:02 -0800

| | Lines: 304

| | Message-ID: <BF035391-7319-467B-AB2E-F68C2034B992@microsoft.com>

| | MIME-Version: 1.0

| | Content-Type: text/plain;

| | charset="Utf-8"

| | Content-Transfer-Encoding: 7bit

| | X-Newsreader: Microsoft CDO for Windows 2000

| | Content-Class: urn:content-classes:message

| | Importance: normal

| | Priority: normal

| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | Newsgroups: microsoft.public.windows.terminal_services

| | Path: TK2MSFTNGHUB02.phx.gbl

| | Xref: TK2MSFTNGHUB02.phx.gbl

| microsoft.public.windows.terminal_services:13760

| | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | X-Tomcat-NG: microsoft.public.windows.terminal_services

| |

| | Ken is this for the client or the TS server?

| |

| | ""Ken Zhao [MSFT]"" wrote:

| |

| | > Hello,

| | >

| | > From your detailed description of this issue, this seems to be odd

| issue.

| | > At this moment, I suggest you try to clean the printer subsystem

| completely

| | > to monitor the issue again:

| | >

| | > WARNING

| | > =========

| | > a) Using Registry Editor incorrectly can cause serious problems that

| may

| | > require you to reinstall your operating system. Microsoft cannot

| guarantee

| | > that problems resulting from the incorrect use of Registry Editor can

| be

| | > solved. Use Registry Editor at your own risk.

| | >

| | > For information about how to edit the registry, view the "Changing

Keys

| and

| | > Values" Help topic in Registry Editor (Regedit.exe) or the "Add and

| Delete

| | > Information in the Registry" and "Edit Registry Data" Help topics in

| | > Regedt32.exe. Note that you should back up the registry before you

edit

| it.

| | >

| | > b) Using this method will remove all of the printer drivers installed

| on

| | > the system. You need to reinstall the printer drive in order for the

| | > printer to work.

| | >

| | > 1. Log into the system as an administrator, click Start >> Run, input

| | > regedit and click OK to run regedit.exe.

| | >

| | > 2. Navigate to

| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,

| | > click Registry->Export Registry File on the menu, and export the

| current

| | > key to a REG file for backup. (Note: You may double click on the REG

| file

| | > in Windows Explorer to restore the original settings)

| | >

| | > 3. Navigate to

| | >

|

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| | > s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

| | >

| | > 4. Remove all sub keys under

| | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers.

(DO

| NOT

| | > REMOVE THE PRINTERS KEY.)

| | >

| | > 5. Navigate to

| | >

|

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window

| | > s NT x86\PrintProcessors, delete any processor that is not the

| following:

| | >

| | > winprint

| | >

| | > 6. Navigate to

| | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers,

| delete

| | > any provider that is not one of the following:

| | >

| | > Internet Print Provider

| | > LanMan Print Services

| | >

| | > 7. Navigate to

| | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors,

| delete

| | > any monitor that is not one of the following:

| | >

| | > BJ Language Monitor

| | > Local Port

| | > PJL Language Monitor

| | > Standard TCP/IP Port

| | > USB Monitor

| | > Windows NT Fax Monitor

| | > AppleTalk Printing Devices

| | > LPR Port

| | >

| | > 8. Exit the registry editor.

| | >

| | > 9. Remove all files from the following directories:

| | > C:\WINNT\system32\spool\drivers\w32x86\2

| | > C:\WINNT\system32\spool\drivers\w32x86\3

| | >

| | > 10. Reboot and install the printer driver, and then test the issue

| again.

| | >

| | > Thanks & Regards,

| | >

| | > Ken Zhao

| | >

| | > Microsoft Online Support

| | > Microsoft Global Technical Support Center

| | >

| | > Get Secure! - http://www.microsoft.com/security

| <http://www.microsoft.com/security>

| | > ====================================================

| | > When responding to posts, please "Reply to Group" via your newsreader

| so

| | > that others may learn and benefit from your issue.

| | > ====================================================

| | > This posting is provided "AS IS" with no warranties, and confers no

| rights.

