Error Loading dll32

[fab4boothy]

Hi,

 

i have just deleted some programmes off my pc (toolbars, random un-used programmes)

 

Then i restarted my pc and now when it has started up windows a box appears saying

 

"error loadin dll32"

 

i cant get online on internet explorer or firefox. (I'm on the laptop now)

 

Anyone got an idea what i could have done???

 

Thanks

[mike]

Hi fab4boothy,

 

It sounds like you might have been infected with Malware, this could be the source of your internet problems.

 

It seems you have had a similar issue before and have asked for help but did not follow it through. If you want us to help you, please ensure you do ALL steps listed here.

 

Please follow this guide carefully and report back to us with your findings.

 

 

Your computer appears to be infected with Malware. Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

 

It is in your best interest to note the following:

1. Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process.
   
2. Perform all the steps in the order listed to avoid any conflicts.
   
3. If unsure, please stop and voice your doubts.
   
4. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference.
   

If you stick to the above guidelines, all should go smoothly.

 

================================================

STEP 1

1. Download ATF-Cleaner by Atribune.
   
2. Save the file to your Desktop.
   
3. Double-click on the file to run the program.
   
4. On the Main tab, check the Select All button.
   
5. Next, click on the Firefox tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt.
   
6. Now, click on the Opera tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt.
   
7. Press the Empty Selected button and click OK to acknowledge the corresponding prompt.
   
8. Click on the Exit button to quit the program.
   

================================================

STEP 2

1. Please click here to download Malwarebytes' Anti-Malware.
   
2. Save the file to your Desktop.
   
3. Double-click mbam-setup.exe and follow the prompts to install the program.
   
4. At the end, make sure a check mark is placed next to:
   
   1. 
      
   2. Update Malwarebytes' Anti-Malware
      
   3. Launch Malwarebytes' Anti-Malware
      

 

[*] Click Finish.

[*] The program will download and update itself if it finds the necessity to do so. Please allow this.

[*] Once the program has loaded, select Perform full scan, then click Scan.

 

Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process.

[*] When the scan is complete, click OK, and then Show Results to view the results.

[*] Make sure that every entry is selected, and click Remove Selected.

[*] Restart your computer.

================================================

STEP 3

1. Please click here to download SUPERAntiSpyware (Free Version).
   
2. Save the file to your Desktop.
   
3. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program.
   
4. Open SUPERAntiSpyware.
   
5. Under Configuration and Preferences, click the Preferences button.
   
6. Click the Scanning Control tab.
   
7. Under Scanner Options make sure the following fields checked:
   

    

   [*] Click the Close button to leave the control center screen.

   [*] On the main screen, under Scan for Harmful Software click Scan your computer.

   [*] On the left, make sure you check mark C:\Fixed Drive.

   [*] On the right, under Complete Scan, choose Perform Complete Scan.

   [*] Click Next to start the scan. Please be patient while it scans your computer.

   [*] After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.

   [*] Make sure every entry has a check mark next to it and click Next.

   [*] A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu.

   [*] Restart your computer.

   ================================================

   STEP 4
   1. Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan.
       
      Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu.
      
   2. Check mark the YES, I accept the Terms of Use box.
      
   3. Click the Start button.
      
   4. Click the Install button on the following screen.
      
   5. Click Start. This will will initialize and update the scanner engine.
      
   6. Check mark the box beside Remove found threats.
      
   7. Click the Scan button. This will start the scan. Please be patient while it is in progress.
      
   8. Restart your computer.
      

   ================================================

   STEP 5
   1. Click on Start > Programs > Accessories > System Tools and select System Restore.
      
   2. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore.
      
   3. Next, click on Start > Run, type Cleanmgr and click on OK.
      
   4. Click on the More Options tab.
      
   5. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one.
      

   This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files.

    

   Note: Please don't use it on a regular basis as this will clear all previous restore points. The feature might be very useful to revert your computer to working condition if something goes wrong.

    

   Re-enable all your security applications and please return here and tell us how the computer seems to be operating.

    

    

   Mike

Close browsers before scanning
Scan for tracking cookies
Terminate memory threats before quarantining

[fab4boothy]

Right i have literally just finished doing everything.

