PST File Locks

[Guest bitbt]

We are having a problem where PST files are getting locked and users can not

connect to them. There are two exact issues that do not seem to relate to

each other.

 

1) Old sessions are not disconnecting after a specific idle time. Users are

staying connected for days and weeks and while they may get disconnected

their sessions are not closing out correctly and it locks their pst files. We

delete the old session and they work just fine.

 

2) User's PST files are getting locked and are not avalible. We have try and

touch the file in some way multiple times. I attempt to copy a pst file 1 to

20 times it might fail once and then let me copy or may fail 20 times and

then let me copy. it is a hit or miss thing. We have been trying to resolve

this issue and have done everything from replacing all the hardware, to

turning off the TOE nic options, to replacing the NIC's completely. It only

seems to be their PST files. We are running Windows 2003 Server Enterprise on

Dell PE2950's with 8Gig's of RAM. I can give you more specific information if

needed.

[Guest Meinolf Weber]

Re: PST File Locks

 

Hello bitbt,

 

Are the files on a share or local stored:

http://support.microsoft.com/?id=297019

 

Also, how big are the files, the bigger the easier they will make problems.

And they can't be bigger then 2 GB. After this maximum size is reached, Outlook

does not permit the size of the file to grow beyond this size.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm

> We are having a problem where PST files are getting locked and users

> can not connect to them. There are two exact issues that do not seem

> to relate to each other.

>

> 1) Old sessions are not disconnecting after a specific idle time.

> Users are staying connected for days and weeks and while they may get

> disconnected their sessions are not closing out correctly and it locks

> their pst files. We delete the old session and they work just fine.

>

> 2) User's PST files are getting locked and are not avalible. We have

> try and touch the file in some way multiple times. I attempt to copy a

> pst file 1 to 20 times it might fail once and then let me copy or may

> fail 20 times and then let me copy. it is a hit or miss thing. We have

> been trying to resolve this issue and have done everything from

> replacing all the hardware, to turning off the TOE nic options, to

> replacing the NIC's completely. It only seems to be their PST files.

> We are running Windows 2003 Server Enterprise on Dell PE2950's with

> 8Gig's of RAM. I can give you more specific information if needed.

>

[Guest Lanwench [MVP - Exchange]]

Re: PST File Locks

 

bitbt <bitbt@discussions.microsoft.com> wrote:

> We are having a problem where PST files are getting locked and users

> can not connect to them. There are two exact issues that do not seem

> to relate to each other.

>

> 1) Old sessions are not disconnecting after a specific idle time.

> Users are staying connected for days and weeks and while they may get

> disconnected their sessions are not closing out correctly and it

> locks their pst files. We delete the old session and they work just

> fine.

>

> 2) User's PST files are getting locked and are not avalible. We have

> try and touch the file in some way multiple times. I attempt to copy

> a pst file 1 to 20 times it might fail once and then let me copy or

> may fail 20 times and then let me copy. it is a hit or miss thing. We

> have been trying to resolve this issue and have done everything from

> replacing all the hardware, to turning off the TOE nic options, to

> replacing the NIC's completely. It only seems to be their PST files.

> We are running Windows 2003 Server Enterprise on Dell PE2950's with

> 8Gig's of RAM. I can give you more specific information if needed.

 

Note that PST files must reside on the users' hard drives, not a network

drive. MS doesn't support accessing PST files across a LAN or WAN

connection - it will cause problems with performance,and likely data

corruption eventually.

 

I'd suggest Exchange server (and no PST files), but if you can't swing that,

set up a logoff script for each user that copies their PST file to their

private folder on the network, so you can have a backup.