| | >

| | > --------------------

| | > | Thread-Topic: Printer Driver being reset at login - PLEASE HELP

| | > | thread-index: Acg1tThRPbnvcMIhQBi1n5iZgR/KTg==

| | > | X-WBNR-Posting-Host: 207.46.19.168

| | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | References: <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| | > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| | > <yQVu0jxMIHA.5204@TK2MSFTNGHUB02.phx.gbl>

| | > | Subject: Re: Printer Driver being reset at login - PLEASE HELP

| | > | Date: Mon, 3 Dec 2007 06:03:03 -0800

| | > | Lines: 281

| | > | Message-ID: <011C66DF-3D86-4FB7-8EFE-DBF5F7CC904C@microsoft.com>

| | > | MIME-Version: 1.0

| | > | Content-Type: text/plain;

| | > | charset="Utf-8"

| | > | Content-Transfer-Encoding: 7bit

| | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | Content-Class: urn:content-classes:message

| | > | Importance: normal

| | > | Priority: normal

| | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > microsoft.public.windows.terminal_services:13483

| | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > |

| | > | The exact issue is the subject "Printer Driver being reset at

login"

| I

| | > log in

| | > | to a TS from an remote Xp client. the xp client has a hp colorjet.

| The

| | > | printer is installed on the TS. The TS uses "Deskjet 895cxi" driver

| when

| | > it

| | > | installs the remote printer. This driver does not work with this

| printer.

| | > I

| | > | change it to "Laserjet 550" driver. This driver works.

| | > |

| | > | The next time I reconnect the driver for this printer is set to

| "Deskjet

| | > | 895cxi".

| | > |

| | > | There are no other printers installed on the client. The client

local

| | > | printer does not use "Deskjet 895cxi"

| | > |

| | > | So once again. HOW DO I FIX THIS> Can someone please help! Going on

a

| | > week

| | > | now and I have not gotten any valuable troublshooting information.

| This

| | > is

| | > | getting frustrating. What is controlling the Driver default the

| server?

| | > the

| | > | client? isolate that for me. Now, what can I reset clear..... to

make

| the

| | > | change I want and let it stick.

| | > |

| | > | THank you

| | > |

| | > | SJMP

| | > |

| | > | ""Ken Zhao [MSFT]"" wrote:

| | > |

| | > | > After reviewing your post, I notice you said "I made additional

| changes

| | > on

| | > | > the printer properties as per MS and it still did not work.

always

| | > | > defaulting to another driver." What is the exact symptom? Do you

| mean

| | > the

| | > | > default printer always use another driver? How do you know the

| printer

| | > is

| | > | > using another driver? What is another driver? Is it a local

printer

| | > driver?

| | > | >

| | > | > To narrow down the issue, if you have installed multiple other

| printers

| | > on

| | > | > the client, I suggest you temporarily remove all other printer

| drivers

| | > and

| | > | > monitor the issue again.

| | > | >

| | > | > Thanks & Regards,

| | > | >

| | > | > Ken Zhao

| | > | >

| | > | > Microsoft Online Support

| | > | > Microsoft Global Technical Support Center

| | > | >

| | > | > Get Secure! - http://www.microsoft.com/security

| | > <http://www.microsoft.com/security>

| | > | > ====================================================

| | > | > When responding to posts, please "Reply to Group" via your

| newsreader

| | > so

| | > | > that others may learn and benefit from your issue.

| | > | > ====================================================

| | > | > This posting is provided "AS IS" with no warranties, and confers

no

| | > rights.

| | > | >

| | > | > --------------------

| | > | > | Thread-Topic: Printer Driver being reset at login

| | > | > | thread-index: AcgyT9+eJrI5hPtaQa2RldnrVYvpJA==

| | > | > | X-WBNR-Posting-Host: 207.46.19.197

| | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | > | References:

