Jump to content

HELP!!!! I've got "per User" I need "per device"


Recommended Posts

Guest killer frog
Posted

Please help...somebody!!! I've purchased "per user License" and installed

them ! I need "per device" licenses. The temp licenses expire in 4 days!!!

Please tell me I can convert them!? They are installed but never used.

Desprate Dillion.

Guest Vera Noest [MVP]
Posted

Re: HELP!!!! I've got "per User" I need "per device"

 

It seems to me that your problem is not that you have the wrong

licenses, the problem is that you have not changed the licensing

mode of your TS to match the licenses you bought.

 

The behaviour that you see means that your Terminal Server is still

in the default "Per Device" licensing mode. That means that it

doesn't "see" your Per user licenses, and thus runs on temporary

Per Device licenses which are now going to expire.

 

The remedy is simple: go to Start Menu - Administrative tools -

Terminal Services Configuration. In the Server Settings, change the

licensing mode to Per User.

 

Note that currently Per User TS CALs are unmanaged.

This means that when a TS server is set to accept User TS CALs it

will look to the license server to make sure that one is available

but it will not be decremented from the database. So the "Issued"

count will also list as "N/A".

It is your responsibility to have a valid User TS CAL for every

user that uses the terminal server.

 

But if you really want to change the type of license (reason would

be that you have more users than clients, like in a classroom or

multiple shift situation, then you have to call the Clearinghouse

to get your license pack re-issued. Switching is only allowed at

the time that you renew your Software Assurance Agreement.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?a2lsbGVyIGZyb2c=?=

<killerfrog@discussions.microsoft.com> wrote on 29 nov 2007 in

microsoft.public.windows.terminal_services:

> Please help...somebody!!! I've purchased "per user License" and

> installed them ! I need "per device" licenses. The temp licenses

> expire in 4 days!!! Please tell me I can convert them!? They are

> installed but never used. Desprate Dillion.

Guest killer frog
Posted

Re: HELP!!!! I've got "per User" I need "per device"

 

Thanks Vera,

What you are saying is that unless I have more clients than licenses, don't

worry. I have exactly 5 users but from time to time I need to log in remotely

to do back-ups and the accountant neds to log in to run reports. Do I need

two more licenses or don't I get to use the free admin license? I usually log

in after hours when there are no users present.

Thanks,

Dillion

 

"Vera Noest [MVP]" wrote:

> It seems to me that your problem is not that you have the wrong

> licenses, the problem is that you have not changed the licensing

> mode of your TS to match the licenses you bought.

>

> The behaviour that you see means that your Terminal Server is still

> in the default "Per Device" licensing mode. That means that it

> doesn't "see" your Per user licenses, and thus runs on temporary

> Per Device licenses which are now going to expire.

>

> The remedy is simple: go to Start Menu - Administrative tools -

> Terminal Services Configuration. In the Server Settings, change the

> licensing mode to Per User.

>

> Note that currently Per User TS CALs are unmanaged.

> This means that when a TS server is set to accept User TS CALs it

> will look to the license server to make sure that one is available

> but it will not be decremented from the database. So the "Issued"

> count will also list as "N/A".

> It is your responsibility to have a valid User TS CAL for every

> user that uses the terminal server.

>

> But if you really want to change the type of license (reason would

> be that you have more users than clients, like in a classroom or

> multiple shift situation, then you have to call the Clearinghouse

> to get your license pack re-issued. Switching is only allowed at

> the time that you renew your Software Assurance Agreement.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

> <killerfrog@discussions.microsoft.com> wrote on 29 nov 2007 in

> microsoft.public.windows.terminal_services:

>

> > Please help...somebody!!! I've purchased "per user License" and

> > installed them ! I need "per device" licenses. The temp licenses

> > expire in 4 days!!! Please tell me I can convert them!? They are

> > installed but never used. Desprate Dillion.

>

Guest Vera Noest [MVP]
Posted

Re: HELP!!!! I've got "per User" I need "per device"

 

Yes. In the situation that you describe, Per user licensing is the

cheapest for you, since you are probably logging in from multiple

workstations.

Make sure that you switch the licensing mode on the TS to Per User

licensing, this is a *must* for things to work properly with your

Per User licenses.