 

Re-started my pc again and the error message is still there :confused::confused::confused:

[maynardvdm]

Hi

 

1. Insert your windows disk in the CD/DVD Rom

2. Go to Start -> Run

3. In the box type sfc /scannow

4. Restart your Computer

 

Tell us if you still get that error.

[fab4boothy]

I don't have the windows disk for the pc.

My cousin gave it to me because he's gone to Thailand.

 

Any other ideas?

[BeeCeeBee]

From what I gather you cannot get into window at all. Correct?

 

If that is the case got to the link in this post http://extremetechsupport.com/forum/downloads/4255-windows-xp-recovery-console.html and download the recovery console on your laptop. Burn it to a cd and try booting the pc from it. Make sure that the boot sequence is set to CD first then hard drive.

[fab4boothy]

I'm not sure what you mean by 'Can't get into windows'???

 

After doing all the tasks from Mikes reply, internet explorer is now working but the error message still pops up whenever i start up the computer.

 

I dont have the windows disk to do what Maynardvdm suggested.

[BeeCeeBee]

Sorry I misread the your post and looked to the beginning where you indicated that the error occurs on startup. That does not change my suggestion that you try to boot from a disk created by following my post. If you have a corrupt or missing boot file that should correct it.

[maynardvdm]

Look for a folder called i386 on the hard drive. There maybe a couple but the one you are looking for will have alot of files in.

 

Tell me if you found it.

[fab4boothy]

BEECEEBEE - the link that you provided is for windows XP and i'm on Vista will that make a difference??

 

Maynardvdm - I cannot find that file on my pc.

 

Thanks

[maynardvdm]

Maynardvdm - I cannot find that file on my pc.

 

Its a folder. Use search for files and folders.

[BeeCeeBee]

You can download the XP disk on the Vista machine for the purpose of burning it. I assume it is the XP disk you needed based on your profile that says you are on XP. If you need a Vista recovery disk then go to this post: http://extremetechsupport.com/forum/downloads/4256-windows-vista-recovery-console.html

[fab4boothy]

Sorry wrong use of word.

I searched for the 'folder' and could not find it

 

Also it says i am on XP - that is for my laptop

 

As i said before, my cousin has just given me his pc which is on Vista

 

I have to say that anytime i ask for advice on this forum i always get talked down to.

 

God forbid i use the wrong word.

 

Most of the people who reply to my posts are rude

[BeeCeeBee]

There is a significant difference between a folder and a file in this case.

I don't have the windows disk for the pc.

My cousin gave it to me because he's gone to Thailand.

You did not say it was Vista not that it matters much. You now have links to both.

 

Most of the people who reply to my posts are rude

 

People spend a lot of time researching issues for you as well as other members. I see no evidence of anyone being rude to you. I do see where on previous posts you have not always been totally forthcoming and have let things simply die without a reply. That is your right but from a forum perspective, any decent forum, that is what is considered rude.

[fab4boothy]

I specifically listed it in the 'Windows Vista' section of the forum

 

The reason why previously i have left things is because people who were replying were not reading properly what i had written and were making out like i was doing things wrong.

 

Again, speaking down to me

[BeeCeeBee]

My friend, it you who seems to be doing all of the disparaging here. I explained why you were given the XP disk but that did not seem to satisfy you. Nonetheless you seem fixated on trying to prove that the fault lies with me for your not giving you the proper link.

 

You are right, we should have asked you why you were posting in Vista when your profile says XP. It went unnoticed. Of course you could have simply told us in your opening post.

 

Finally, if you are going to list yourself as an "utter fool" then it is important that we know that you understand the difference between a folder and a file. We don't need to waste our time or yours based on a misunderstanding.

 

In Fact , just to be certain I have taken the time to review each of the 6 previous threads that you have started and can find nothing but members and staff here going out of their way for you. There was the one thread previous to this where, as I said before, you were less than forthcoming.

 

Now this aspect of this discussion is over. If you want to post your status after trying the boot disk, and seek additional help if needed. that is fine. Any further discussion along these present lines and I will just close this thread as it will go nowhere.

Edited March 17, 2009 by BeeCeeBee