<C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > | > <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| | > | > <O1g0MUjMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > | > | Subject: Re: Printer Driver being reset at login

| | > | > | Date: Wed, 28 Nov 2007 22:20:01 -0800

| | > | > | Lines: 179

| | > | > | Message-ID: <6D36800D-C78A-41C0-A514-A641321043CD@microsoft.com>

| | > | > | MIME-Version: 1.0

| | > | > | Content-Type: text/plain;

| | > | > | charset="Utf-8"

| | > | > | Content-Transfer-Encoding: 7bit

| | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | > | Content-Class: urn:content-classes:message

| | > | > | Importance: normal

| | > | > | Priority: normal

| | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > | > microsoft.public.windows.terminal_services:13342

| | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > | > |

| | > | > | It is not a permission issue - as i mentioned before I logged

in

| with

| | > the

| | > | > | domain admin account and had the same problem. Can you please

| provide

| | > | > steps

| | > | > | to fix this instead of shooting one suggestion at a time.

| | > | > |

| | > | > | Thanks,

| | > | > |

| | > | > | ""Ken Zhao [MSFT]"" wrote:

| | > | > |

| | > | > | > Hello,

| | > | > | >

| | > | > | > Based on your current situation, I suggest you first check

the

| | > | > permission

| | > | > | > of the user who logon to see if the user have proper

permission

| to

| | > | > change

| | > | > | > printer properties of the printer.

| | > | > | > In addition, also please check the following registry key to

| see if

| | > the

| | > | > | > user has full control permission:

| | > | > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

| | > | > | >

| | > | > | > Thanks & Regards,

| | > | > | >

| | > | > | > Ken Zhao

| | > | > | >

| | > | > | > Microsoft Online Support

| | > | > | > Microsoft Global Technical Support Center

| | > | > | >

| | > | > | > Get Secure! - http://www.microsoft.com/security

| | > | > <http://www.microsoft.com/security>

| | > | > | > ====================================================

| | > | > | > When responding to posts, please "Reply to Group" via your

| | > newsreader

| | > | > so

| | > | > | > that others may learn and benefit from your issue.

| | > | > | > ====================================================

| | > | > | > This posting is provided "AS IS" with no warranties, and

| confers no

| | > | > rights.

| | > | > | >

| | > | > | > --------------------

| | > | > | > | Thread-Topic: Printer Driver being reset at login

| | > | > | > | thread-index: Acgxx6tlcqwBJlmxSEiDO9iXxdz20A==

| | > | > | > | X-WBNR-Posting-Host: 207.46.192.207

| | > | > | > | From: =?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam>

| | > | > | > | References:

| <C4294957-4F7E-4F4A-801F-085AE9427356@microsoft.com>

| | > | > | > <Xns99F5DC66653EFveranoesthemutforsse@207.46.248.16>

| | > | > | > <0800A3B0-F557-4945-BB00-A12C02F8BF20@microsoft.com>

| | > | > | > <Rb6z6xWMIHA.360@TK2MSFTNGHUB02.phx.gbl>

| | > | > | > | Subject: Re: Printer Driver being reset at login

| | > | > | > | Date: Wed, 28 Nov 2007 06:05:02 -0800

| | > | > | > | Lines: 105

| | > | > | > | Message-ID:

| <54B3B39F-58DC-44F9-978A-87869BDC8554@microsoft.com>

| | > | > | > | MIME-Version: 1.0

| | > | > | > | Content-Type: text/plain;

| | > | > | > | charset="Utf-8"

| | > | > | > | Content-Transfer-Encoding: 7bit

| | > | > | > | X-Newsreader: Microsoft CDO for Windows 2000

| | > | > | > | Content-Class: urn:content-classes:message

| | > | > | > | Importance: normal

| | > | > | > | Priority: normal

| | > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992

| | > | > | > | Newsgroups: microsoft.public.windows.terminal_services

| | > | > | > | Path: TK2MSFTNGHUB02.phx.gbl

| | > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl

| | > | > | > microsoft.public.windows.terminal_services:13315

| | > | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149

| | > | > | > | X-Tomcat-NG: microsoft.public.windows.terminal_services

| | > | > | > |

| | > | > | > | Well it is client specific since different drivers will

work

| on

| | > | > different

| | > | > | > | printers. I just need to know how to fix it on one client.

I

| made

| | > | > | > additional

| | > | > | > | changes on the printer properties as per MS and it still

did

| not

| |

|

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