 

As soon as you installed Terminal Services (as opposed to just

enabling Remote Desktop for Administration), you did *not* have

free administrative sessions anymore. So both you and the

accountant need a license. It doesn't matter that you logon after

hours, since TS licensing is not per concurrent usage, it's per

individual user or client.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?a2lsbGVyIGZyb2c=?=

<killerfrog@discussions.microsoft.com> wrote on 01 dec 2007 in

microsoft.public.windows.terminal_services:

> Thanks Vera,

> What you are saying is that unless I have more clients than

> licenses, don't worry. I have exactly 5 users but from time to

> time I need to log in remotely to do back-ups and the accountant

> neds to log in to run reports. Do I need two more licenses or

> don't I get to use the free admin license? I usually log in

> after hours when there are no users present. Thanks,

> Dillion

>

> "Vera Noest [MVP]" wrote:

>

>> It seems to me that your problem is not that you have the wrong

>> licenses, the problem is that you have not changed the

>> licensing mode of your TS to match the licenses you bought.

>>

>> The behaviour that you see means that your Terminal Server is

>> still in the default "Per Device" licensing mode. That means

>> that it doesn't "see" your Per user licenses, and thus runs on

>> temporary Per Device licenses which are now going to expire.

>>

>> The remedy is simple: go to Start Menu - Administrative tools -

>> Terminal Services Configuration. In the Server Settings, change

>> the licensing mode to Per User.

>>

>> Note that currently Per User TS CALs are unmanaged.

>> This means that when a TS server is set to accept User TS CALs

>> it will look to the license server to make sure that one is

>> available but it will not be decremented from the database. So

>> the "Issued" count will also list as "N/A".

>> It is your responsibility to have a valid User TS CAL for every

>> user that uses the terminal server.

>>

>> But if you really want to change the type of license (reason

>> would be that you have more users than clients, like in a

>> classroom or multiple shift situation, then you have to call

>> the Clearinghouse to get your license pack re-issued. Switching

>> is only allowed at the time that you renew your Software

>> Assurance Agreement.

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

>> <killerfrog@discussions.microsoft.com> wrote on 29 nov 2007 in

>> microsoft.public.windows.terminal_services:

>>

>> > Please help...somebody!!! I've purchased "per user License"

>> > and installed them ! I need "per device" licenses. The temp

>> > licenses expire in 4 days!!! Please tell me I can convert

>> > them!? They are installed but never used. Desprate Dillion.

Guest killer frog
Posted

Re: HELP!!!! I've got "per User" I need "per device"

 

Vera,

You are the greatest! Thank you so much! My blood pressure has decreased

significantly. I almost exhaled.

dillion

 

"Vera Noest [MVP]" wrote:

> Yes. In the situation that you describe, Per user licensing is the

> cheapest for you, since you are probably logging in from multiple

> workstations.

> Make sure that you switch the licensing mode on the TS to Per User

> licensing, this is a *must* for things to work properly with your

> Per User licenses.

>

> As soon as you installed Terminal Services (as opposed to just

> enabling Remote Desktop for Administration), you did *not* have

> free administrative sessions anymore. So both you and the

> accountant need a license. It doesn't matter that you logon after

> hours, since TS licensing is not per concurrent usage, it's per

> individual user or client.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

> <killerfrog@discussions.microsoft.com> wrote on 01 dec 2007 in

> microsoft.public.windows.terminal_services:

>

> > Thanks Vera,

> > What you are saying is that unless I have more clients than

> > licenses, don't worry. I have exactly 5 users but from time to

> > time I need to log in remotely to do back-ups and the accountant

> > neds to log in to run reports. Do I need two more licenses or

> > don't I get to use the free admin license? I usually log in

> > after hours when there are no users present. Thanks,

> > Dillion

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> It seems to me that your problem is not that you have the wrong

> >> licenses, the problem is that you have not changed the

> >> licensing mode of your TS to match the licenses you bought.

> >>

> >> The behaviour that you see means that your Terminal Server is

> >> still in the default "Per Device" licensing mode. That means

> >> that it doesn't "see" your Per user licenses, and thus runs on

> >> temporary Per Device licenses which are now going to expire.

> >>

> >> The remedy is simple: go to Start Menu - Administrative tools -

> >> Terminal Services Configuration. In the Server Settings, change

> >> the licensing mode to Per User.

> >>

> >> Note that currently Per User TS CALs are unmanaged.

> >> This means that when a TS server is set to accept User TS CALs

> >> it will look to the license server to make sure that one is

> >> available but it will not be decremented from the database. So

> >> the "Issued" count will also list as "N/A".

> >> It is your responsibility to have a valid User TS CAL for every

> >> user that uses the terminal server.

