Help

[haseeb]

Hi guys my pc is running too much slow these days and also when i open any drive in my hard disk it opens in a new window.Iam also getting some errors from windows and its applications.

Help Me.

[BeeCeeBee]

We need to know a lot more about what is happening to be able to help. Please be as specific as you can.

[haseeb]

First of all my pc is running too slow nowadays.

Secondly when i open a local drive lick Drive D: C: etc it opens in a new window not in that same window.

[BeeCeeBee]

If what your are saying is that you go to my computer and click on a drive (the C: drive for example) a new window opens to show you the contents of the drive, then that is what is supposed to happen.

 

As for running slow we need to know about your computer (what is it?) What if any changes have been made lately. How is it different now then before? Have you defragged your drive ever? Deleted Temp files? Etc.

[haseeb]

Normally clicking any driving it opens in the same window but now another window opens to show the content of that drive.

I had used Disk Cleanup some times and one more thing i have downloaded drweb cure it but when i open it.It gives me error and then close.There is a vast difference before that problem my pc was running smoothly and i wasn't facing any errors but nowadays there are many errors that iam facing.

I have used malware bytes it detects some trojans and cleans it but still no change.

[BeeCeeBee]

Ok I still don't get your point about the window. If you know how to create a screenshot you can post it and we will take a look.

 

As for Dr Web I don't know much about it as an antivirus program etc. but what were you using before and what have you done with it? Uninstall, disable, still running?

[haseeb]

Look at this i clicked Drive D: from my computer and it opened up in a new window.

http://sixpop.com/images/513092817.gif

[BeeCeeBee]

I get it now, you are opening a SECOND window while the other remains open. Go to your control panel and click "Folder Options." in the first "General" panel see the second item down, "Browse Folders" select the first option "Open each folder in the same Window" and that should cure that problem.

 

Now if you can reply to the rest we can start to tackle that problem.

[haseeb]

This option is already checked but still its opening in a new window.

http://sixpop.com/images/1068566058.gif

[BeeCeeBee]

Ok that should not be happening. Select the second option (the one you don't want) click ok, exit and reboot the PC. Once it opens repeat the process but set it the way you want it and reboot again. Sometimes that is all it takes. Otherwise it may be related to your overall problem.

[haseeb]

Still no change.

Hmm please recommend me any good malware remover other than malware bytes and norman.

[BeeCeeBee]

I just don't see how you could have rebooted twice in that short a period of time with a slow computer at that. It is usually a good idea to at least try what we suggest.

 

Also, you have not told us what caused you to try cure it to begin with or answer any question that has been asked other than about the second window.

 

The following is our malware removal program. It should do the job if malware is the problem.

 

Your computer may be infected with Malware. Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

 

It is in your best interest to note the following:

1. Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process.
   
2. Perform all the steps in the order listed to avoid any conflicts.
   
3. If unsure, please stop and voice your doubts.
   
4. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference.
   

If you stick to the above guidelines, all should go smoothly.

 

================================================

STEP 1

1. Download ATF-Cleaner by Atribune.
   
2. Save the file to your Desktop.
   
3. Double-click on the file to run the program.
   
4. On the Main tab, check the Select All button.
   
5. Next, click on the Firefox tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt.
   
6. Now, click on the Opera tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt.
   
7. Press the Empty Selected button and click OK to acknowledge the corresponding prompt.
   
8. Click on the Exit button to quit the program.
   

================================================

STEP 2

1. Please click here to download Malwarebytes' Anti-Malware.
   
2. Save the file to your Desktop.
   
3. Double-click mbam-setup.exe and follow the prompts to install the program.
   
4. At the end, make sure a check mark is placed next to:
   
   1. 
      
   2. Update Malwarebytes' Anti-Malware
      
   3. Launch Malwarebytes' Anti-Malware
      

 

[*] Click Finish.

[*] The program will download and update itself if it finds the necessity to do so. Please allow this.

[*] Once the program has loaded, select Perform full scan, then click Scan.

 

Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process.

[*] When the scan is complete, click OK, and then Show Results to view the results.

[*] Make sure that every entry is selected, and click Remove Selected.

[*] Restart your computer.

================================================

STEP 3

1. Please click here to download SUPERAntiSpyware (Free Version).
   
2. Save the file to your Desktop.
   
3. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program.
   
4. Open SUPERAntiSpyware.
   
5. Under Configuration and Preferences, click the Preferences button.
   
6. Click the Scanning Control tab.
   
7. Under Scanner Options make sure the following fields checked:
   

    

   [*] Click the Close button to leave the control center screen.

   [*] On the main screen, under Scan for Harmful Software click Scan your computer.

   [*] On the left, make sure you check mark C:\Fixed Drive.

   [*] On the right, under Complete Scan, choose Perform Complete Scan.

   [*] Click Next to start the scan. Please be patient while it scans your computer.

   [*] After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.

   [*] Make sure every entry has a check mark next to it and click Next.

   [*] A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu.

   [*] Restart your computer.

   ================================================

   STEP 4
   1. Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan.
       
      Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu.
      
   2. Check mark the YES, I accept the Terms of Use box.
      
   3. Click the Start button.
      
   4. Click the Install button on the following screen.
      
   5. Click Start. This will will initialize and update the scanner engine.
      
   6. Check mark the box beside Remove found threats.
      
   7. Click the Scan button. This will start the scan. Please be patient while it is in progress.
      
   8. Restart your computer.
      

   ================================================

   STEP 5
   1. Click on Start > Programs > Accessories > System Tools and select System Restore.
      
   2. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore.
      
   3. Next, click on Start > Run, type Cleanmgr and click on OK.
      
   4. Click on the More Options tab.
      
   5. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one.
      

   This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files.

    

   Note: Please don't use it on a regular basis as this will clear all previous restore points. The feature might be very useful to revert your computer to working condition if something goes wrong.

    

   Re-enable all your security applications and please return here and tell us how the computer seems to be operating.

    

   Happy Safe Computing! http://extremetechsupport.com/forum/../../images/additional-smilies/thumb.gif

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[Guest Wolfeymole]

First of all my pc is running too slow nowadays.

Secondly when i open a local drive lick Drive D: C: etc it opens in a new window not in that same window.

 

 

I don't see the problem here.

 

This is normal behaviour and all things that are open will be on the task bar.