Offline folders - Access denied Error occurs when syncing My Docum

[Guest John]

Hi, Got a laptop user who gets "Offline files [\\server-01\users on

server-01] Access to 'Filename' is denied on \\server-01\filepath" errors

when syncing files that he's modified or looked at whilst off-line.

 

Not a problem if he modifies them on-line and other laptop users do not

suffer from this error.

 

I've checked NTFS, Share and Ownership settings as per the MS White Paper

"User Data and Settings Management" and all seem fine.

 

Any ideas????

 

Cheers

John

[Guest Anthony]

Re: Offline folders - Access denied Error occurs when syncing My Docum

 

John,

You get this if different people use/have used the laptop, so the

synchronization (which is per machine, not per user) at logoff fails for the

non-logged in users.

You can reinitialize the offline cache to start again,

Hope that helps,

Anthony, http://www.airdesk.com

 

 

"John" <John@discussions.microsoft.com> wrote in message

news:1CF968CF-84A9-4FFB-AD90-BB1DE55D174F@microsoft.com...

> Hi, Got a laptop user who gets "Offline files [\\server-01\users on

> server-01] Access to 'Filename' is denied on \\server-01\filepath" errors

> when syncing files that he's modified or looked at whilst off-line.

>

> Not a problem if he modifies them on-line and other laptop users do not

> suffer from this error.

>

> I've checked NTFS, Share and Ownership settings as per the MS White Paper

> "User Data and Settings Management" and all seem fine.

>

> Any ideas????

>

> Cheers

> John

>

[Guest John]

Re: Offline folders - Access denied Error occurs when syncing My D

 

Re: Offline folders - Access denied Error occurs when syncing My D

 

 

 

"Anthony" wrote:

> John,

> You get this if different people use/have used the laptop, so the

> synchronization (which is per machine, not per user) at logoff fails for the

> non-logged in users.

> You can reinitialize the offline cache to start again,

> Hope that helps,

> Anthony, http://www.airdesk.com

>

 

Hi Anthony,

 

Thanks for your message. Yes, I've seen this particular issue come up but

it's not applicable in this case. There's only one user (apart from I log

in) and the access denied errors are coming up on the files that he's changed

and should be located in his own area.

 

I have tried clearing the cache and re-syncing. This works fine until he's

next working away from the network and then when he reconnects the same

problem re-occurs.

 

I tried loging in as him on my desktop. I synced, disconnected from the

network, changed & created a few files then connected and synced. This

worked fine.

 

THerefore it's gota be somethign to do with his laptop and/or his account on

the laptop.

 

I've checked and the laptop is a member of the domain and it's account is in

the same location as all the other PCs/laptops in AD.

 

Any ideas?

 

Cheers

John