> >>

> >> But if you really want to change the type of license (reason

> >> would be that you have more users than clients, like in a

> >> classroom or multiple shift situation, then you have to call

> >> the Clearinghouse to get your license pack re-issued. Switching

> >> is only allowed at the time that you renew your Software

> >> Assurance Agreement.

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

> >> <killerfrog@discussions.microsoft.com> wrote on 29 nov 2007 in

> >> microsoft.public.windows.terminal_services:

> >>

> >> > Please help...somebody!!! I've purchased "per user License"

> >> > and installed them ! I need "per device" licenses. The temp

> >> > licenses expire in 4 days!!! Please tell me I can convert

> >> > them!? They are installed but never used. Desprate Dillion.

>

Guest Vera Noest [MVP]
Posted

Re: HELP!!!! I've got "per User" I need "per device"

 

LOL! Since I'm working in a health care organisation, I'm glad that

I could help to get your blood pressure down :-)

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?a2lsbGVyIGZyb2c=?=

<killerfrog@discussions.microsoft.com> wrote on 04 dec 2007 in

microsoft.public.windows.terminal_services:

> Vera,

> You are the greatest! Thank you so much! My blood pressure has

> decreased significantly. I almost exhaled.

> dillion

>

> "Vera Noest [MVP]" wrote:

>

>> Yes. In the situation that you describe, Per user licensing is

>> the cheapest for you, since you are probably logging in from

>> multiple workstations.

>> Make sure that you switch the licensing mode on the TS to Per

>> User licensing, this is a *must* for things to work properly

>> with your Per User licenses.

>>

>> As soon as you installed Terminal Services (as opposed to just

>> enabling Remote Desktop for Administration), you did *not* have

>> free administrative sessions anymore. So both you and the

>> accountant need a license. It doesn't matter that you logon

>> after hours, since TS licensing is not per concurrent usage,

>> it's per individual user or client.

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

>> <killerfrog@discussions.microsoft.com> wrote on 01 dec 2007 in

>> microsoft.public.windows.terminal_services:

>>

>> > Thanks Vera,

>> > What you are saying is that unless I have more clients than

>> > licenses, don't worry. I have exactly 5 users but from time

>> > to time I need to log in remotely to do back-ups and the

>> > accountant neds to log in to run reports. Do I need two more

>> > licenses or don't I get to use the free admin license? I

>> > usually log in after hours when there are no users present.

>> > Thanks, Dillion

>> >

>> > "Vera Noest [MVP]" wrote:

>> >

>> >> It seems to me that your problem is not that you have the

>> >> wrong licenses, the problem is that you have not changed the

>> >> licensing mode of your TS to match the licenses you bought.

>> >>

>> >> The behaviour that you see means that your Terminal Server

>> >> is still in the default "Per Device" licensing mode. That

>> >> means that it doesn't "see" your Per user licenses, and thus

>> >> runs on temporary Per Device licenses which are now going to

>> >> expire.

>> >>

>> >> The remedy is simple: go to Start Menu - Administrative

>> >> tools - Terminal Services Configuration. In the Server

>> >> Settings, change the licensing mode to Per User.

>> >>

>> >> Note that currently Per User TS CALs are unmanaged.

>> >> This means that when a TS server is set to accept User TS

>> >> CALs it will look to the license server to make sure that

>> >> one is available but it will not be decremented from the

>> >> database. So the "Issued" count will also list as "N/A".

>> >> It is your responsibility to have a valid User TS CAL for

>> >> every user that uses the terminal server.

>> >>

>> >> But if you really want to change the type of license (reason

>> >> would be that you have more users than clients, like in a

>> >> classroom or multiple shift situation, then you have to call

>> >> the Clearinghouse to get your license pack re-issued.

>> >> Switching is only allowed at the time that you renew your

>> >> Software Assurance Agreement.

>> >>

>> >> _________________________________________________________

>> >> Vera Noest

>> >> MCSE, CCEA, Microsoft MVP - Terminal Server

>> >> TS troubleshooting: http://ts.veranoest.net

>> >> ___ please respond in newsgroup, NOT by private email ___

>> >>

>> >> =?Utf-8?B?a2lsbGVyIGZyb2c=?=

>> >> <killerfrog@discussions.microsoft.com> wrote on 29 nov 2007

>> >> in microsoft.public.windows.terminal_services:

>> >>

>> >> > Please help...somebody!!! I've purchased "per user

>> >> > License" and installed them ! I need "per device"

>> >> > licenses. The temp licenses expire in 4 days!!! Please

>> >> > tell me I can convert them!? They are installed but never

>> >> > used. Desprate Dillion.

×
×
  • Create New...